Knology

Internet Service, TV Service - Cable


Services we offer

Internet.

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
67%
3
33%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
3.5
professionalism
4.0
responsiveness
4.3
punctuality
4.3
Showing 1-3 of 3 reviews

Linda F.
07/2012
4.0
internet service, cable tv service
  + 0 more
I like their service. We did not have any problem with them.
Description of Work: Knology had been our internet service provider since March of 2011.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Beth M.
07/2012
3.0
internet service, cable tv service
  + 0 more
We've not been impressed with their service - the issues continue.
Description of Work: Our television and internet frequently cut out - we'll have several minutes of continuous sound while the picture is frozen as well as instances where the internet just quits for a few minutes. We have tried calling and doing the regular upgrades, resets, (etc) but it keeps happening.Twice we've had Knology service men in our backyard without an appointment or prior notification. Then they left a line hanging around our entire fence for months before burying it - months we later did the "call before you dig" and found our Knology lines were less than one inch deep and in some places simply laid below our weed matting!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$150

Robert B.
06/2012
4.0
internet service
  + -1 more
They started out as a different company. When Knology bought them, I decided to stay. They provide a lot of services, but I only use the wireless internet. I am very satisfied with that particular service.
Description of Work: My internet provider is Knology. The last time I contacted them was for service problems. They came out promptly, but didn't have to do anything. My tree had grown into the antenna.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.95

    Contact information

    1 Riverfront Plz Ste 301, Lawrence, KS 66044

    kansas.knology.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    TV Service - Cable

    FAQ

    Knology is currently rated 3.7 overall out of 5.
    No, Knology does not offer free project estimates.
    No, Knology does not offer eco-friendly accreditations.
    No, Knology does not offer a senior discount.
    No, Knology does not offer emergency services.
    No, Knology does not offer warranties.
    Knology offers the following services: Internet.

    Contact information

    1 Riverfront Plz Ste 301, Lawrence, KS 66044

    kansas.knology.com