Hernly Environmental, Inc.

I have used this company before and was quite pleased with the employee that had left for another job. However, after the person they sent out to inspect my new house I wOULD NEVER Recommend them. They sent a different employee that I had not met before. She ran an hour late claim. She called my phone to tell me that but it was out of service. No it was not and I was also able to call her boss to complain about her behavior. Her like a professionalism. She left my fence open twice and I have two small dogs. I also have some other home service people that were witnessed to this because my electricians were here and as soon as she left my HVAC people got to hear me talk to her boss. Joni, currently. This was a second opinion inspection and technically we actually had a third opinion by other home improvement specialists that found the mold. Then we had another highly professional come out and do a check. I just wanted to see if the air quality was any different after putting air scrubbers in the house before we actually went through with full remediation. She spent more time complaining about her job and how her boss did not give her enough time to get to the different appointments but then told us she didnt have much time for ours because she had to get to her next appointment. She only got into one of the crawl spaces. Never got into the other and she thought she was supposed to go into the attic which she was never got to that. There was not one thing that woman did right. She seemed confused about why we needed to have the mold checked. She was looking for just obvious in your face signs and it took a whole lot more knowledge to find these things because the other people who found it actually knew what they were looking for. I think she just didnt want to be down in a crawl space. She also did not want to check anything other than the air quality which was only a small part. We needed to know exactly where the remediation needed to be done then. The worst part is when she is done. I presented my credit card to pay her. She took a picture with her phone of the credit card. I said no take that off right now. Those photos can be hacked very easily. I cant believe any business would be so unprofessional except for a few at home. Businesses that are usually a cosmetic base thing would put their client at Jeopardy like that My electricians who were there at the same time never take payment at the job site. Their company owner works with that and sends a bill. My HVAC people who were there on the other hand take payment but they have a professional secure site in which they take payment. That was so unprofessional and when I called to complain all her boss could do was was extol her virtues and act like we were the only ones who had a problem with her. I said well that is awfully funny because I have had a ton of home improvement people in and none of them have a problem with me in fact most people establish a good relationship working with us. And once again I will mention that the woman that was here kept leaving my fence open and endangered my dogs. So I would definitely never use them poor customer service that was totally excused by her boss.

They were professional and quick to set up the service. The employee was knowledgeable and helped us understand the process and results.

Very professional. The inspector was very accommodating to help maintain the project schedule.

Professional reliable service by a good company with great people.

Great people excellent communication price was great

Can you make test in my please?

They are a good company, reliable, flexible and easy to work with.