unknown

Poorly-three trip to solve problems.

Did not use-solved problem without help

this is a large chain store that offers good prices on all kinds of consumer appliances and technology

I can say that the installer that they have there is absolutely wonderful.  Initially when it was all set up, and I was talking to him as what he was going to do and all of that, communication was all wonderful but then just about a month ago I had some electrical problems in my car and I was told by someone else that it was a major repair.  So I called and told him what was going on and I inquired if it possibly be the remote starter because a couple of other things have happened too.  He told me that he did not think so, he however asked me to bring the car in that day and that he would take it all out, and test it.  Any way I did that and the car was repaired for hundreds of dollars less based on the input I got from him.  It was fantastic.  It was a $650 estimate for the starter in my car and it turned out that I had a sleepy battery that sort of worked and it did not.  He is the one who found it and he did not charge me for it.

I was writing a message and the M went flying off my computer so they had to replace my keyboard. With the Geek Squad you pay so much each month and then when you need service you can take the computer in to be checked. I have three computers on the plan. My computer is still under warranty. Service does depend on who you get at the store. I had a bit of a problem with the Geek Squad at Best Buy but they sort things out in the end. They told my son that my membership had expired, but I'd paid it and they hadn't posted the payment.