This has been the most horrible experience ever at the Topeka store. After picking up my iPad Mini I realized that there was a large circle in the middle of the screen. It appeared as if there was water under the glass. I returned the iPad Mini that evening and was told that it was caused by something I had damaged when I dropped the iPad but they would take care of it. It was ready for pick up the next day After picking it up the 2nd time and taking it home I realized that the glass was lifting in various locations and there were dust and lint specs underneath the glass. Once again I returned it to the store. They said it would be no problem to fix and would have it fixed by the following day. I picked it up again, checked the glass and everything seemed perfect. After trying to type with the iPad keyboard I soon discovered that many of the buttons were unresponsive so I had to take it to them once again. I took it in and gave them all of my information again. They said that they would contact me when it was ready. Two weeks later I stopped in the store to see if they had my iPad complete since I never heard from them. They did and informed me that they lost the contact information for my iPad. I checked the glass, I checked the keyboard functions, I checked everything I could possibly think of. There were a few spots with dust under the glass but I chose to try to ignore them as I was happy to finally have my iPad back to as normal as could be expected. Today I have my iPad in my hands and noticed the the glass is pulling away from the iPad AGAIN and there are dust specs throughout the glass. I dread the thought of taking it back to them but I do not want to pay $100 + for someone else to fix what this place cannot obviously do! I also want to say that they are in an open location not free from dust and outside elements when repairing electronic devices.

unknown

Dropped phone, shattered face. no touch response. Went to I Gurus.1 hour counter service. Friendly, helpful, knowledgeable. Great price.