Advanced Plumbing Inc

One sewer issue was outside. Plumber located the problem which was not a blockage per se but rather and offset connection between the city sewer line and the line exiting our home. This was corrected. Second sewer blockage identified by sewer inspection turned out to be a corroded pipe on a lateral feeding into the main sewer line. This was indoors and required breaking out concrete to get to the repair. The plumbers were just as surprised as I was to find the specific corrosion and its location. Once identified, they were able to install new PVC pipe. The third item was a rusted hot water heater. They told me they had a flat rate of replacing these units. All billing was as I had expected. They arrived the same morning I notified them of the problem and installed a new water heater. Overall satisfied, and I would use them again if my primary plumber (one of their cousins) was not available. (Their cousin had referred me to them.)

Fine. Go to the shop to talk with them directly for faster response.

Everything went smoothly. It took about 90 minutes for them to complete the work. When they first got in, our pipes out of the wall did not look like they would connect to the new sink as easily as hoped. However, they worked on a solution, explained it to me, and we went that direction for only a slightly bit more cost. My only complaint is that I was told it would be about 2 hours at $90 an hour. Two people came with one at a $90 rate and the second at a $45 rate. Both were busy the whole time, so I know if there was only one person, it would have taken longer (though not due to the adjustment made for the pipes) and cost the same as I was charged. I just felt it wasn't represented quite right.