PREMIER TILE

We have used Matthew for multiple projects. He does beautiful work. Extremely satisfied.

Matt, Caleb and team are fantastic. My husband and I (and my husband's parents) have worked with Premier Tile multiple times for different projects over the past few years and it has always been a fantastic experience. They are punctual, responsive, efficient and they never leave our house without cleaning up behind them. I could go on for days about how much I enjoy working with Matt, but in an effort to keep this review short I will just suggest you check out Premier Tile. You will not be disappointed!

.

unknown

When we had the 3 bathrooms done, we forgot that we had another area that we wanted to be done by our washer. So later when we had the job in May done, he came back and did that. He ordered the same tile so everything would match but the company he ordered it from had gotten the tile wrong in the first time and we didn't even realized it so they sent the wrong tile and he's already put it down when we realized it wasn't the same. So he went back to the tile company and argued with them and got us a $700 discount because of their mistake. The cleanup and their professionalism were excellent. They were just excellent all the way around.

We were very happy with them. They gave us a great price and the man was very clean and very pleasant. He was punctual and he really did a great job.

Every thing went smoothly from our initial call for an estimate to the very end. .Matthew communicated any unexpected changes as quickly as he became aware of them. He provided excellent written and verbal communication from our initial call to the final letter with guarantee after his final inspection.

He is busy, so it is best to allow for time between his estimate and the start date. Once he sets a start date, he arrives and goes to work. Matthew does all of the framing and tiling work. He has a young man that assists him with moving in materials, cleaning up, mixing cement, and cutting the tile. This assistance allows Matthew to keep moving ahead more efficiently on the project. Both were very professional workers and delightful people to have in our home.

The estimate - Matthew took time to understand what we wanted done, offered ideas, suggested details that improved the design and kept the cost in check. We discussed type of tile as well as vendors to use. This time was valuable to us - it helped us understand the entire process and helped us more clearly communicate our desired outcome.

The work - Matthew and his assistant did the demo from start to a clean finish in about 3 hours. The next morning prepping the area got underway; then tiling started. Matthew included plumbing fees in his estimate. Having him arrange for that plumber allowed the scheduling to be done at the time Matthew was ready for them. (One can arrange to use one's favorite plumber if preferred.) Because Matthew spent a good amount of time with us during the estimate phase, and we clarified several things via email once we had the contract, we had very few changes during the installation process.

At the end of each day's work, the area was cleaned up. Matthew would have ask us to come see the progress and we'd cover any questions either of us had about the next day's work. He would let us know who would be coming the next day and what time they would arrive. Just a reminder, with tiling projects there are necessary lapse in the work schedule to allow grout to dry.so there won't be 'full' days of work. However there was some work done each day. Our work was done in late January - snow, cold, icy. With the going in and out, there was great care taken to keep our doors closed and to protect our carpet.

For our project, Matthew scheduled a week (5-6 days). It was finished on time. He came by about a week later to do his final inspection and then sent us his final letter that encouraged us to take advantage of the 1 year guarantee by having him come by to check for any needed corrections at that time.

.

Everything went as expected and Mathew finished as scheduled. This is the second tile job he did for us. The cost included the price of the tile so please take that into consideration. He got the tile to get his discount. Matthew is very trustworthy and professional. We probably only have one future tile job as our home is almost remodeled but we would use them again.

We contacted Matthew in late February for an estimate. He returned our call in a timely manner and scheduled a time to come to our home to meet us, see the room, and collect required measurements. Within two days we received a very professional written estimate and accompanying contract for signature.
Though he is booked weeks in advance, he started our job on the date promised in the contract and was able to complete the job in the days he'd originally forecast. He and his assistant, Joe, did a TERRIFIC job!! We purchased the tile ourselves (from Lowe's) and had removed the sink and commode from the bathroom. Matthew/Joe did everything else as relates to the tile. The two of them did a fabulous job. Worked quickly, yet with expert precision - the cuts were right on and our bathroom is absolutely gorgeous. We are VERY, VERY PLEASED with the end result, and would call Matthew again for future tile work and/or highly recommend Matthew Borlase (Premier TIle) without hesitation.

We supplied the tile that we purchased from Lowe's. Premier Tile installed the tile for us. They did an excellent job. Everyone that sees our back splash is very impressed with the workmanship. I would definitely hire this company again.

Matt Borlase developed a master bathroom design that helped us tosell our home very quickly! During a couple Open Houses, we could hear people with the positive oohs and aahs, and commentslike "wow, look at this!" We interviewed several bathroom and tile contractors. Initially, Matt was referredby the Tile Shop. We then contacted several companies, then had the good fortuneof joining Angie's list and discovered Matt was listed here as wellWhen we began interviewing him, we were amazed at his expertise andprofessionalism.. He offered a variety of suggestions for additions as well as cost saving approaches. He has an intuitive sense of what will fit the overall theme and personality of the home,AND buyers as well while making us happy... We interviewed "General Contractors" who presented astronomical prices.Cool thing about Matt - he coordinated our plumbing needs andprovided an agreement for a guaranteed max - cost savings forplumbing was as much as $1,400 in the master bathroom.A new Jacuzzi whirlpool, various fixtures were installed.He referred a great shower enclosure guy who did a Euro tall glass shower doubling the shower size (a factor in WOW factor.)Moreover, Matt provided great results and prices for new tile in all wet areas (in other baths and utility rooms.) He had Caleb to install a beautiful improvement to our Hearth Room Fireplace. When I checked his work, it was close to perfect. I use a leveland other devises to find any issues. 99.54% pure -better thanIvory Soap. I have no idea how a savvy customer could ask for more.If all American workers performed like him, most things wouldbe Made In America!

Mathew and Caleb were professional and courteous. They arrived when they said they would, and they did the work they said they would do. We were so pleased with the quality and the price of the work, we're having Mathew back to do another job for us.

Mathew has done two rooms for us over the last two years....He is the only tile person I would use.

They were very good.

I hired Premier Tile to lay tile in my master bedroom. I called them and, Matthew, came out as soon as he could to give me a bid on the project. They mailed me a written bid within a few days, it was the most professional contractor bid I have ever seen. I decided to go with them and called them to get started, there was no waiting, they set up a time within a few days. They were very understanding with my schedule and worked with me. While they laid the tile they needed to be in my house while I wasn't home, I gave them my key and they were very respectful and professional while I wasn't home. Within a few day period they were done and the project looked fantastic! They came back one last time to clean the tile! Their work is very high quality. Very above and beyond with their professionalism and punctuality. Very pleasant to work with and I would defiantly use them again. I don't have enough nice things to say about this company!

The experience was good from start to finish. Matthew responded promptly for the estimate and was flexible in scheduling the removal before my countertops were replaced and coming back the day after to finish the project. His tile work was great especially in a cut out area by my sink. Karly was helpful with design consultation. I would use them again for future work.

Overall the project went well. Took a little longer than planned, but this was not unexpected. Demolition of the master bath shower revealed termite damage to the studs behind the tile. He repaired and replaced as needed, for small extra cost. (Termite inspection at same time did not reveal any further current damage). Good quality work and attention to detail. Matthew was delightful to work with and always listened to our concerns, and addressed them if he could. A few months after completion, there were some small leaks due to grout shrinkage where the wall tile meets the concrete base. He took care of this problem immediately and no leaks since by caulking with silicone. The overall project cost a little more than planned but the termite damage mentioned above, and some changes in the tile ultimately selected, caused the extra costs. He was very reasonable in these extra costs.

We called to get an estimate which was done within a few days. References were provided and we contacted those people. We were happy with what we heard and hired PT to do the job. Matthew and Caleb were both very pleasant to work with and very professional. They were punctual and kept the work area very tidy while the project was going on. We are very happy with the workmanship and would highly recommend this company.

The job he did was absolutely wonderful. We had two other bids. One was twice his price, and one was just a little more. He was so professional, and we had every confidence that he would do a good job. We've had so many compliments on the bathroom. They did a wonderful job.

The guy who we dealt with was absolutely and incredibly wonderful. The best thing that I liked about him was his thoroughness and his artistic qualities. He did an overall beautiful job. He was quick and clean. He picked up everything after he got the work done. We were very happy with everything that he did. The price that he charged was fine and the quality of his work was excellent too.

I would highly recommend Premiere Tile. Matthew Borlase (owner) and Caleb do extraordinary work. Very detailed and precise. They go the extra mile to ensure that your project looks better than you could have expected. Very friendly, trustworthy, dedicated, timely, clean... the list goes on. Matthew was very accommodating and didn't even bat an eyelash when we decided to rip out the jacuzzi tub and surround and install a clawfoot tub. He also worked very well with the other contractors working on the house at the time and coordinated work flow so everyone could things done in a timely manner. The shower door installer even asked who did the tile work in the master bath, as it was the best tile job he has ever seen. Great experience and we couldn't be happier with the results.

Very good experience. The second time we used them. Basically took 3 days to complete the work.

Matthew was actually sub-contracting for the company we hired to do the job. They showed up right on time and worked long hours and Saturday to get the job done on schedule. A couple of days they arrived later than they had told me, but Matthew always phoned to let me know they would be late. Their craftsmanship is top notch. Both young men paid much attention to detail and did not hesitate to do anything over that did not meet their strict criteria. We could not ask for anyone more agreeable to work with. Matthew made suggestions along the way that greatly improved the final result. An example is the treatment around the kitchen window. Overall, we are extremely pleased with the finished product.