Kaw Valley Computer

I took the computes to them about a month ago and dropped them off. They stated they repair DC powerjacks per their website, but the technician was honest and upfront about not being too familiar with working on the DC powerjacks. They still have my computers to this day and have not contacted me in regards to what they have done or if they have fixed them or not.

Very poorly. It took much longer to setup the new computer than indicated, he couldn't install the new copy of Office after 4 or 5 tries (I managed to install myself on first try), the home network didn't totally function as well as it should, he said he would return in 2 or 3 days to finalize network setup but neither returned as of October 22 nor made contact with us, we had numerous glitches in operation after he completed his work. The dollar amount of his charge was very reasonable but not when you consider the quality of service provided. This was clearly the poorest quality service obtained from anyone one we have used on Angie's List. I cannot understand how all of the previous ratings for this provider were all As. All is now well since having another computer repair company's visit today

It went great I called and talked to several other companies they all wanted way more cash. When I first called kaw valley they assured me they could fix it. I found out they were right. Then price was unbeatable. I recommend them highly.

It became clear that short of replacing the computer with a newer one, Kaw Valley would need to take my computer to their office, completely clean all of the data and reload it. In addition they needed to install a much newer and more effective anti-virus. Total cost for this added service was $142 which I considered reasonable. I have no doubt that if I have additional problems, they will fix them for me at no charge.

Everything went GREAT! I took the computer tower to Kaw Valley Computer (CONVENIENTLY located right on the corner of Nall and Martway in Mission, KS) on a Saturday afternoon and they were actually there! Rob explained everything he would do, including fee structure. It took him a few days, but he successfully removed many viruses, malware, etc. and restored our computer to brand new condition keeping all of our documents and data safe and sound. Professional at all levels, pricing incredibly reasonable - YES, we will definitely be coming back here again and it should go without saying, we definitely, definitely recommend.

They solved the computer issue. They were very smart people to work with. I would use them again. They tried to setup doing a website at a later date.

Work was done professionally and quickly with a mind on my needs and budget. I can always count on Ron to solve my computer problems. He is always patient and informs me of additional programs that he thinks he can add to my computer to help me in the future.

I couldn't be happier with my experience. I found Kaw Valley through an on-line search and sent a simple inquiry wondering if they could help with the power issue on our laptop. The response came quickly but it wasn't simply and quot;yes we do that type of repairand quot;-- rather, it offered ideas on what could be involved in the repair and price ranges for parts if necessary. After email exchanges where Rob patiently answered my questions, and because I was so impressed with his customer service approach, we arranged for a pick up of the broken laptop and another one that just seemed slow. Rob was prompt and professional. Throughout the repair process, he kept me informed of the progress on both, sent me pictures of the broken part, and made sure that I approved of the repair costs before incurring any part expenses on my behalf. He was extremely flexible, working around my schedule, and seems very knowledgeable. His price and customer service is far better than others I've dealt with--he wants his customers to be satisfied and I know that means if I have an issue, he will be there to help resolve it.