Jerry's Outdoor Equipment Inc

Please be very careful of JERRY’S OUTDOOR EQUIPMENT . Before you take your mower there for any repair make sure you take a picture of (top, back, under side) your mower. They are very deceptive. We took our mower there which was a 2 years old. We We only use it for the summer months so it almost still brand new. The mower was still under warranty and all they had to repair was the front caster wheel as it was loose. They held it in their shop for almost 3 weeks when we got it back they replace the caster with an old beat up rusty caster that they took from another mower and the worse part is that they SWITCH THE DECK OF MY MOWER AND GAVE US BACK AN OLD RUSTY BEAT UP DECK, The under carriage is so rusty and whomever that mower belong to you see they were even try to touch it up with paint. I contact CUBCADET Headquarters and notify them of Jerry’s deceptive practice. Cub cadet said once an item is under warranty ONLY new parts should be used and that JERRYS OUTDOOR EQUIPMENT LOCATED IN SMITHVILLE AND KANSAS should ONLY use brand new parts for any equipment that is still under warranty. PLEASE PLEASE be careful of them. They will scam you. The picture shown shown should have been new parts however they took this week and caster from an old mower and place it onto my mower. “Cub cadet said this is Fraud”

Good and they were very friendly

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they picked up my snow blower from my home and fixed the problem and got it ready for me to use and returned to my home.