BRADEN ROOFING

A few weeks after Braden Roofing did my roof I saw water stains on the ceiling in my NE room. Braden came out and fixed the leak. No further issues for a few years, but recently water damage was noted around the chimney upstairs on the dormer part of the roof. I filed an insurance claim and called a few roofers for estimates. Insurance adjuster said the flashing around the chimney was not properly installed possibly causing the leak. The roofer told me Braden roofers had used nails on the shingles all over the dormer and showed me photos. He said nails should never be used on a flat roof and was not up to code. I called Braden Roofing and the office manager told me my warranty had expired. I told her this was not a warranty issue but a complaint that the job had not been done up to code in the first place but wanted to give company an opportunity to make it right before filing a complaint. She denied they ever put nails on a flat roof. I told her I had photos and she hung up on me.

Very knowledgeable, professional, and timely.

They did a good job, they were not cheap. I had a leak in the roof and the owner of the business came out to do the inspection and he fixed the leak while he was there and then we started negotiations for getting a new roof after that. So he had good customer service. The price was pretty high in my estimation but I haven't had any roofs done recently so I might be out of date on it, how much it was. He and his crew did a good job and they did some extra work for us while they were working on the roof. They capped the chimney to the fireplace because we had been having problems with raccoons crawling down the chimney.

Done quickly. Done right. Great communication with the salesperson. Awesome experience all around.

Great. Marcus Elliot is a great representative for Braden. Very responsive. Great communication through the whole process. I would recommend them to anyone who needs a new roof.

I would highly recommend Braden roofing. We will definitely use them in the future.

It went well. At first I thought maybe the pipe boot had just been repaired, and not replaced like the contract said would be done. I contacted the company, and asked if Ben ( who was not the person sent to repair it) could come back to the house and look at the work. The company sent Ben out to the house that same day, and Ben showed me the original picture, and then the picture now so that I could see the work had been properly done. This made me feel a lot better. I would not hesitate to hire Braden Roofing again, or refer them to my friends and family.

Excellent Service! He answered all my calls. If I had any problems he came out. Everything worked out just fine and haven't had any problems.

I originally selected Braden Roofing because I had noticed the very high quality of their work done on my neighbor?s house. Since then I?ve had the pleasure of working with Braden Roofing for several years. The company most recently made a major repair to my roof. Braden Roofing is owned and operated by Kevin Castaner, one of the most honest, ethical and competent business people I have ever worked with. He and his employees work at the highest standard of excellence. Their work was finished on time, all debris wasremoved and the quality of their work is absolutely superb. Braden and his crews have earned my complete trust. I would highly recommend Braden Roofing. Most Sincerely, David Guthrie Overland Park, KS

They were very good. The price is very good.

What appeared to be a small project ended-up amounting to more work than we had realized. Although the project took longer, Braden was reasonably responsive and the removal and replacement job looks good.

Owner made appointment to meet and presented information about Braden Roofing, a list of customers and comments. After examining the condition of the roof Braden Roofing presented a quote which I thought was a fair price. Workers were punctual and efficient and did a nice job cleaning the debris. I recommend Braden Roofing.

Awful awful company. We even filed a complaint with the BBB. They were supposed to reroof our house and kept putting us off month after month because they were so busy. Of course, at the same time they kept promising us that it would be next week. After approximately 7 months of this, we fired them. They got very nasty and even threatened to sue us.

Braden came by punctually and diagnosed that a leak we we were having was not a roofing issue, but a window problem. He was courteous, intelligent, and sincerely wanted to figure it out, even if it did not lead to his 'getting business. when I need a new roof, I'll be calling him

My contractor's name was Pete, and he was very easy to work with and he made it pretty easy. I was happy. Whenever I got there, it was like things had been picked up pretty well. The one I spoke to in the office had been very good to work with. I am still waiting to get gutters so I really don't feel like I am done yet. I didn't make any price comparison.

On 4/29/2011 Braden Roofing replaced the roof of my home in Overland Park after a hail storm. On 6/9/2014 a contract of sale inspection report on indicated that there was signs of mold observed in the attic. The Inspection report required "Sellers have Braden Roofing correct the attic ventilation so that conditions don't continue that are causing mold to grow." On 6/26/2014, Braden Roofing sent an email stating: "This letter is to verify that Braden Roofing completed the repair work to alleviate mold issue in the attic..." On 7/8/2014, Deborah Castaner of Braden Roofing, conceded via email that Deborah had previously informed both the home buyer's agent and my wife, that "if it is our fault, we will take care of it." On 7/8/2014, Deborah Castaner of Braden Roofing offered to cover only $600 of the $1610 mold remediation cost from a certified mold remediation service provider. The $600 offer coincides with Braden's subcontractor negligence insurance coverage. Braden Roofing justification for not covering the entire $1610 cost is that there is insufficiant documentation of fault, even though Braden Roofing was provided a contract of sale inspection report, 2 independant certified mold remediation service providers proposals all stating that the cause of mold was associated to roof installation negligence. For me, the most significant documentation was Braden Roofing's own letter to me stating: "This letter is to verify that Braden Roofing completed the repair work to alleviate mold issue in the attic..."

Braden Roofing put a new roof on our house in 2008. They did a very good job and we had no complaints. However, an ice dam formed on our roof this winter which caused ceiling leaks in the garage and master bath. Braden came over right away when we called and suggested adding soffit vents to prevent this from happening in the future. He said he would write a proposal and send it to us. A week later I called his office to ask what the timing would be on having something done. I was told they could come out the next week. A few minutes later, the employee called back saying Braden told him that he had to do the proposal first and that Braden himself would call me. It's been a month now and we have not received a proposal and no one has called. It's a shame to see a once reputable company go downhill. If Braden didn't want to do the work, he could have just said so and we would have moved on. We have since hired another company to do a complete roof inspection and make any necessary repairs.

They gave us a written estimate and showed us pictures. Then an actual contractor came out to do the work. The contractor was very responsive and punctual. He gave us his number in-case we have a problem. They called back twice to make sure that we weren't having any problems and we were happy with the work.

The cost was competitive. The cleanup was very good. They got the job done in one and a half days. The crew was great. They were knowledgeable, personable, and responsible. They sent out 5 people to do the job, and then just one guy came out the next day. The owner of the company was great about working with my insurance company. I would recommend them to others.

This went very well. Competitive, realistic pricing. Quickly and accurately assessed the problem and made sure we understood the problem and what repairing would entail.

Pete, from Braden Roofing, came punctually to give an estimate of the job and helped to problem solve on how to improve venting on this roof that had no soffits and added gutters to a hard to reach spot. His men were also punctual and hard working. They did an excellent job and were finished in two days. The roof looks great. When I wanted the plastic elbows on the guttering replaced with metal elbows he was kind enough to have that done. The finished product is just what I had hoped. The estimated price was midrange between the 3 estimates I got but I believe the quality of the work and the venting and the underlayment made it worth a little extra. I appreciate a good quality product.

They were excellent. They have called twice to make sure that we were happy with the work.

Tom Kelsey at Braden Roofing was recommended by my insurance agent and he was responsive when I asked him to install a tarp on a Sunday before our next spring rain to prevent more damage - I had a leak. I was very please to find Braden roofing as one of the top roofers on Angie's List and asked for an estimate for a new roof. I asked three companies for an estimate. One was eliminated right away. I was comfortable that both of the remaining companies would do a good job. Tom was really good at explaining the work to me, had the lower price, and I think would have been an excellent choice.

Provided quick efficient and competitive quote

Braden called the night before to confirm the install would take place the following day, which I appreciated as we had to kennel our dog while the roof was being replaced. His crew arrived promptly at 8 am to begin. By the end of the day, the roof was installed and looked fantastic. In addition, his crew did a great job cleaning everything up around the house. As soon as we move into a new house, I plan to call Braden Roofing for an inspection on the new roof. I would not hesitate to use Braden Roofing in the future and recommend his company for all of your roofing needs.