Approved Pro
Appliance Masters
Fridge, Freezer or Ice Maker Repair or Service, Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service,
About us
GET YOUR APPLIANCE REPAIRED FAST! Factory trained by Samsung, Whirlpool, Maytag and more! CALL 816-256-1477 WE DIAGNOSE PROBLEMS, WE ARE NOT JUST PARTS CHANGERS! SAVE$$$$$ We pride ourselves on our work ethic and timeliness in which we complete your project. 21+ years experience in the appliance repair field We repair Refrigerators, Freezers, Refrigerator ice makers, Dishwashers, Ranges, Cook tops, Ovens, Washers, Dryers, Front Loaders, Commercial coin op Washers and Dryers. SAVE$$$$$. We keep our overhead low so we can save you money without compromising quality. We are you're one stop repair shop so pick up that phone and call right now! We know you will be glad you did. Thanks for looking, God Bless and thanks for supporting a VET! CALL 816-256-1477 Typical savings run 20-25% as compared to other companies!!!! CALL TODAY!!!
Business highlights
Veteran owned and operated
17 years of experience
Services we offer
Appliances (All Types) - Repair or Service
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.040 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 55% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 40 reviews
Charley J.
Apr 2024
Troy did a great job at a reasonable price & was very friendly.
Kelly P.
Nov 2020
Fridge, Freezer or Ice Maker Repair or Service
Came out the same day i called, fixed my fridge!
Response from Appliance Masters
"Thank you!!! We try to get things fixed in a timely manner, as it is important for us to provide the absolute best service in the industry. People know that, and that is why we have a huge customer base. Enjoy the Holidays!"
Mike E.
Feb 2020
We had a refrigerator that froze solid, multiple times and when we researched on the internet we found lots of people saying it couldn't be fixed. Troy came out 3 times, once replacing the computer module and refunding us for it, before he got it repaired. His price was extremely generous for as much time as he spent trying to fix it. He got it done but we were wary and got a new one a year later.
Response from Appliance Masters
"I can understand why you were wary, it was not a good brand of appliance, and since then they have had many complaints, some of which are engineering faults and no way to fix it. Thanks, Mike. Talk to you soon."
Matthew B.
Jun 2019
Fridge, Freezer or Ice Maker Repair or Service
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Response from Appliance Masters
"Thank you very much! Glad we could help!"
Kim S.
Dec 2017
Troy was professional and completed the refrigerator repair in less than 26 hours from first contact. His visits were on time and affordable. I highly recommend Appliance Masters! Thank you!
Dennis S.
Aug 2017
Fridge, Freezer or Ice Maker Repair or Service
Prompt, courteous and professional. Fixed the refrigerator and gave us an honest opinion about the reality of fixing an old washer. This is who we are calling with any future appliance repairs.
Response from Appliance Masters
"Thank you for your business! We strive to not only fix the appliance in a timely manner but to also educate the community on the Appliance Industry. If you have questions or concerns in the future, please give us a call, thanks again! Appliance Masters!"
Krista S.
Sep 2015
Fridge, Freezer or Ice Maker Repair or Service
Troy made sure that we knew the next steps for any recalls on our appliance. I would hire him again!
Response from Appliance Masters
"Glad to be of service to you, if you have any questions in the future please call us, thank you!!"
Robert S.
Jul 2015
Fridge, Freezer or Ice Maker Repair or Service
Troy was so informative and took the time to explain what might need to happen and how much each different thing might cost. He was very professional and evaluated what needed to be done before he decided what was the best solution. Have already set him up to do another project due to his caring attitude.
Response from Appliance Masters
"I treat those appliances like they are my own, which is a good thing! Thank you for your business!"
Catherine B.
Jun 2015
Fridge, Freezer or Ice Maker Repair or Service
Troy was actually able to make it earlier but called first to make sure that was okay. He was thorough, informative and courteous and figured out the problem quickly. I would readily hire him again if needed.
Response from Appliance Masters
"Thank you for choosing us, your comments tell the real story behind my dedication to my work! Please let us know if we can help in any way, thank you!"
Joseph W.
Jun 2014
Fridge, Freezer or Ice Maker Repair or Service
prompt and good service
Response from Appliance Masters
"Repaired within hours of recieving the call. Approx. 30 percent less then most competitors. Had the parts on the van meaning no return trip, this is the norm for us. Superior service at a affordable price!"
Larry J.
Oct 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
The service tech was nice and knew what the problem was right away and fixed in a time;y manner.
Response from Appliance Masters
"Thank you!"
Mary M.
Jul 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Was early for the appointment, had the part in his car, fixed the fridge.
Response from Appliance Masters
"Thank you!"
Debbie V.
Jul 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Very help full, tried to see if the fix could be done over the phone, informative, courteous.
Response from Appliance Masters
"Thank you!"
Alicia C.
Jul 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Quick response, very knowledgeable!
Response from Appliance Masters
"Thank you!"
DeAnna B.
Apr 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
We needed a washer/dryer repair. We called and asked about Appliance Masters' fees. Troy, the owner of the company, said there is a $59.99 SERVICE FEE unless a repair is made plus $75/hr for labor. We agreed to this and he came out and made the repairs. He was here for 1 hour 20 minutes so we were charged $100 for labor. Troy also charged us $59.99 for a DIAGNOSTIC FEE. This fee was never disclosed to us until after he made the repairs. Troy charged us for labor AT THE SAME TIME he was 'diagnosing' the situation. It says on his card 'No service fee with repair'. He changed the name of the fee and charged us for something that wasn't disclosed
Response from Appliance Masters
"I am intrested to know why they did not disclose their name? I make it very clear what we charge up front and no one in this industry goes out for free everyone knows that. Seems like they wanted something for nothing. The other ratings tell the story, not this one. To my customers i want to say thank you for choosing us, the highest rated Service Magic Co. serving Kansas City. Have a great day!"
Charles G.
Apr 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Called me next morning first thing after I submitted my request. Was able to come out, evaluate the problem and SOLVED. Very good experience and will call hime again if ever needed.
Response from Appliance Masters
"Thank you!"
Tim T.
Jan 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Troy was very professional and tried to understand the best way to solve our GE refrigerator problem. I will definitely use him again.
Response from Appliance Masters
"Thank you!"
Barbara R.
Nov 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
Had an appointment within 2 hours and had repair done within 3.
Response from Appliance Masters
"Thank you!"
Chris S.
Oct 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
Very professional!
Response from Appliance Masters
"Thank you!"
Kathy R.
Sep 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
No Comment
Response from Appliance Masters
"Thank you!"
John L.
Aug 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
Troy was great.
Response from Appliance Masters
"Thank you!"
Ram P.
Aug 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
Troy very knowledgeable and very courteous. Troy was able to identify the problem quickly and answered all the questions that I had regarding the appliance. I would highly recommend Appliance Masters.
Response from Appliance Masters
"Thank you very much!"
Mike E.
Aug 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
Very pleased with the work he did.
Response from Appliance Masters
"Thank you!"
Megan O.
Jul 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
Got to our house quickly and fixed it that day. Price was a little expensive, but well worth having a working freezer
Response from Appliance Masters
"Thank you!"
Henry F.
Jul 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
MY TENANT SAID TROY WAS THE NICEST GUY FOR THE JOB. I LIVE OUT OF TOWN AND TROY DID EVERYTHING HE COULD TO MAKE THIS EXPERIENCE A GOOD ONE. I'D RECOMMEND TROY TO ANYONE!! THANKS AGAIN, TROY!!
Response from Appliance Masters
"Thank you very much!"
Licensing
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All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Appliance Masters is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Appliance Masters accepts the following forms of payment: CreditCard
No, Appliance Masters does not offer free project estimates.
No, Appliance Masters does not offer eco-friendly accreditations.
No, Appliance Masters does not offer a senior discount.
No, Appliance Masters does not offer emergency services.
Yes, Appliance Masters offers warranties.