ADVANCED SYSTEMS BASEMENT & FOUNDATION REPAIR, INC
About us
WE ARE KANSAS' MOST REFERRED BASEMENT & FOUNDATION REPAIR CONTRACTOR. WE DO ALL TYPES OF BASEMENT/FOUNDATION REPAIR, WE INSTALL BASEMENT WINDOWS AND BASEMENT EGRESS WINDOWS. WE ALSO DO ROOFING IN ORDER TO PROVIDE AS MANY SERVICES TO OUR CUSTOMERS AS POSSIBLE.
Business highlights
Services we offer
AND ROOFING., BOWING, BUCKLING WALL, CRACKED, CRACKS IN EXTERIOR BRICK DUE TO FOUNDATION SETTLING, DAYLIGHT ESCAPE WINDOWS, FLOOR LEAKS DUE TO CRACKED FLOORS AND HYDROSTATIC PRESSURE, LEAKING WALLS, STICKING DOORS AND WINDOWS DUE TO SETTLING, WINDOW WELL LEAKS & UNLEVEL FLOORS
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 0% | ||
| 0% | ||
| 11% | ||
| 11% |
"Thank you for taking the time to write a review. We appreciate all input as we strive to improve our business at all times. Please let us know if we can be of service in the future. Thanks again."
"Thank you for taking the time to write a review. We value customer input and try to improve based off it. If we can be of service in the future, please let us know. Thanks!"
Estimated time to start the work was within the original schedule (when quoting, estimated that they were 120 days out, and were able to come start work on ours at 100 days).
Ended up working on it during the bitterly cold winter days, and the crew was very professional, on time, and worked hard during the days they were here. The crew chief was very willing to explain and answer questions as they worked when I wondered out there during the work.
Since the weather was so cold, the crew had to come back several weeks later to refinish the grade and pack the terrain around the repairs. Different crew but just as professional and had it completed in a single day.
Highly recommended for similar repairs.
"Thank you for the review, but I believe you have us confused with another company as we have never done any work in the Kansas City area."
"Thank you for taking the time to do a review on us and thank you for your continued trust in our company over the years."
The inspector came out and said that they should have filled the crack differently and it can be fixed if it is filled from the inside of the basement this time. He said it should have been done that way the first time around. Because the basement is finished, this will entail cutting through the drywall, and he doesn't know what it will look like when they are done.
The owner did call and say they would come out and fix it and replace drywall, but they don't know what it will look like when they are done. I waited all week for them to come and finally called both the owner and inspector Thursday afternoon. No calls returned. I called the owner Friday again, no calls returned.
I do have a ten year warranty.
I think he should have called and let me know that he wasn't going to make it last week. And, he should return my calls.
The inspector said he has always been able to fix a basement. The owner said he will fix it. I expect them to fulfill the warranty.
I would like the courtesy of setting up a specific time to do it.
I will change the rating on quality once he leak is fixed.
"MEMBER WAS ACCURATELY DIAGNOSED, WE FOUND AN ADDITIONAL PROBLEM WHILE WE WERE THERE. THERE WAS A LARGE CRACK THAT HAD BEEN COVERED BY SHEETROCK. THIS CRACK WAS REPAIRED AT NO CHARGE WHILE WE WERE ON THE JOB AND HER BASEMENT HAS BEEN DRY EVERY SINCE. SHE FILED A COMPLAINT WITH THE BBB AND TOOK US TO SMALL CLAIMS COURT. WE WON ON BOTH ACCOUNTS. WE WENT ABOVE AND BEYOND WHAT WE HAD TO DO BY REPAIRING THE CRACK AT NO CHARGE AS IT WAS NOT THE PROBLEM WE CONTRACTED TO REPAIR. IT IS NORMALLY APPROX $800 TO REPAIR A BASEMENT WALL CRACK THAT SIZE. HOWEVER, A LARGE PROTION OF OUR BUSINESS IS REFFERAL BUSINESS AND WE DO ALL WE CAN TO MAKE EVERY CUSTOMER A SATISFIED CUSTOMER. IN THIS INSTANCE, SHORT OF GIVING HER MONEY BACK, IT WASN'T POSSIBLE. SHE GOT MORE THAN SHE CONTRACTED FOR AND SHE HAS A DRY BASEMENT."
"WE ARE WORKING ON OUR CALL BACK RESPONSE TIME. HOWEVER, WE ARE A FAMILY OWNED AND OPERATED COMPANY AND ARE GENERALLY ON JOB SITES AFTER 8 A.M. IT IS DIFFICULT FOR US TO ALWAYS GET PEOPLE CALLED BACK THE SAME DAY BUT HAVE A RULE THAT EVERY ONE GETS CALLED BACK NO LATER THAN THE NEXT BUSINESS DAY."
Licensing
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