First called advised this was a production bay and could they send a tech out , 9 working days later they show up it was one of their openers so if it could be repaired i needed to use them or i would have went with another company. They showed up weโre on site 15 min stayed the problem was not the opener but coil system not right for the door . They put the system on years ago ? So left said a shop man would come by and ๐ถ๐พ๐๐๐๐ the door . 6 days later Iโm fed up had a local handy man come by a fix the door he took 10 minutes and it was working . He did not charge me said was a bad wire connection and i could return the favor someday. 1 day later they show up guy very nice apology for the technician he had sent out says itโs not the door the opener is 30 years old and should be replaced can do it for 950.00 i figured (my stupid) okay seems smart we need the door to be reliable. Okay . Exactly 2 weeks later i had forgot about him he shows up again apologizing says the new owners required a deposit (could have told me this earlier) i should have said forget it but no i give him a check. Then very promptly . 3 days later they show up itโs raining so the nice guy i am let them use my lift so they donโt have to unload theirs in the mud and finish the job by noon door works great did not need new coils ( surprise) bills me for the remainder i pay promptly except i provide a tax exempt legitimate from my state excluded the taxes. Then they bill me for the tax and called the state at least they say they did anyway wanted the tax paid so i did. They billed me for taxes on a jurisdiction that i am not in and to much now i was mad but Iโm done with them so i paid it. A note to them i have 15 door openers all approaching the same age so i will no longer be calling them .
Description of Work: Replace a large shop door opener
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FAQ
Overhead door garden city Kansas is currently rated 1 overall out of 5.
No, Overhead door garden city Kansas does not offer free project estimates.
No, Overhead door garden city Kansas does not offer eco-friendly accreditations.
No, Overhead door garden city Kansas does not offer a senior discount.
No, Overhead door garden city Kansas does not offer emergency services.
No, Overhead door garden city Kansas does not offer warranties.