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Rusty's Carpet Cleaning & Restoration

About us

"For your Home, Health & Family"...these are the words that Rusty's Carpet Cleaning & Restoration (RCCR) is founded on. RCCR uses deep-steam extraction to remove allergens and chemical residue left behind by previous cleanings. This is the ONLY cleaning method recommended by Mohawk and Shaw Industries, who are the leading carpet manufacturers. As the nature of RCCR's services involves being within the customers' homes, around their families and precious investments, it is very important for customers to feel at ease with the technicians and services. This is why RCCR is built on integrity, honesty and customer satisfaction. At RCCR, we understand that family is very important, which is why we hold ourselves and our technicians to the highest standards when it comes to being in our customers' homes. "We have found that Johnson County is home to the best customers, as well as some of the most respectable business owners. As a family owned business, we look forward to being a part of this community for a long time and to raising a family here as well. We work hard each and every day to live up to the high business standards that Johnson County has set forth for itself. It is an honor and a privilege to do business with the fine people of this community." -Rusty Simpson (owner of RCCR)

Business highlights

Emergency services offered
17 years of experience

Services we offer

24/7 Water and Flood extraction and dry-out, Automobile Carpet and Upholstery Cleaning, Carpet Cleaning, Hardwood Floor Cleaning, High-End Rug Cleaning, Leather Cleaning, Natural Stone Restoration and Cleaning, Oriental Rug Cleaning, Pet Stain and Odor Removal, Tile & Grout Cleaning and Sealing, Upholstery Cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%
Showing 1-13 of 13 reviews
Lucinda H.
Jul 2016
5.0
Yes, I recommend this pro
$400
Great - Hardworking, trustworthy young men.

Amy D.
Jul 2016
5.0
Yes, I recommend this pro
$2,800
unknown

Andi B.
Jan 2016
5.0
Yes, I recommend this pro
$700
unknown

R R.
Apr 2014
5.0
Yes, I recommend this pro
$380
Rusty and the Team Provided Detail service I am happy to Endorse as Quality Service

Amy D.
Jan 2014
5.0
Yes, I recommend this pro
$2,800
Rusty is very responsive. I have used Rusty several times in the past for carpet cleaning and this time needed him because a pipe broke. he came as soon as I called even though he was on his way home after a long day and worked until 4 a.m. Rusty does an outstanding job -- he takes his time and does everything the right way -- unsurpassed quality -- I have recommended him to all my friends and family -- he is the best

Valerie C.
Jun 2012
5.0
Yes, I recommend this pro
$229
They did a great job. They paid a lot of attention to spots in the carpet.

David H.
Jun 2012
5.0
Yes, I recommend this pro
$250
I would recommend their services to the others.

Elizabeth V.
Jan 2012
4.0
Yes, I recommend this pro
$500
Great about responding to request, picking up carpet and discussing what I wanted done, and what was possible. He has become very busy and it was a little frustraing to get the carpet back. First because he was working around other jobs and then he was not in my part of the city very often and delivery less convenient. I was just thankful that I found someone who was willing to put in the effort to save the carpet. Did not even want to accept payment until I had it back a few days and knew I was going to be able to use it!

Suzanne A.
Dec 2011
5.0
Yes, I recommend this pro
$400
I don't think that the renter had ever vacuumed the carpets; it had stains all over it. We thought we were going to have to replace the carpet. It came out looking like new. They came in and vacuumed it all first. I was afraid it was so dirty it would ruin their machinery. They used natural chemicals, except on the really tough stains. We didn't have to replace any of it. They are excellent. Rusty and his team are really clean, fresh, and professional. They were very timely. The way the cleaned the carpets they dried very quickly. The tile was shining.
Response from Rusty's Carpet Cleaning & Restoration
"Member- We appreciate the chance to work with you, and the kind words about your service experience. Happy New Year! -Rusty and Jen"

Jane M.
Dec 2011
5.0
Yes, I recommend this pro
I wouldn't us e anyone else at this point, I just think they are fantastic. They dealt with the insurance people and the pathogens. We had mold and fungus that grew by doing the clean air. They replaced damage wall and carpet. They always do what they say they will. The price is what they say it will be; sometimes I think it is fairer to the customer than the company. They are terrific people to be around. We would just give them a key to the house. They are the best. We have been home owners for a long time and I have used other carpet cleaners and by comparison they are the absolute best. They have taken high end silk area rugs that I thought would never be useful again they came back new. I would recommend them to everyone.

Brian C.
Sep 2011
5.0
Yes, I recommend this pro
$125
(I explained this in the paragraph above.)

Jane M.
May 2011
5.0
Yes, I recommend this pro
$200
I have used them for 3 years now. I did not have to deal with anything. Rusty dealt with everything and did a great job. He was very professional and focused on the job. He is the best. I have been so pleased with him. I have recommended him to as many people as I can. I have never had a better experience.

Shannon M.
Dec 2010
5.0
Yes, I recommend this pro
$207
I decided 2 days before closing on our new house that I wanted to have the carpets professionally cleaned before we moved in. We got a very good deal on the house and the carpet was in pretty bad shape- very dirty with lots of stains and visible wear. I contacted several companies for estimates. Rusty seemed professional and honest on the phone and had lots of excellent reviews on another website (sorry Angie's list- this was before I discovered you). Rusty was very accommodating in scheduling me for an estimate. He wound up calling me to reschedule but was very apologetic and the new time actually ended up working out better for me. He was very friendly and professional when he arrived. He did some measuring around the house and within a few minutes had an estimate for me. It was right in line with the figures that he had given me on the phone based on square footage and number of stairs so I was glad there were no surprises. I told him to go ahead and do the job. He and his crew started working immediately. Within about an hour and a half they were done. The carpet looked excellent. They obviously took pride and care in the job that they did. Rusty even used a scrap piece of carpet he found at the house to fix a small hole in the master bedroom. Now you can't even tell where the hole was. I will definitely use him again and recommend him.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Rusty's Carpet Cleaning & Restoration is currently rated 4.9 overall out of 5.

Rusty's Carpet Cleaning & Restoration accepts the following forms of payment: CreditCard

Yes, Rusty's Carpet Cleaning & Restoration offers free project estimates.

No, Rusty's Carpet Cleaning & Restoration does not offer eco-friendly accreditations.

No, Rusty's Carpet Cleaning & Restoration does not offer a senior discount.

Yes, Rusty's Carpet Cleaning & Restoration offers emergency services.

No, Rusty's Carpet Cleaning & Restoration does not offer warranties.