Reddi Root'r

... my husband, as he was the one who had received the different quote, but she would not, so I told her I would call him and call her right back. After a quick call to my husband, I phoned the company back, and the employee who answered my call was the same who had given my husband the $185 quote. He explained that the $185 was an hourly rate, but that there was an hour-and-a-half minimum, and therefore the charge would be $261.50. I asked them to go ahead with the procedure, but when he contacted the serviceman, he had already left the property (although it had been literally one minute), and had to reschedule for later in the day. The following day, the tenant told us that again the procedure was unsuccessful and that again, the serviceman had said he would call us to explain. But we never heard from them again. So in short, we're out $360, the drain is no different than before we phoned; we received misleading quotes, no follow-up, and surly customer service. Grade F!

I CALLED IN THE MORNING AND DID NOT EXPECT THAT I WOULD BE ABLE TO GET SERVICE FOR A COUPLE OF DAYS. TO MY SURPRISE, THE SUPERVISOR RETURNED MY CALL WITHIN AN HOUR AND TOLD ME THAT THEY WOULD BE AT MY HOUSE IN THE AFTERNOON. LATER IN THE DAY, THEY CALLED AGAIN TO TELL ME THE PUMPER HAD BEEN DISPATCHED AND WOULD BE HERE IN APPROXIMATELY 30 MINUTES. ABOUT 30 MINUTES LATER, THE PUMPER ARRIVED WITH TWO GENTLEMEN AND THEY COMPLETED THEIR WORK IN ABOUT AN HOUR. THEY WERE POLITE AND EFFICIENT IN GETTING THE WORK DONE.

DAVE CLARK WAS ON TIME, EXCEPTIONLY POLITE, AND PROFESSIONAL. I WOULD RECOMMEND THEM TO EVERYONE.

REDDY SERVICES WAS PROMPT FOR THEIR APPOINTMENT. WE REALLY CAN TELL THAT THE HYDROJET PROCESS ON OUR LATERAL FIELD HAS CLEANED THOSE LINES AND MADE OUR WHOLE FIELD EFFECTIVE AGAIN. THIS IS WITHOUT THE COST OF DIGGING THE SYSTEM UP. HAVE ALREADY RECOMMENDED.

THEY WORKED HARD IN BAD WEATHER. HE WAS VERY POLITE.