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Cutler Water Well Service
Well Pump Installation and Replacement, Well Pump Repair or Service, Sump Pump Repair or Replace,
About us
We're a growing business in the water well industry. We offer a wide range of services and pumps to meet your criteria. We accept most major credit cards and debit cards. We require payment upon completion of job.
Business highlights
Emergency services offered
17 years of experience
Services we offer
Pump installations, plugging of existing wells or sandpoints, trenching, well conversions from city water hookups to existing sprinkler systems and new installations for domestic use for residential., well service
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.52 Reviews
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Showing 1-2 of 2 reviews
Phil S.
Jun 2012
I was having a problem with another well company about returning my calls. I talked to him the end of April. He said it would be about 6 weeks or so. I called him every week but he never returned my calls. I found out about Travis Cutler wells here on Angie's list. The rating was bad. I always like to give somebody a chance. He came out in 2 days. I talked with him and he seemed like a reputable and honest family man. I told him to go ahead. He told me when he could make it and he was there. The work that he and his helper performed was very professional and polite. I would recommend him to anybody. In fact my neighbor is getting a bid on his existing well now from him. I was very pleased.
Linda S.
Mar 2012
The well seems to be capped properly. Cutler also plugged the 5 holes that penetrated the foundation where the pipes were removed. The problem became apparent with the first heavy rain after we moved in. Water was running down the basement wall where the pipes had been removed and plugged.
I contacted Travis Cutler (owner) and he came out immediately. He dug out the foundation and said that the well had been properly capped. He told me that the water was from the ground water and that he was not responsible for that type of leak. He put some Quickcrete in the hole and said if it leaked again he'd be willing to come out and fix it right for $250.00.
Of course it leaked again yesterday during a steady rain and I contacted Cutler again. Travis maintains that it is not his responsibility even though water is ONLY coming through the holes they "plugged". According to him it is the responsibility of the person that put the foundation in 39 years ago. Really??!!!
They seem nice enough and capable of capping a well. If you hire them however, just make sure it's nowhere near your basement!
I contacted Travis Cutler (owner) and he came out immediately. He dug out the foundation and said that the well had been properly capped. He told me that the water was from the ground water and that he was not responsible for that type of leak. He put some Quickcrete in the hole and said if it leaked again he'd be willing to come out and fix it right for $250.00.
Of course it leaked again yesterday during a steady rain and I contacted Cutler again. Travis maintains that it is not his responsibility even though water is ONLY coming through the holes they "plugged". According to him it is the responsibility of the person that put the foundation in 39 years ago. Really??!!!
They seem nice enough and capable of capping a well. If you hire them however, just make sure it's nowhere near your basement!
Response from Cutler Water Well Service
"Member, I'm sorry again your having this problem. I however don't recall telling you it was the foundation guys problem. I do recall telling you that the leak was entering the annular space between the pipe and the foundation. That was sealed from the time of the installation from the original sprinkler system. Yes I did dig down to find out the well was properly plugged from my employees. And yes I found out that they didn't damage the old sprinkler lines to allow water into the basement. I did cut the old lines outside and glued caps on the lines to make ensure our side of the original job was clear from the issue you have. Unfortunately, in my opinion, this was an ongoing issue with the previous owner and it didn't help with the drought last year that it could have been caught before you purchased the home. Once again I'm sorry you feel that way and I would love to help. I just don't see why I should repair something at no cost for something I'm 100% sure was not my employees mistaken."
Licensing
State Contractor License Requirements
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FAQ
Cutler Water Well Service is currently rated 3.5 overall out of 5.
Cutler Water Well Service accepts the following forms of payment: CreditCard
Yes, Cutler Water Well Service offers free project estimates.
No, Cutler Water Well Service does not offer eco-friendly accreditations.
No, Cutler Water Well Service does not offer a senior discount.
Yes, Cutler Water Well Service offers emergency services.
No, Cutler Water Well Service does not offer warranties.