Ascend Computer Services

Brett did an excellent job in fixing my laptop computer. He also is a patient and excellent teacher and honest.

I can't recommend Brett at Ascend Computer Services enough! He was responsive, available quickly, extremely knowledgeable, trustworthy, professional, kind, and he truly wanted to make sure that we were fully functional and getting the best internet speed possible for our situation. He set up a mesh system with our T-mobile internet, figured out why we'd been having trouble before, recommended different/updated equipment when our old equipment wasn't working, and came back the next day (on a weekend!) as soon as the new equipment arrived to set it up. He went above and beyond to make sure we were set up and happy. He was also extremely reasonably priced. We will only call him from now on with any future needs. Highly recommended! He also does antennas, TVs, security cameras, etc.!

Brett seemed dedicated to solving my issue.

individual attention and successful result

Quick to respond d & diagnose issue. Turned out battery was going bad & expanding, which is not fixable.

Brett was very professional and repaired my computer and cleaned it up for me. He was very pleasant and explained a lot of things for me.

He was very professionnal and did upgrades on our laptop.

Brett is a very respected individual and just a straight well rounded individual. Hired Brett to run a CAT6 line from our living room to my wife's office now that she is 100% remote so needed something more than WiFi for sure. Brett evaluated our situation and came up with a design solution and then executed that solution. Can't thank you enough. The wife is happy, I'm happy. Will use you again for a future project. Would recommend to others.

he was very professional and very comfortable to work with. He solved my issue that i had hired him for but i was under the understanding that i could contact him with any new questions that may come up. i contacted him a couple of times but i did not get a cal back.

He is first one.

They were excellent with orientation, showed up exactly on time, found and fixed the computer issues and as well as checking for Margaret, boatyard, and viruses. And then checked all updates pending and set them to download. Great service!!!

Was prompt, suggested updates, good at explaining

Brett is very experienced in all types of computer installs and repairs. I received my computer back the NEXT DAY.... that is unheard of in computer repair. (Repair issue was the mousepad "clicker" was sticking. Also asked that since computer would be opened up for him to put an additional RAM/memory chip in to speed it up. Again, the computer was repaired and back to me the NEXT DAY! Astounding. Finally, he has a great attitude: He listened to what you say and ask and answers in clear English. None of the condescension sometimes shown at other computer repair shops. He gave outstanding service and also great communication. Oh, did I mention he had great prices too. I will use him again and recommend him to friends and clients. He gets a 12 on a scale of 1 to 5.

Brett worked through several issues to get my home computer set up with the Right links between Outlook and my email accounts. Help me to import contacts. Friendly, professional, efficient and would use him again anytime.

Brett was very professional. He responded to my request right away and fixed everything quickly. I am very happy with the results! Great service and communication overall!

Brett was fantastic. He easily fixed a problem for which I had no clue. Very professional. Very reasonable cost. Would definitely recommend.

I am technologically challenged and our computers, internet, etc. have been a mess since my husband died. Some of our troubles were even caused by service men from our former internet provider! Well, one of the best decisions was to change to Metronet - we finally have better wi-fi than the so-called high speed internet we were over-paying for and NEVER got! Next, we hired Ascend Computer Services to check out 2 computers that have been unusable for two years! I was so impressed with his knowledge and ingenuity to figure out the complicated system my husband had developed in our house! Within 2 hours he had both Macs “unstuck” and operational again and also had them connected to our new wi-fi network!! I was so pleased - I was afraid that my husbands old computer was dead and I wouldn’t be able to get back into it. I highly recommend Ascend Computer Services - they did a great job at a very decent price with the highest of integrity!

Did good job fixing my problem

Very timely service

Exlelent!

very quick. very helpful. highly recommend.

Anthony was friendly and professional. My computer had picked up a nasty virus. He removed the virus and all went smoothly.

The Computer Tech did not rush through and spent time explaining to me. I definitely will contact him again if I have any problems and he encouraged me to do that. I have had no problems since he worked on my desk top and lap top. I have given his name and information to friends and explained how satisfied I am with his work and professionalism.

Was later due to other job but keep me informed. Great customer service experience. Very friendly and knowledgeable. Service done how I needed it be.

On time, knoeledgeable, taught me stuff, kept me informed about what he was finding, fixed some major problems quickly.