
Arrow Construction
About us
Arrow Construction's primary focus is on being a Storm Restoration Specialist. This includes: ROOFS, GUTTERS, SIDING, WINDOWS
Business highlights
Services we offer
Free Estimates for Roofing, Siding, and Gutters. Free inspections for Storm Damage Financing available
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
95% | ||
2% | ||
4% | ||
0% | ||
0% |
"Thanks for taking the time write a review. It was great working for you."
"Thanks for the good review. We appreciate your business. We will resend the invoice in the morning"
"Thanks for the positive review."
"Thank you for amazing review. You were a pleasure to work for"
"Thanks for the positive review [Member Name Removed]. We were so happy we were able to have your roof re-inspected and have your insurance company take care of the repairs. If you need anything else just give us a call."
"Thanks [Member Name Removed], Give us a call when it's time to replace your roof."
Jason, the tech that came by lives just a couple of doors down from me. He gave the roof a thorough inspection, and found some issues that were outside of the scope of the deal I had purchased. He gave me pricing on some other work I plan to have them complete later.
"Thanks [Removed Member Name]... If we see something simple we always try to fix it if we can."
We'd previously had a home inspection by an independent inspector who had identified some areas of concern to the roof area, in addition to replacing the roof. It wasn't the cheapest quote, but it wasn't the most expensive one either, and Keith was so responsive and patient with us, we decided to go with Arrow.
The work started when he said it would. Keith and his crew arrived early each day, and took care of all the issues found by the inspector. Then they removed all of the old decking from the roof, put on new, heavier duty decking, and installed a new roof. The work was beautiful, and they cleaned up thoroughly each day. Total time spent was about four and a half days.
Several months later, when it rained really hard, we discovered that a leak on our screen porch was still there. We called
Keith and he came right out and made sure the leak was taken care of. We thought this was exceptional and very responsive service, but I just kept forgetting to review him on Angie's list.
However, in December of this year, I noticed that one of the skylights in my upstairs bath was leaking. I called Keith, and he was out the next day to check it out. The skylights were pretty old, and so I didn't expect him to do any work for free, but he repaired it and didn't even charge us! Then he came out two days later to repair and paint the woodwork inside the house around the leak ? again at no charge.
Even using Angie's list, I sure don't find this kind of quality, professionalism, or dedication from many service providers these days, so I just had to write a review and share my experience with others.
I would use Arrow construction for any remodeling or construction project
we ever do.
"I apologize. We never received any phone call or email regarding the return of your leak. Unfortunately if we don't install the roof it is very difficult to determine the source and totally stop the leak. Someone will be contacting you today to get set an appointment to come out and inspect the leak"
showed up on time, inspected roof -- completed service then and there
"Thank you for the positive review."
"Thanks [Member name removed], I was happy we finally could get your leak diagnosed and fixed."
"Thanks for the awesome review. I'm happy it just took a couple of nails and some sealant. A lot of the time it is something simple. If you need anything in the future give me a call."
This is the second time we used Arrow. They did a good job on our roof, so we decided to use them for our siding. Their pricing seemed reasonable. There was a delay on the siding because it was a special order. The owner called and explained this 4 days before they were supposed to start. They started the job 3 days after the original start date and they finished the job in a couple of days. Everything looked awesome. The owner came out and inspected everything the day after the job was complete. Overall I was very happy with the craftsmanship and attitude, seemed like a group of good guys.
"Thanks [Member Name Removed], nice to see you were happy with the finished product"
"Sorry for you weren't satisfied. Sometimes these deals you purchase are tricky. Inspections don't always bring good news. I apologize that the cost was a little more than you budgeted for. FYI I resent the pictures you asked requested."
Arrow Construction came out and handled the insurance claim and replaced our roof all within 2 weeks to avoid any delays at closing. They couldn't have been more helpful thoughtout the process and I will definately use them in the future.
Licensing
State Contractor License Requirements
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