"Good morning, [Member Name Removed]. I believe you have actually written a review about the wrong company. We do not have anyone employed here by the name of John. We also don't have record of your name, address, or this project. I'm sorry you had a bad experience with John but please review the correct company and delete this inaccurate review. Call if you have any questions 317-769-2238. My name is Casey. I just want to be sure our company is represented correctly and this isn't an accurate representation of our company nor it's reputation."

"Unfortunately this is not an accurate reflection of the situation. According to time stamps on our emails we got your Angi request on a Sunday (when we are not open) and reached out to you that Monday to which you replied you were thankful for the quick response. By that Friday you had your quote for your work. We physically visit sites for every proposal and do not just quote asphalt work based off google maps so it does take time to get the proposals to our customers, especially when you want to meet. I do not find 5 days to be too long to get an asphalt proposal, especially with the struggles all businesses are facing with low staffing as I'm sure you are aware if you drive anywhere around town. 5 days are not well over a week as you have stated. It is very unfortunate that this review will now reflect poorly on our business when it isn't accurate in the slightest. I hope you will show grace to others with all that is affecting our state and country moving forward. Have a blessed day."

"Thank you for taking the time to review our business. I do apologize that the work had to be pushed to spring but there truly are so many factors that affect this type of work and we just want to make sure that when we provide the work it is to your satisfaction and ours. We have worked hard for our company's reputation and want to maintain it. It was a pleasure working for you!"

"We really appreciate your business. It was a pleasure working for you and would be happy to help with any future needs you may have."

"Thanks for the review, [Member Name Removed]. It's been a pleasure working with you on your paving project!"

"Thank you, [Member Name Removed]. We are so happy you were pleased with the work. We look forward to helping you maintain your asphalt lot for years to come!"

"Thank you. We're so happy you were pleased with the work and customer service."

"Hi [Member Name Removed]. Hopefully we'll be able to work with you in the future."

"Thank you. Happy you were pleased with the work."

"Thank you for the wonderful review. We really strive to provide the best customer service and take care of your needs. I'm glad we were able to take care of that water issue."

"Thanks for the positive review."

"Thanks for the review!"

"Happy to hear you were pleased. Thanks for the review."

"Great. Glad to hear it. Thank you."

"Thank you."

"Thank you for your positive review. We love happy customers!"

"We're happy to see you were pleased with the work, [Member Name Removed]. Please keep us in mind for future needs."

"I am very sorry but I think you might have the wrong company because we have no estimate or job under the name Susan Barrett or the address you listed. Would you please give us more detain as to what name the job was under and what was done?"

"Thanks for the positive review, [Member Name Removed]. We appreciate your business."

"I'm happy to hear that [Member Name Removed]. Robin now owns Young and Sons. Please keep us in mind for any future work you may need. We love hearing positive reviews from our customers."

"Happy to hear that. Thanks [Member Name Removed]!"

"Thanks for the great review, [Member Name Removed]. I wish we could control that weather. It would make our jobs a lot easier here! I'm glad it was able to be completely with your satisfaction. That is always the goal!"

"Hello [Member Name Removed]. I'm sorry to hear you had a bad experience. I wanted to inform you that the company is under new ownership. The supervisor/vice president actually bought the company and has worked here for 30 plus years. I want to apologize for the past encounter. It's very rare to see a negative response from the work provided here."

"In response to [member name removed] poor review, unfortunatly the day he called for an estimate our superintendent who does the estimating for our company had a death in his immediate family and was out the rest of the week. [member name removed] called on a Wednesday, I explained the situation and apoligized for any inconvenience and let him know that the superintendent would contact him the first of the following week. [member name removed] called back again 2 days later on Friday wanting to know why he had not yet been contacted so I nicely explained the situation again and promised him a return call the following week. When our superintendent returned to work the following week he contacted [member name removed] as promised and tried to set up a time to meet with him that week and [member name removed] was unavalible and wanted to set the appointment up for another time. We always do our best to accomidate all of our potential customers, we give a very detailed estimate of the work to be done and have never had any complants about our timley response. We have been told numerous times that we are the only company who would respond to the request for an estimate. Our pricing is very competative and we pay close attention to square footage and to details, sometimes this makes a big difference in price. Unfortunatly, there are those people that you just can't please no matter how hard you try. We are very sorry that [member name removed] feels he had a bad expierience with our company and we will always strive to keep our future customers from feeling the same."