Dale Williams Auto Repair

.

I've been going to Dale William's auto for about a year now for all my car maintenance thanks to a suggestion from a coworker. Great prices, friendly service, and trustworthy! What other car place could you trust with asking for them to look over your car before you are about to be doing a lot of driving and only be sold new wiper blades? None that I've been to before. The drive from Indy's south side or Greenwood is totally worth it.

---

I was given Dale's card at O'Reilly Auto Parts when I discovered that I had "a gross vapor leak" after having them look up the codes for my check engine light. I typically do routine maintenance on my own vehicles, but I decided to call Dale because a local dealership had tried several times to fix my "Gas Cap" light issue without any success.During the initial call, Dale was very polite and confident that he would be able to fix my problem. I called him very late in the afternoon on Tuesday, and he was able to get me in first thing on Thursday. When I went to his shop to drop my keys off, Dale explained to me what steps they would take to make sure that they located the source of the code, and then isolate the system to assure that all leaks would be sealed. He called me before noon on Thursday to let me know that he had found the problem (a fuel vapor solenoid that was stuck open). He had found that the only way to get the part quickly was to order it through a dealer. The part would be there on Friday morning. He already had the exact cost tallied, including labor. When I gave my consent, he assured me that I would have my vehicle back by the end of business Friday. Friday morning at 10 AM, Dave called and said that my vehicle was fixed and ready to go! When I got to his shop, the cost was exactly what he had quoted me. No surprises! He said that there were a few things (linkage and fuel filter) that would need servicing in the future, but gave absolutely no pressure to fix them. I checked both when I got home. He was right; both need attention. I know who I will be going to for the repairs.