Affordable Fence Builders
About us
Affordable Fence Builders was founded by second-generation fence builders who believe in both old-school craftsmanship and new-school business practices. We believe home owners should be able to get quality fence at an affordable price. The professionals at Affordable Fence Builders work on cutting costs at every level to ensure that your project is affordable to you! By choosing the professionals at Affordable Fence Builders, you will get to work with an affordable and respectable fence contractor that is enthusiastic about helping you with your fencing needs! We have many fencing options available, and our sales consultants are willing to go over all of the options to ensure that you get what you want! Our fencing options include but are not limited to: Chain-Link, Fences, Wood Fences, Ornamental Fences, Vinyl Fences.
Business highlights
Services we offer
Chain-link, Ornamental & Vinyl Fence installation., Wood
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 13% | ||
| 0% | ||
| 6% | ||
| 0% |
They did miss a few spots with the nailer, but they have stated they will get those in.
This is really where the communication issues began. The day after my estimated install date (a Tuesday) I called and they informed me they would be out Friday afternoon, of course weather permitting. It rained Thursday and part of Friday morning. I didn't receive a call from Brandon so I assumed everything was on schedule and took Friday afternoon off work and when no one arrived by 2:30 I called and was informed they would be out Monday. Again, through all of this they made sure to stress every conversation ?weather permitting.? I am not upset at the changes, of course means things can change, but as a business professional in any field, when things change you need to communicate that change to your customer and other stakeholders in a project. I have issues they were NEVER communicated anything to me.
The post installers arrived Monday afternoon. While going over the layout to finalize the install, we discussed all the details at length including the dirt being moved. The installer responded with "It isn't written on the design sheet so we can't move it." (This was a carbon copy of the sheet the salesman drew, and it indeed didn't have anything written on it about dirt.) I pressed that I had discussed with the salesman and Brandon, but he still refused to move it. After the posts were complete I called Brandon and he did seemed a little surprise at the worker's response. He then assured me when they installed the fence they would move the dirt. The fence would be finished Wednesday afternoon. Taking a third half of day of PTO I came home Wednesday afternoon and no one showed up. After calling the office 3 times with no response starting about 1:30, Brandon returned my call about 3:30 and informed me they would be out Friday morning. Taking another PTO day on Friday four or five guys showed up about 10 AM. I didn't even realize they were here until they a quarter of the fence up. No one informed me they were going to start. Since it was already started I decided to wait and see about the dirt after they finished because surely they will want final sign off of their work. 90 minutes later no one was outside my house anymore. They were just gone.
The following Wednesday I received an invoice by email from Brandon. I called and explained my issues (to the "other" Brandon?) with the dirt and the poor communication. He explained something about him being out of the office last week. His demeanor and explanation had the tone of discounting my concerns. Even though I felt he didn't really care that I wasn't happy, he said he would have someone out to move the dirt the following Tuesday. No one showed up. I emailed him again he told me they would be out on Friday. Well, two weeks later I still have piles of dirt next to all my posts. Guess I have to go buy a wheel barrel to clean up their fence mess, should have known better than to send them my final check.
To add an extra pain with this install, mowing a week after the fence install, I ran over two green pieces of fencing (my fence is black), which I assume was used to hold the bundles of fence together. It wrapped around my blade and damaged my lawn mower. So they didn't clean up their mess, destroyed my lawn mower, wasted days of my PTO, and they refused to fulfill their promises made before, during, and after the sale, but the fence is fine!
The crew from Affordable Fence Builders was equally as personable and professional as their owner. They were prompt to the job site each day, worked an entire day, and at day's end always informed us of their plans for the next day's work and gave us the opportunity to ask questions. They cleared the yard of debris each evening and left no equipment, such as trailers, on the job overnight. The entire project from beginning to end was completed in 3-1/2 work days with the end result being a beautiful new fence in the place of one that was showing its age years through years of deterioration. The new fence will be virtually maintenance free for the coming years and has certainly added to the look of our property.
With any project, it is a series of traits that depict quality in a company. With Affordable, it comes from an owner who is on time, communicative, professional, and visits his projects regularly. It is obvious from the conduct of the crew that worked our project that they embrace these same kinds of mannerisms. And with any project, the extra-mile items are always appreciated. In our case it was the fact that not only did the workers take care of our yard, but they also made sure that the excess dirt from the post holes was spread under the entire length of the fence. They even went as far as to take the extra soil and fill in low spots in the yard for us.
Many thanks to Brandon Matheny and the crew from Affordable Fence Builders, LLC for a job well done! They are certainly highly recommended.
Licensing
State Contractor License Requirements
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