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Precision Comfort Systems Inc

Heating and Air Conditioning, Air Duct Cleaning, Energy Efficiency Auditing,

About us

Local, family owned, high quality heating and air conditioning company. Carrier, Factory Authorized Dealer but we service all furnace and AC brands. Indiana's largest Brand name geothermal contractor. If you are building a new home Precision is the first choice contractor for the finest Indianapolis area new home builders. We excel in new home comfort design. Visit www.PrecisionComfort.com and find our new blog with Energy Man Dan to gain useful tips on home comfort and the truth about energy efficiency savings in your home. See our website for more testimonials from your neighbors.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Installation, replacement, maintenance & repair of heating & air conditioning. geothermal, furnace, hvac, heat pump, heat pump, geothermal maintenance, ac, air systems, humidifier, dehumidifier, duct cleaning, air filter, electronic air cleaners, fresh air ventilation, solar energy, energy efficiency home check & water furnace.

Services we don't offer

Window ac units.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9245 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
4%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 245 reviews

DAVE AND KATHY T.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
We have been working with Precision for 22 years now . Installed our original system and serviced it these years. Just installed a brand new total AC and furnaces. All technicians have been very knowledgeable and friendly. Highly recommend their reliability over the years.
Description of Work: New HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger H.
09/2021
1.0
heating & air conditioning/hvac
  + -1 more
Precision Comfort was supposed to call me and schedule service. I DID NOT receive a phone call or an email. I purchased a "Deal" through Angi and it NEVER happened. I would not recommend Precision Comfort nor will I be using their services again. DO NOT put your business on Angi if you are not going to follow through or you are inundated with requests. I have never experienced such poor service or a bad "Deal" from using Angi. Precision Comfort should be removed from this website and not allowed to come back. I will not ever refer any of my friends or neighbors to Precision Comfort and and I would not recommend this business to anyone for any reason.
Description of Work: Furnace clean and check

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$59

Response from Precision Comfort Systems Inc
[Member Name Removed], thank you for your comments. We are sorry we did not contact you immediately after you submitted your request. Occasionally we miss these opportunities but that is not our intention. We would not stay in business if we did not respond to our new, potential customers. Ideally, you would have called us if you felt it had taken too long. Many of our customers do this after getting their Deal coupon when Angi advises the customer to, “…reach out to the service professional directly to schedule.” Also, to be fair, there was no purchase made and no money involved. For our future Angi customers, you sign up for a Deal coupon and we honor that price after completing the service.

Wei Z.
05/2021
4.0
heating & air conditioning/hvac
  + -1 more
Neil was the technician who performed AC tune-up. Initially, he appeared not happy about me using Angi's deal and told me it could not be honored since I used one for furnace tune-up last year. Actually, that was a different deal. Eventually, the office honored the deal this time. However, I do hope this restriction is stated clearly on the deal to avoid surprise in the future. Anyway, I think Neil did a thorough job on the tune-up.
Description of Work: AC tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Dale A.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great. Isaac said the part had to be ordered, but he came back and replaced it the same day. I am very happy with Precision Comfort's work and find them to be very responsive.
Description of Work: annual A/C check and replacement of a capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Comfort Systems Inc
Thank you for taking the time to comment on the Precision Comfort Systems Service team. It won't be long before you need that air conditioning so I'm glad we could get things repaired quickly. Let us know if you need anything else. Thanks again for your review.

Travis S.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
They replaced the entire a/c portion of my HVAC. Did a great job.
Description of Work: Replace A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Precision Comfort Systems Inc
Thanks for this feedback. We appreciate our customers who recognize a great job when they see one. Of course all our jobs are great, but it takes a great customer to tell us so! Thanks again for your comments.

Kathleen K.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very helpful, educational, and professional.
Description of Work: They did a complicated repair on my ac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Comfort Systems Inc
Thank you for the straight A report card! Yes, we excel in the complicated repairs. Precision Comfort Systems works on some of the most sophisticated systems in some of the largest homes so we get a bit of practice with the challenging jobs. Thank you for your comments.

amanda A.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
I cannot say enough about Rusty who came out to check my system. He is unbelievably knowledgeable, and was able helped me understand some of the tasks I need to do to ensure the longevity of my system. You company is very fortunate to have an employee who is passionate about his job and compassionate towards your customers. I would use your company again only if I can guarantee I am able to have Rusty. I appreciate his expertise.
Description of Work: Heat and air unit inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Comfort Systems Inc
Thank you for this fantastic review! The Service Technicians at Precision Comfort Systems all take turns in getting their story told in Angie's List or other review sites. Good job Rusty! What is great is how some of our homeowners will request a Tech with whom they are familiar and this develops a long-term relationship of trust. However, we have other customer who have had the opportunity to meet several Precision Comfort Technicians, and they compliment all of them. No problem. Just let us know your preferences and we will do our best to accommodate you. Thanks for your time and the great report.

Doug L.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was a very cold week (of course). Because we have two furnaces, I told them it was not an emergency. A technician was scheduled to come out two days later. Randy, the technician, arrived promptly and quickly diagnosed the problem. We had a good idea it had something to do with the igniter because of the fault code that was displayed in the furnace. Randy had the model we needed on his truck. The repair was easy and he was done with the whole visit in under 30 minutes. He was very polite and professional.
Description of Work: The igniter switch on one of our furnaces needed to be replaced because it had quit working; therefore, we had to turn off the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283

Response from Precision Comfort Systems Inc
One of our goals at Precision Comfort Systems is to arrive well stocked to immediately address the problem. It will not happen every time, but imagine your heating or cooling restored in a single visit! Thank you for your great comments.

Ben R.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
Could not have done anything to make the visit better.
Description of Work: Furnace routine maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Comfort Systems Inc
Precision Comfort Systems strives for the straight A report card. And even better, a review that suggests we are at our peak performance. While perfection is our goal, we never assume we are there. So we are always training and learning to maintain your satisfaction. Thanks for the great comment!

LARRY S.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
It was complete and I haven't had any problems. They are pretty good people.
Description of Work: They checked my Air Conditioning before summer and they have been doing service since 2004.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Comfort Systems Inc
Thank you for the straight-A report card! Precision Comfort Systems in Westfield is proud to return to your home, year after year. Our best testimonials will come from a customer who gets to know us over many years. Sure, a company could have one great tech on a good day, but can a service company provide consistent service, year after year? This is our goal at Precision Comfort Systems. Thank you for your great comments.

Jason C.
09/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great company. Rusty was very friendly and knowledgeable. They did not push repairs on me at all even though our A/C unit has a lot of years on it. Walked me through some upkeep I can do myself on the compressor and replaced a furnace filter that I supplied myself
Description of Work: Their technician Rusty came out for the 2nd portion of our annual maintenance agreement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Comfort Systems Inc
Homeowners near the Westfield area call Precision Comfort Systems from Westfield. It's like calling the neighbor who is not only a popular, nice guy, but he or she also happens to be a certified HVAC technician. First, an honest diagnosis, then we determine if we can repair, and finally some year, when it's time to progress, we install a new high efficiency upgrade. But not being pushy is the reason everyone likes that neighbor and refers him to their friends! Thank you for your comments!

Terry C.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
I have had a lot of people that said they could work on GEO thermal systems but these people know their stuff , my tech Ryan is great at what he does, I will never use anyone else👍👍
Description of Work: Fan motor went out on our GEO cooling system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Precision Comfort Systems Inc
Thank you for this great vote of confidence. Precision Comfort Systems in Westfield, Indiana is the largest Water Furnace brand dealer in the State. We know our geothermal systems! But of course we also service all conventional (non-geothermal) systems too! Thank you again for your time in sending this review and for your loyalty.

Tricia C.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
They were wonderful. Everything you would expect - very nice technicians also. They have been my go-to company for service via their preventative maintenance service contracts since I found them via an Angie's List deal back in 2016. Today their service tech Rusty was here for the annual A/C inspection service and he did a quality job in making sure the A/C is ready to handle the summer heat.
Description of Work: Heating and A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Comfort Systems Inc
Thank you for taking the time to leave this wonderful review. Our goal is to exceed our customers expectations and I hope that we did that for you! Thanks again!

WILLIAM and Kristin F.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic, easy and we will look no further for our HVAC needs
Description of Work: Diagnostic was inexpensive through Angie's list coupon and service tech was really nice and knowledgeable. A relief after having a "car salesman" in from another competitor the week before who gave me the creeps. We will be replacing our current system with theirs when ours finally gives up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Precision Comfort Systems Inc
Thank you very much for your valuable opinion! Precision Comfort Systems representatives have all graduated from the "Not-a-Car-Salesperson" academy. (You must be like me. I first have to shop for the right car sales representative and then I can shop for the car.) A bit more serious now... the person coming into your home and how they act is the most important determination as to whether or not you have them back. Thank you for creating the opportunity to introduce ourselves.

TODD A.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Had old hybrid heat pump and Gas heat system replaced with a heat pump and high eff gas furnace. Look at talked to and got quotes from A LOT of other HVAC places. They were the lowest price (compared to some, by far) for a name brand quality system and was impressed with their knowledge of the service tech that came out to look at old system. Would recommend to others.
Description of Work: Compressor was dead on old heat pump. I first had them (one of 3) to look at the old system and give recommendations on repair or new system. Not worth repairing the old heat pump. Gas Furnace was working, but 17 years old. Decided to replace heat pump and gas heating with new, including a high eff gas furnace with variable speed blower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Precision Comfort Systems Inc
Thank you very much for your great review and detailed comments. Yes, Precision Comfort Systems is very competitive when it comes to pricing. But pricing is not why so many of our customers refer Precision Comfort to their friends. It's reviews like yours that most of our new clients feel is the most important. People trust their friends and neighbors. Thank you again for contributing to our long history of satisfied customers.

Jesse B.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job and at a reasonable price.
Description of Work: Chimney inspection and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Denise K.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
We’re pleased with them. I don’t recall what issues we had with them. I liked that they actually fixed the problem. They were honest. They were knowledgeable, which is a problem we’ve had with heating and cooling companies that the people they send out are often at times aren’t very knowledgeable about what they are trying to do. These folks were pretty good. What they charged was a fair value. I believe they showed up when they said they were going to.
Description of Work: I think we had some problems with some fuses blowing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Comfort Systems Inc
Thank you very much for awarding Precision Comfort Systems an A grade in all five categories. (It's a bit odd that the formula that averages all these grades failed to average to an "A", but I think we can add this job to our "A" list nonetheless.) Thanks again.

TAMMY S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Not only did they help me via the phone until they could get me scheduled they fixed the issue that was caused by another contractor. I highly recommend them.
Description of Work: They helped me with a situation caused by another contractor! Can't say enough good things about all of their help,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Comfort Systems Inc
Thank you for your candid comments regarding Precision Comfort Systems. Many times I will elaborate on these reviews, but in this case, there is nothing more I can add that is as valuable as your thoughts. Thanks again.

denise P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
He found a simple solution to my problem and found that the heat pump was fine.
Description of Work: Checking my heat pump. I thought it wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Comfort Systems Inc
We are happy you called Precision Comfort Systems and happy to get you back in service. You are right, this repair was relatively simple. And, as normal, our technicians are precise in their diagnosis and they do not end up with the part replacement experiment that sometimes occurs with less experienced techs. So your expense was minimal and well deserving of the A grade. Thanks again for the great review. And just for completeness, everyone should consider Precision Comfort System's Preventive Maintenance service. With this service we can prevent many break-downs before they happen on the coldest winter day.

David W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Prompt, gave several options, cost effective repair
Description of Work: AC cleaning and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Precision Comfort Systems Inc
Thank you for rating the Service team at Precision Comfort Systems with a top grade! We know customers appreciate having their air conditioner brought back to life by one of the Precision technicians. It's a common occurrence to get rave reviews when a family's air conditioning is restored when it's so hot and humid. But we're not just emergency technicians. We also pride ourselves on being maintenance experts. Not nearly as glamorous, good maintenance is actually the most important service so you never break down in the first place. But regardless of when we're called, we serve with Precise Service. Thanks again for your review.

DERRICK M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have geothermal unit. They're pretty responsive. They get the job done. I guess the cost is reasonable.
Description of Work: They provided services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a maintenance plan and they come out twice a year and they do all of my properties. It was a couple of thousand or so. They do a lot of properties; some are just a simple service clean, others may need some work. I don't recall the exact amount; it's a couple of hundred dollars per piece, yeah something like that. Their price is excellent. They're the best, that's why I can use them. That's the only people I use period. In the spring time, they go through and check all the air conditioners take meter readings and everything and in the fall they go through and check all of the furnaces and they do that every year. Year after year after year. I add another property and they do more. They're just good that's why I use them if they weren't I wouldn't use them.
Description of Work: They did a maintenance check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Precision Comfort Systems Inc
Thank you for your multiple reviews and the great grades. For others reading, we perform our Precision Service for multiple systems and locations for [Removed Member Name] and apparently he was thrilled enough with our services to write several reviews. (this is the first of several that follow) We appreciate them all sir and will continue our traditions to insure your satisfaction.

Mark H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a maintenance plan and they come out twice a year and they do all of my properties. It was a couple of thousand or so. They do a lot of properties; some are just a simple service clean, others may need some work. I don't recall the exact amount; it's a couple of hundred dollars per piece, yeah something like that. Their price is excellent. They're the best, that's why I can use them. That's the only people I use period.
Description of Work: They did a maintenance check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Precision Comfort Systems Inc
Thank you for your multiple reviews and the great grades. For others reading, we perform our Precision Service for multiple systems and locations for mar kand apparently he was thrilled enough with our services to write several reviews. (this is the first of several that follow) We appreciate them all sir and will continue our traditions to insure your satisfaction.

Marcella F.
03/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Love these folks -- enough to pay the travel charge for them to come to Greenwood. The service, from the first phone call throughout, is prompt, professional and courteous. He explains the pertinent details clearly and concisely. After a bad experience with an Indianapolis company to which I had been loyal for many years, Precision has restored my confidence.
Description of Work: Annual check and cleaning of gas furnace, gas garage heater, and whole-house humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Comfort Systems Inc
Thank you so much! As Precision Comfort Systems receives new reviews on Angie's List, the newer report cards bump to the top and the older ones slip from view. If I had my [Member Information Removed], we would keep your sincere comments on top forever! Of course, we have many satisfied customers like you, but your concise report tells it all. We appreciate your confidence in our services and thanks again for your time and thoughts.

Tom F.
11/2016
5.0
heating & air conditioning/hvac, plumbing, energy audit
  + 1 more
Very well. Much higher quality job than our previous one.
Description of Work: Installed a replacement Geothermal Heating and Cooling system a few years ago after our last one finally wore out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from Precision Comfort Systems Inc
Thank you for your candid comments and grades. Precision Comfort Systems is the largest Water Furnace Geothermal contractor in the state of Indiana (5th largest in the nation!) We are glad you appreciate the higher quality that goes into every one of our installations. Regarding our punctuality, I am glad you noted this in your scores. We have been extremely busy this season since the geothermal federal tax credit is about to expire. We are still backed up with many geothermal systems scheduled to be replaced in the next several weeks. So we apologize there were some delays, but happy that you are satisfied with our performance otherwise.

Contact information

1011 Kendall Ct, Westfield, IN 46074

www.precisioncomfort.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Energy Efficiency Auditing,
Solar Panels

FAQ

Precision Comfort Systems Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 7:30 AM - 4:00 PM

Precision Comfort Systems Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Precision Comfort Systems Inc offers free project estimates.
Yes, Precision Comfort Systems Inc offers eco-friendly accreditations.
No, Precision Comfort Systems Inc does not offer a senior discount.
Yes, Precision Comfort Systems Inc offers emergency services.
Yes, Precision Comfort Systems Inc offers warranties.
Precision Comfort Systems Inc offers the following services: Installation, replacement, maintenance & repair of heating & air conditioning. geothermal, furnace, hvac, heat pump, heat pump, geothermal maintenance, ac, air systems, humidifier, dehumidifier, duct cleaning, air filter, electronic air cleaners, fresh air ventilation, solar energy, energy efficiency home check & water furnace.
Window ac units.

Contact information

1011 Kendall Ct, Westfield, IN 46074

www.precisioncomfort.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
7:30 AM - 4:00 PM