About us
Car-X Auto Service has been locally owned and operated for 26 years. We pride ourselves on our great customer service. We recently won the "2010 Outstanding Performance and Dedication in Customer Service" award. We are currently nominated for the "Best Auto Repair Shop:" by the Purdue Exponent Readers.
Business highlights
Services we offer
Air Conditioning, Alignments, Batteries, Brakes, Heating, Exhaust, Axles, Driveshafts, Engines, Mufflers, Oil Changes, Radiators, Serpentine Belts, Timing Belts, Shocks & Struts, Starting & Charging systems, Steering & Front End, Transmissions, Tires
Amenities
Warranties
Yes
Accepted Payment Methods
- Visa
- Discover
- MasterCard
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"Thank you very much for your review Mr. [removed member name]. We greatly appreciate your continued business. Have a great week!"
With a multitude of subsequent auto-purchases over the years, new and used and across many states, that pattern of behavior continued to be the norm at auto dealers. In contrast to that treatment, at Car-X we have continually experienced positive attitudes; cordial, smiling greetings, transparency in all dealings width them; completely acceptable pricing systems and policies, and guarantees/warranties which dealers simply do not and will not offer.
I don't know how many different vehicles my wife and I may have in the future, but I do know, with certainty, that when a dealer's warranty runs out, Car-X will be given 100% service and repair responsibilities. Having headed my own corporation for many years before retiring, I've learned how TO and how NOT TO treat customers. My standards of 'treatment' and those of Car-X are a perfect match, and they - not dealers - will continue to fulfill my service requests, and receive my payments in return for their positive motivation, professionalism, friendly attitudes and little acts of kindness.... ...which both my wife and I truly appreciate....
"Thank you [member name removed], for your continued business and for your great service to our country. You are a wonderful person and we enjoy having you as a customer. We really appreciate people like you. Thank you for your kind words, they mean a lot. Heather, Kegan & the Car-X Team"
Upon complaining to a counter-service person, at the auto-dealer, about the extremely high cost of a "suggested" total muffler-system replacement (letting my opinion clearly be negative...) he turned to me and told me... "Take it to Car-X. They will install a muffler every bit as good at far less, and give you a lifetime warranty on it as well.
We no longer visit the auto-dealer. All vehicles in our family will be serviced/repaired by Car-X.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.