NORTHERN INDIANA DOOR SERVICE INC

They found a bracket had come loose.

great, he was quick, thorough and better than expected

They are a team. They worked well together. They quickly diagnosed the problem as lubrication. Proceeded to lubricate and loosen everything related to the door that moved, and tighten and replace screws in everything that had been coming apart. Showed me what they were doing. Finished in well under an hour. Couldn't be more straightforward!

We are very pleased with the work done by John on our garage door.  He and his wife were professional, knowledgeable, and fixed our problem completely.  We left a message on Sunday and they were here early afternoon on Monday.  The spring on the garage door had broken, trapping both of our cars in the garage, so we really appreciate his speedy response.

Responsive, punctual and efficient.

The repairs were done very quickly after I contacted him. He replaced the gear drive on the garage door opener, which turned out to be much more economical than a new opener. The garage door springs were not holding up the door adequately, and he increased the spring tension to the correct amount.

Quick service, had all parts, completed work the same day.

He came out and did the job in under an hour.  He also gave us advice and prices on our barn doors which we'll have him install in the future.  It takes a little while for them to return phone calls.

Prompt and as predicted both time of completion and price. Did some extras for maintenance as requested and did not charge. Only negative was a problem arose spontaneously after job and re-called with NO RESPONSE. Problem spontaneously resolved also. Lack of follow up response may have changed my mind about quality of work if problem persisted....but it did not....so all's well that ends well.

Our garage door wasn’t opening with the remote control, so they repaired the rail and the light fixture in the garage door opener. I wasn’t here when the work took place.

I came home from work and my garage door would not open, It would not even open manually. My son in law looked at it and said the spring broke so I would need to call a garage repair man and to also have the other spring replaced because it would probably break soon. I called the office and she said he was on appointments and would have to come over the next day. He called my cell phone about an hour or 2 later and said he was available right then if I preferred. Of course I did because I didn't want my car sitting outside another night. He came immediately and looked at the door and said I needed a new spring, showed me where it broke, he also said I should probably replace the other one as they were installed at the same time. He replace them right away and cleaned up any debris He was very courteous and reasonable. I definitely would call him again!

Job well done, and quickly done. No problems what so ever and its been one year. Very good doors.

They showed up on time. They gave me an estimate of the work. After they got started it was clear that more work needed to be done. They did the work, cleaned up, and when all was done the work cost less than the estimate. They came across as very knowledgeable and honest. They also gave me valuable maintenance advice, and advice on what will be needed in the future. I was impressed with the company.

Garage door broke a pulley cable (torsion spring type). Called on Sunday, left a message. Had an option to have emergency service, elected not to page. Person called on Monday. Wife was originally quoted $160, but might have been for replacement of actual springs, not a cable. When person arrived, he was friendly and punctual. Explained the problem, they fixed the broken cable, and also replaced the other cable. Used a much thicker and better quality cable than original. Also replaced a rusted guide roller wheel that was no longer working. Actual work was much less than estimate -- explained that the secretary probably got the wrong repairs in the estimate -- a nice surprise :)

They did a wonderful job. They showed up on time, and not only fixed the broken garage door but also adjusted the other door. They were there less than an hour, and the price was quite reasonable, since they had to install a brace on the top of the door for more support. I would recommend them.

THEY WERE HERE ON TIME AND THEY DIDN'T HAVE ANY PROBLEMS GETTING EVERYTHING PUT IN AND WORKING. THEY TESTED THE DOOR SEVERAL TIMES TO MAKE SURE IT WAS WORKING PROPERLY AND THERE WEREN'T ANY CATCHES THAT COULD CAUSE ANY PROBLEMS.

THEY ARE ANOTHER COMPANY THAT GETS A GREAT RECOMMENDATION. I HAVE DONE BUSINESS WITH THEM FOR MANY YEARS, AND I WILL CERTAINLY CONTINUE TO DO SO. THE WORKERS ARE GREAT.