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Approved Pro
Approved Pro

Impact Industries, Inc.

Hot Tub or Spa Repair or Service, Swimming Pool Heaters Repair or Service,

About us

With over 25 years of experience serving the Valparaiso area Impact Industries Inc is your solution for all your Heating and Cooling needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Our mission is to provide a high quality service to all of our clients with honesty, integrity and trust.

Business highlights

31 years of experience

Services we offer

Electric Furnace: Repair, Gas Furnace: Repair , Hot Tub or Spa - Repair or Service , In Ground Swimming Pool or Accessories - Repair or Service

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.415 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
47%
4
7%
3
0%
2
0%
1
7%

Filter reviews by service

Showing 1-15 of 15 reviews
Mary C.
Jul 2025
1.0
Hot Tub or Spa Repair or Service
$3,800
Purchased a used spa in Nov 2024, it is now July 2025 and it is sitting in pieces in my back yard STILL not set up or hooked up to electric as promised. Mismatched cover (no lift as promised) & old damaged mismatched skirt. Stan promises to be out ?next day? or ?this week? No calls & no show! I?m DONE I just want my money back and him to remove this monstrosity from my yard. VERY POOR SERVICE AND NOTHING BUT LIES AT EVERY TURN. Do NOT recommend!!!

Lynn C.
Feb 2020
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Stan did a great job. I would definitely hire him again!

Judith T.
Jul 2017
5.0
Yes, I recommend this pro
Stan found my problem and was able to get my filter running. Even tho he was unable to fix the problem ( an underground pipe that seems to be clogged). He was able to refer me to someone that could help me. He cleaned and checked my filter and pump to make sure everything was running well..

Charles G.
Jul 2016
4.0
Swimming Pool Heaters Repair or Service
Yes, I recommend this pro
Everything went well except that Stan did not call to let me know he was not going to get to my house for well over an hour later than expected.

Kathy D.
Mar 2016
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
I would surely use him again!!

Stephen L.
Sep 2015
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
My second time with this company very informative about spa repairs it is hard to find someone who knows what they are doing quick service

Larry D.
Aug 2015
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Excellent work

Charity G.
Dec 2012
N/A
Yes, I recommend this pro
fast professional service

Ron H.
Feb 2011
N/A
Yes, I recommend this pro
polite,professional and fast. stan not only fixed my problem, but educated me as well..highly recommend this contractor.

Michael T.
May 2010
5.0
Yes, I recommend this pro
Stan and Steve were above and beyong what we expected. They were professional and helpful in all phases of the project. We have the utmost respect and admiration for their work and have recommended them to everyone we know, who may have electrical work in the future. Any future electrical projects we will be calling Stan immediately.

Camille A.
Apr 2010
5.0
Yes, I recommend this pro
EFFICIENT, KNOWLEDGEABLE, FRIENDLY, PROMPT

George W.
Apr 2006
N/A
Yes, I recommend this pro
Stan Shepard was all about satisfying the customer & making sure that he did everything possible to rectify the problem! Customer satisfaction combined w/ his excellant people skills set him above the average! In summery, I couldn't have asked to find a better man for the job! Sincerely; Deborah A. Belleville

Bridgett M.
Mar 2006
N/A

Scott F.
Mar 2006
N/A

Jonathon G.
Feb 2006
N/A
Excellent job, very professional, I would recommend Stan Shepard to all my friends in need of his expertise.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Impact Industries, Inc. is currently rated 4.4 overall out of 5.

Impact Industries, Inc. accepts the following forms of payment: CreditCard

Yes, Impact Industries, Inc. offers free project estimates.

No, Impact Industries, Inc. does not offer eco-friendly accreditations.

No, Impact Industries, Inc. does not offer a senior discount.

No, Impact Industries, Inc. does not offer emergency services.

No, Impact Industries, Inc. does not offer warranties.