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Glass Doctor of Northwest Indiana
Doors (Interior) - Install or Replace, Window Glass - Install or Replace, Mirrors - Install or Replace,
About us
Locally owned & operated. We fix your panes!
Business highlights
Emergency services offered
24 years of experience
Services we offer
Insulated windows, mirrors, office glass, patio doors, replacement energy efficient windows & auto glass., shower and tub enclosures, table tops
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.027 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 27 reviews
Jackie T.
Mar 2017
This is one of the most outstanding companies we have had the pleasure of working with. Seriously professional but also friendly and fun. This time they did our upstairs windows, four casement windows for a total of eight panes. They were in and out in a few hours and now we can see our nice view through our bedroom window! Replacing the panes instead of the entire window saved us a ton of money. As long as your frames are in decent shape, this is the way to go and we feel this is the company to call to have the work done right.
Jackie T.
Feb 2017
This is a great company with nice owners and qualified workers. Eric, Kevin and Jane were especially helpful to us during this process. Can hardly wait until we can get the rest of these windows fixed!
Christine W.
Oct 2016
Very well - they gave me different options - they install at house, we bring in and they repair or we repair with their glass.
Richard B.
Feb 2016
unknown
David V.
Feb 2016
unknown
Shari C.
Jan 2016
unknown
Dawn A.
Dec 2015
unknown
Sheila C.
Oct 2015
unknown
Joel S.
Sep 2015
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John L.
Aug 2015
They were on time, they fixed the problem and they left absolutely no mess.
Response from Glass Doctor of Northwest Indiana
"Thank you very for choosing us and for the positive feedback."
Mike F.
Jul 2015
unknown
Response from Glass Doctor of Northwest Indiana
"Thank you for choosing us to be your glass specialists. We appreciate the opportunity to be of service. Thank you for the positive review."
Bernard R.
Jun 2015
they came into our home and covered their shoes. Made repairs to a fifty year old shower enclosure and installed the new door. It took four hours but it was a very professional job and it looks great. They were very easy to deal with and appreciated the business.
Response from Glass Doctor of Northwest Indiana
"Thank you very much for the positive feedback and for the opportunity to be of service. We always do the very best we can for our customers so we never have any regrets. Thank you!"
Shari C.
Apr 2015
Super nice and professional staff. Quick service and excellent price! Got an estimate at a hardware store and they beat the price quite significantly & time frame was a lot quicker also. Hardware store told us it would be better to buy a new window!! So happy that Glass Doctor could fix it. Will go to them for all future glass needs.
Response from Glass Doctor of Northwest Indiana
"Thank you very much for your business and for this great review. Although no one is pleased when glass is broken, we do our best to make the repair process as painless as possible. We truly appreciate that you chose Glass Doctor."
Rosemary D.
Feb 2015
We called them on Friday morning with our request for 2 glass panels for cabinet doors. We were told they could cut the panes while we wait, that day. I took the door frames to them but they said they were booked up for the day and didn't know who would have said they would cut the glass panels immediately. I left the frames for them for measurements, and they said it should be by 1PM that day. I hung around the area for 2 ½ hours then went back. The glass was not done and no promise of getting done that day. I went home (40 minute drive). An hour later, they called and said the panes were done. So I drove back to get them. On final payment, they said because of the mis-communications and delay, they would give me a 33% discount. OK! I think they were just under a lot of business pressure. They do a great job and are very reasonable. The circumstances and costing me a half day wasted was not pleasing.
Response from Glass Doctor of Northwest Indiana
"We apologize again for the delay. Most of the time we are able to take care of short-notice drop-in service right away, but sometimes we fall short, as we did in this case. Thank you for the review and I hope that you will give us another opportunity in the future."
Teresa R.
Dec 2014
unknown
Response from Glass Doctor of Northwest Indiana
"Thank you for the opportunity to be of service, and thank you for the review. We are delighted and appreciate the time you took to give us feedback."
William S.
Nov 2014
We had to wait for custom parts, but they came right out! I thought they gave me a fair price.
Russell R.
Oct 2014
All good.
Tyra M.
Oct 2014
Outstanding service. Mirrors were ready to be picked up the very next day. They even removed the broken mirrors from my car and disposed of them for me. Would recommend this company to everyone.
Carmen A.
Jun 2014
I only use them.
Deborah G.
Nov 2013
The price is reasonable. It was a good experience. There wasn't anything bad about it. They're nice and professional.
Cynthia R.
Oct 2013
Our Andersen bow window had two panes that had become foggy from not holding their seals anymore. Ron from Glass Doctor came out and gave us an estimate of approximately $600 for the two panes. He said that eventually the other two panes would probably lose their seals and in fact I had noticed a slight difference in them already when I washed them. He gave us an estimate of $900 if they did all four panes at one time. We were very happy with the estimate since it would've cost us upwards of $5000 to replace the whole window! The crew came out this morning and were very professional. They did a great job! The window looks brand new!! There is also a 10 year warranty! We couldn't be happier!!
Response from Glass Doctor of Northwest Indiana
"[Member name removed], we were truly delighted that you chose Glass Doctor to restore your windows. Your Glass Specialists, Jeff and Dustin were very glad to perform the service for you. Many people do not know that it is possible to replace just the glass when the window is otherwise in great shape. And, as you noted, for much less than they might think. I truly enjoyed meeting you and I hope that you enjoy the view for many years to come. Thank you for such a warm review. Ron"
Jim S.
May 2013
They have done a very nice job. We went down there and they submitted the claim to insurance. From walking in through the front door submitting the claim, having the claim done we paid zero money and we were in and out in about 40 to 45 minutes. I was very happy with them.
Response from Glass Doctor of Northwest Indiana
"[member name removed], we appreciate the positive review. Windshield repair is a specialty of ours. We repair around 1000 windshields each year so we're pretty good at it! A good windshield repair not only saves you money, but it is also better for our environment. That's 1000 windshields that didn't go into the landfill. Thank you for your business, and thank you for telling others about your experience with us. Ron and Jane"
Wiliam V.
Oct 2012
This window was a special order, and they installed within the timeline initially quoted. While installing they noticed a minor flaw with the new glass and replaced it at no additional charge. I would use use them again.
Lisa J.
Jul 2012
The technician called the night before and said that he would be here first thing in the morning. He arrived as stated. He went over the windshield work with me. He noticed a chip on the body near the windshield which he put a little paint on for me. He also moved the vehicle id number so that it is easier to read. He was professional, courteous and did a wonderful job. He even was courteous of my dog as she barked the entire time he was here.
Linda H.
Jun 2012
I took the car to their shop in Valparaiso where they treated me well and were extremely efficient and courteous. Work was performed at the time agreed for the appointment.
Licensing
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FAQ
Glass Doctor of Northwest Indiana is currently rated 5.0 overall out of 5.
Glass Doctor of Northwest Indiana accepts the following forms of payment: CreditCard
Yes, Glass Doctor of Northwest Indiana offers free project estimates.
No, Glass Doctor of Northwest Indiana does not offer eco-friendly accreditations.
No, Glass Doctor of Northwest Indiana does not offer a senior discount.
Yes, Glass Doctor of Northwest Indiana offers emergency services.
No, Glass Doctor of Northwest Indiana does not offer warranties.