PAITSON BROTHERS HEATING & AC
About us
Established in Terre Haute Indiana in 1922, Paitson Bros. Heating & Air Conditioning has been serving the Wabash Valley for 90 years. Coming into our fourth generation now and achieving Premier Dealer status with LENNOX means you can trust us with all of your home or business comfort needs.
Business highlights
Services we offer
We sell, air conditioners, air filtration, air purification, gas furnaces, heat pumps, home standby emergency power generators, humidity control and solar, install and service residential HVAC equipment and systems including: electric heating systems, package rooftop units
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 7% | ||
| 0% | ||
| 0% |
We received a call a couple of days later from Ed, the Installation Manager. He asked if we still had AC. We told him that we had some. He stated that he had other folks that did not have any and asked if it was okay if he took care of them first. We agree that would be fine since there were folks worse off than us. On Saturday night, July 28th, Ed calls our house at 8:50pm and asks if they can install our system on Monday morning. Obviously, we said that would be fine. Asked when they would be here and hung up the phone. On Monday morning at 9am sharp, Ed and Daniel showed up with everything they needed to get our new system installed. They were extremely professional and cleaned up after themselves! They took the time to answer all of my stupid questions. They made certain that I was happy with what was being done and the way they were doing it. Once they were finished for the day, they took the time to explain everything about the system to me, showed me where all of the Operating Manuals were located, and asked me again if I had any questions. I cannot express to you in words how professional and personable these guys were!
Since they had to fit a new system into our existing system, there was some sheet metal work that needed to be constructed at their shop. They asked if it was okay if they came back in the morning. Again, I asked what time. The next morning they show up, right on time and completed the work in about an hour. Again, both Ed and Daniel were extremely professional and took great pride in their work!
I would certainly recommend Paitson Brothers to you if you are looking to have a new AC unit or furnace installed!
"Our records indicate that this customer had an Elite Series Lennox air conditioning system purchased and installed by Paitson Bros. on July 13, 2000 for $2,857 plus tax. However, our records also indicate that she did not renew her service contract on that air conditioner past the first year (first year free with all new equipment purchases). She had us out one other time to do a standard service on that unit on July 30, 2007. With annual preventive maintenance (which the manufacturer recommends), the average life-span of an air conditioner is 15-18 years. With little or no service, we expect that service life to be significantly reduced. Customer was quoted $4,513 plus tax (about a 4% yearly increase in cost over previous system) to replace her system with another Lennox Elite Series unit (at her request). Other less expensive models were available, including Lennox Merit Series and our Aire Flo economy line."
"Thank You! We invite you to become one of our Raving Fans. You can access the information regarding our Raving Fans program at http://paitson.com/Raving-Fans-Referral-Program.html"
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.