Underly Tree Service

Tom came out to give me a quote within two days. Explained what and how they would perform the work. Called him three weeks later and scheduled the work. He told me they would be out in a week. Called on the Sunday before to come out and review the job. Next day they showed right a nine as he said and we're done by three. I am very happy with his follow up and the quality of the work performed.

unknown

Tom Underly came to my house and provided an estimate to remove several trees. I agreed to the price and signed his form to proceed that day. He said it would be a few weeks before he could get to the job. I was ok, at that time, and not in a rush. Three months went by and I tried to call Tom to see when work would start. My phone calls were not returned. I continued to call and finally Tom said he would be out the next Wednesday. He did not show up so I called again and he said he put it in the wrong pile and he would be out the next week. Again he did not show up or call to communicate. At this point I called another tree service who came out the next week and did the work.

unknown

Very good service. We had a limb break off a very large tree and it was on top of a car and covering our driveway. I called Underly and they were at our house within 45 minutes. Cut up the limb and removed all the wood, leaves, etc. Very pleased with thier work.

He is very responsive. You call and he is immediately out here to check what you need. What I like about him is that he is so nice and the way our tree is set, they actually have to use the neighbor's driveway and they're awesome. They checked with them first. He comes out immediately and he came out again this week after the storm to make sure the tree was safe for everybody. They were great. They come out when they say, it was done when they said. I think they were fair in pricing. I think I went more with them because I knew that they'd be neat and they'd be safe. They cleaned up really nice.

First of all, Tom's handwriting is worse than any doctor and this automatically gives him an out. He can't even read it 5 minutes later. Secondly a huge branch damaged my gutters and roof and then he won't return calls after the fact.

He charged us $140, but everyone else told us prices in between $200 to $600. I would rate him the best. He was out immediately and the price was the best. His responsiveness was immediate.

None, he would never call back or show up, put us off daily for over a week, until we had enough.

not well

Cut up the trees that had been blown down and cleaned up. Didn't do a thorough job. Was not happy with the stump grinding though...did not grind them low enough. Also damaged a fence when moving their equipment. Would not recommend them.