Reliable Roofing & Construction

Reliable Roofing Summary: With clear conscience, I can give my highest recommendation to Reliable Roofing. I searched for more than a year, interviewing at least 6 roofers, before I found one that was honest, and presented a technically accurate view of the job. That was Reliable Roofing. As a bonus, their quote was entirely reasonable for a quality installation with quality materials. First, their communications are terrific. Reliable employs a pivot person in the office who is easily reachable by phone, returns calls promptly, and can handle most anything related to scheduling and billing. With most companies, you have to leave a voice mail on the cell phone of an overworked supervisor, running around the field, who never answers your call promptly. Not at Reliable. This communications emphasis runs through the whole operation down to the working roofers. They engaged with me fully, explaining everything they were doing, and offerd suggestions and options for, me to decide, that involved both the function and appearance of the roof and gutters. No job the size of a roof ever goes off without a hitch. The question is: what is your company prepared to do about it if there is an error. The President of the company, Abraham Gordillo, was no stranger to the worksite, and appeared regularly to inspect. They work to catch and correct any mistake on the spot, and any concern I had was rapidly and professionally taken care of. Just after the roof was complete, we had 7 inches of rainfall in two days, and I inspected every inch of the inside of the roof for leaks. I found three small drips, close to each other at the base of the chimney. The roofer who I had watched spend half a day obsessively flashing around the chimney, came out the next morning, and found that the leaks came from the top of the chimney itself and were not the fault of the roofing installation. Nevertheless, he then spent the rest of the morning fixing a problem that wasn’t Reliable’s responsibility so that, in the end, I had a completely dry attic. Which, of course, they knew was the ending I needed, and saved me hiring a chimney man. Part way through the job, I decided to change out the gutters and downspouts to larger sizes. I asked the lead roofer about it, and he got right on the phone with their gutter lead, described my job, and got a terrific quote on the spot. When the gutter men completed their job, they were short one small elbow and said they would send someone out the next day with it to finish up. The next day, the lead gutter man came by with the part, surveyed the whole job, and decided that two of the downspouts would have been more attractive in a different orientation. So, although they were completely functional, he took them down (2 stories), and rebuilt them in a more attractive way. You really do want an OCD (his words) gutter man on your job, who isn’t afraid of work. The last thing I’ll mention is overall quality of materials. I know a good deal about roofing. I had measured the thickness of the metal used by the other contractors and caught them in lies. Reliable Roofing doesn’t even have coils in the lighter 29 ga. (does meet code), but starts at 26 ga., which I wanted. The same was true of the underlayment used between the new tar paper and the steel. Top quality, tough material. Here’s what you want to know: I would hire them again in a minute! And they also do general construction work , in fact, so I may have the need to. And I’ll sleep well at night doing it, because the roof is just as quiet as an asphalt shingle roof. -Neil Brunton Satisfied Customer

Happy with everything but the masonry work.

Very happy with Reliable Roofing and the work that they completed on my home. Originally, I had 3 different estimates done and decided to go with them not only because of their pricing, but also because of their persistence and ability to follow up quickly. I needed a full roof replacement right away and within 2 days, the work began. They started early every morning that they were there, and on some days, they worked well into the evening. The team had 3 layers to peel off and they still finished the job in a short amount of time. On top of that, they repaired the soffits, fascia, and installed vents on the roof. I highly recommend Abraham and their company for any and all roofing needs. They made the process so much less stressful than expected.

Very professional, respectful of property with excellent outcome. Love the roof and superb service. Would highly recommend!

An overall great experience throughout the whole process. Abraham was very helpful and emailed me a list with pros and cons of each different type of roof I requested quotes for. His guys came out here and absolutely worked their tails off! Super affordable and efficient!

The bathroom is great! The team at Reliable Roofing did a great job. They completely remodeled the entire bathroom new. They were flexible and worked with all my questions and needs.

We had a great experience with Reliable Roofing and Construction. They came in lowest over four estimates, used the highest quality products and finished ahead of schedule. We wanted a specific color shingle to harmonize with our pumpkin-colored brick home. Abraham and his crew met that challenge, made great suggestions, and the result is beautiful. They also improved the vents so that they are less obtrusive and more in keeping with the original architecture of the house. On top of that, they flip=flopped their schedule to get our roof completed before another thunderstorm came through. The crew did an outstanding job of cleanup and protection of our landscaping. We are very happy with the end result and continue to recommend Reliable Roofing and Construction to our friends.

Very good, I will use them again when the needed

I have waited over a year to add my review because I wanted to see if the roof job went well and would hold. I still had a small leak over my back porch after the roof job was done but Abraham fixed that on a second trip out. Overall, his crew did a good job and the roof has not leaked in one year. His price was fair and he held to his initial quote. I would hire his firm again,

Very fast and professional job done. I had them come out to caulk and seal some vents and our chimney.

I had a roof repair done by Reliable Roofing and Construction. My roof had a huge hole due to raccoons and the guys fixed it up real nice. They did it quickly, they're cool guys.

Been working on getting my house remodeled and I contacted Reliable Roofing to see if they would be able to siding and sure enough, they do siding also. It turned out great, they did very good, professional work. Very content with everything.

I couldn't remember if I did a review. So, we are so happy with the finished result that I am adding this one. They do a great job. The work is beautiful. Very efficient and they stay on it till it's complete. We love our add on roof. They went over and beyond to make us happy. My only complaint is the workers need to clean up after themselves. We mentioned this to Abraham and they did a better job.

Had a bedroom window leaking that I hired another company to fix. The previous company did not fix the window appropriately and refused to come back out to address the issue. Reliable Roofing came out to quote, and while Josh and Abraham were looking at window they addressed a few things (for free). They quoted me but told me to check the fixes they made first. The fixes Josh and Abraham addressed for free fixed the window. Wonderfully responsive. Magnificently professional. Fantastic company.

They did a fantastic job; very clean. Fantastic work ethic. Recommended to friends.

They got themselves into a bit of pickle with double scheduling (only finished installing my roof at midnight), but other than that, they were very courteous, responsive and seemed to know what they were doing. The flat roof was installed in August 2016 and has held up with no problems so far.

It went really well, they always showed up on time and they were very professional. I would highly recommend them to anyone. My bathroom looks great now!

Josh returned phone quickly and came by to give estimate. Within a couple days old roof came off and new roof installed. The crew did a great job and finished quickly. Would recommend to everyone A+++++

This was their first project using a totally new material and they made sure they had the support they needed to insure the project went well and the installation was done correctly. It was not without a few hiccups along the way, as can be expected, but the way they handled any issues that came up was exemplary! I would have no hesitation calling them in the future for other remodelling needs as well and I highly recommend them. The owner is very honest and hardworking and he has some really great people on his crew who work hard, know what they are doing and are very easy to get along with. Here's a video of our property; [*** Link removed ***]

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The first contact was priceless. The estimate addressed exactly what was wrong and nothing more. Services were offered beyond the repair, but no pressure was applied. Further, the work was done exactly as contracted, including some extra fixing that showed up during the repair, but included for no cost. What an ethical, superb company. I was impressed!

Roof is good. Pleasure to work with Josh. If I had it to do over, I may research ceiling patchwork further.

overall good. however while the workers were unloading the shingles on my roof they caused the globe of a hanging lamp in my kitchen to fall and break. I am still waiting for the replacement they promised me. Roof itself was done quickly and efficiently and the workers were competent and very respectful of my property.

Initially, I thought we just needed a repair on the roof because of a water spot which suddenly appeared in the dining area. However, when Abraham came out to look, it was determined that there was storm damage to the roof and he suggested I contact the insurance agency. The insurance adjuster came out the next day and Abraham juggled his schedule to accommodate coming out to meet with him. It was determined a new roof was in order and I can't say enough good things about how this whole process went with Reliable Roofing. Communication was great, the job was scheduled and completed quickly, the crew was hardworking and cleaned up wonderfully. Very easy to work with, respectful, best customer service and most beautiful roof!

The workers were very respectful, friendly and helpful. They all did a fantastic job. Very professional. Everyone that comes over just loves it. As we do. I would recommend them ,which I already have. The owner is awesome to work with. Ask for Abraham, he made sure we were happy every step of the way. I was very unhappy with other contractors, they left a bad taste with us. So happy we found Reliable Roofing.