We did not have a good experience with Lawn Medic. We received a mailer that outlined a lawn treatment plan of 6 applications. We have only just learned (after prepaying) that the applications only include one application of fertilizer (along with weed and insect control ongoing to get to the total of “6” applications). I found them to be highly deceptive in their promotional materials and are quite disappointed in both how our lawn looks and the owners response to our query and request for refund.
Description of Work: Annual fertilizer program
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$260
Response from LAWN MEDIC
The owner had explained the type of fertilizer that we use is a slow release, called One App, which is for the benefit of the lawn. This is the same program that he received in 2022 and there hadn't been any complaints at that time. There will be no further refund other than the amount unused from the original prepayment since applicatons had been applied as our program outlines. Also, it was failed to be mentioned that the owner is having the technician go out and apply more fertilizer at no additional charge and also will be receiving a free core aeration this fall. Feel free to contact us with any questions or concerns.
Patrick R.
06/2023
1.0
lawn treatment
+ -1 more
Still considerable weeds after 2 years of treatments. Did no pay in advance as previously, but owner assumed he still had my business and came and treated my yard anyways. Now he is trying to collect on his unrequested and unwanted “service”. After I told him I didnt want service anymore he called and harassed my wife. Stay clear of this idiot.
Description of Work: Weed control
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$600
Eric R.
05/2014
5.0
lawn treatment
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Damion S.
04/2014
4.0
lawn service
+ -1 more
Lawn care service is alright. Nothing spectacular to make it shine. The problem is that they put the notes on your door before they fertilize, instead of after. This means they aren't inspecting the lawn for problems, which is half the job in my estimation. Drop the note, drop the fertilizer and go. Spoke with service reps and office personnel in order to solve problems on lawn and get them to address looking at the lawn, but the company didn't listen. Stuck with them for probably ten years, but no improvements. Two different homes, two different drivers, same problem.
Description of Work: Lawn fertilization.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$410
Kristi S.
11/2013
5.0
lawn service, lawn treatment
+ 0 more
They were very good, very timely and provided personal service. They rehabilitated our lawn in just 1 summer. We will be sticking with them.
Description of Work: We bought a house that was a foreclosure and the yard was completely destroyed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chad D.
07/2013
5.0
lawn treatment, lawn service
+ 0 more
Went very well. There early in the morning and answered questions my girlfriend had. Am seeing some change in her lawn after just two services. They give a detailed description of what treatment they provided and give tips on how to take full advantage of what they did.
Description of Work: Phase 3 of their lawn care service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
David K.
04/2013
5.0
lawn treatment
+ -1 more
All it took was a call. They came and gave me a quote based on what we needed.
Description of Work: Can't believe the improvement in our lawn after just one year with Lawn Medic. All the dandelions are gone and our lawn has gone from mostly weeds to lush and green. Well worth the price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Paul S.
02/2013
3.0
lawn treatment
+ -1 more
See above
Description of Work: We have used Lawn Medic for several years. On two separate occasions they killed some of our flowers. On one occasion they did send us the money to replace the flowers. This of course did not take care of all the work involved. The owner laughed and said that this showed his operator was just too consentience. The problem is that the operator rides a motorized spreader everywhere and never spreads weed killers by hand (or push spreader) to limit area being treated. The correction,on their part, was just not to cover the lawn that is near flowers. I even suggested that they leave a small amount of material so I could hand spread thoes areas close to flowers. They refused. Problem #2 deals with the charges. They quoted one fee then they add charges for delivery or trip charge. This was about a 20.00 upcharge. Our total charge was 64.31. Of course they offer all sorts of different services all of which I believe are high priced. Our property is approx. 100x175 plus a 20 ft easement. They quoted 112.00 for grub treatment. I bought grub killer for this amount of lawn (retail) for 30.00 .Problem #3 I repeatedly requested to be called ahead of the application so I could either cancel it or have the opportunity to prepare the lawn for the application. They did not always call ahead and when they did would not change the schedule so it was of no benefit to me. For these reasons I plan to try a new service this year.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$240
David K.
07/2012
5.0
lawn treatment
+ -1 more
The guy who does my lawn care is very knowledgeable. When he looks at the lawn, he could name all the different weeds that I have, the problems and which things would work against it. He is very honest as what they could accomplished. The service was immediate. He takes care and cleans up everything. He is very courteous and professional. Overall, the service is excellent.
Description of Work: I use Lawn Medic services for insecticide, weed control and fertilization for my lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Catherine W.
07/2012
5.0
lawn service
+ -1 more
They have competitive pricing and always come when they say they will. They are reliable. They do a good job and my yard look wonderful thanks to this company.
Description of Work: They do regular lawn maintainence including fertilizing and weed control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37
Char M.
07/2012
5.0
lawn service
+ -1 more
I like Lawn Medic. They are very good.
Description of Work: We have a service contract with Lawn Medic. They come out five times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe A.
04/2012
5.0
lawn treatment
+ -1 more
I used them a couple of years ago but I haven't used them since because things started getting too expensive and now I do it myself. They were reasonable. They did good work and were here on schedule. The price was decent, it just got to where I couldn't afford it anymore. I was very pleased with their work. Responsiveness and punctuality was the only place I would give them a lower grade. I had a couple of times where they wouldn't return my calls and the last year that I had them I was having a problem and they didn't get back with me. I used them for 5 years and they are really hard to communicate with. When they did return my call it felt it was out of line in the time frame of returning a call.
Description of Work: They came out 4 times a year for fertilization of my lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$125
Pat M.
03/2012
5.0
lawn service, lawn treatment
+ 0 more
They do very good work and are very consistent.
Description of Work: General lawn work and fertilization.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Contact information
3225 Sugar Maple Business Ct, South Bend, IN 46628
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Fertilization & Treatment,
Lawn and Yard Work
FAQ
LAWN MEDIC is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 4:00 PM
Tuesday: 8:30 AM - 4:00 PM
Wednesday: 8:30 AM - 4:00 PM
Thursday: 8:30 AM - 4:00 PM
Friday: 8:30 AM - 4:00 PM
Saturday: Closed
LAWN MEDIC accepts the following forms of payment: Check,MasterCard,Visa
Yes, LAWN MEDIC offers free project estimates.
No, LAWN MEDIC does not offer eco-friendly accreditations.
No, LAWN MEDIC does not offer a senior discount.
No, LAWN MEDIC does not offer emergency services.
No, LAWN MEDIC does not offer warranties.
LAWN MEDIC offers the following services: fertilizer, weed control, crabgrass control, core aeration, insecticide, perimeter pest control, grub control
mowing, spring clean-up, leaf clean-up, tree & shrubs care, landscape installation
Contact information
3225 Sugar Maple Business Ct, South Bend, IN 46628