Hardwood Flooring Products

The quality of the floor refinishing was acceptable. A hole in the floor that had to be repaired did not turn out well. The carpet removal was not great--there was a large amount of heavy debris left in the house, as well as remnants of carpet and hundreds of staples left in some areas. Some vent hole covers needed to be ordered after fact, and I had to call the company many, many times to get them to follow through with the order and delivery of the covers. The main issue was that the shoe molding was never provided or installed, although this was paid for. I requested a refund for the shoe molding by email and USPS certified mail from the owner. The owner provided a partial refund, claiming additional expenses that were never discussed or part of the contract. In short, this company was a headache to deal with, and I truly regret hiring them. The previous negative review by another Angie's List user rings very true.