FLOOR STORE OF SOUTH BEND

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Owner helped us select flooring. Patient, knowledgeable, helpful. Installation team went out of their way to accommodate request to avoid seam in high-traffic doorway; I wo have believed them if they'd told me this wasn't possible, and I appreciate their work. I'd recommend this business to anyone.

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Called about having a new floor added and a current floor refinished.  They told me the best way to do it was not a service they provided instead of trying to sell me something just to get the business.  Very honest and straightforward.

Experience was excellent. In store we were shown carpet samples but also allowed to browse on our own. Once we had a carpet the salesman went over all of carpet features with us, and showed us similar carpets. Once we selected he gave us the sample board to take home to make sure we were certain. A measurement appointment was set-up. The appointment was kept exactly on time. The measurement was performed quickly and professionally.

The carpet installers arrived exactly on time and did a thorough and professional installation. Even to the point of vaccuming the new carpet so that any of the stray fibers did not track to the rest of the house.

We've used the Floor Store several times. They will take the time to answer all your questions and help you make an informed decision. All products were purchased from them. We did have one item that we were not satisfied with and the owner - Steve came out and made sure it was corrected.

They are a great company and I highly recommend them.

From the time we first contacted the and quot;Floor Storeand quot; to the completed installation, everything went as planned. The dates that were given were exactly on time as far as oak flooring arrival to the day of installation and completion. We had worked with the and quot;Floor Storeand quot; 10-12 year previously in another home and were awary of his great service and products. When the need arose to install this oak flooring we went back to the company we trusted, and as usual we were very satisfied with the results.