Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

THE CLEANING QUEEN

House Cleaning

About us

OWNER OPERATED. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SERVICE CHARGES.

Business highlights

18 years of trusted experience

Services we offer

RESIDENTIAL & COMMERCIAL CLEANING INCLUDING DUSTING, BLINDS, BASEBOARDS & CEILING FANS.

Services we don't offer

WINDOWS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.3
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

Keri T.
07/2009
5.0
house cleaning
  + -1 more
She does a great job. We have used other cleaning services in the past and I have to say that we love her professional and personal attention to all of the aspects of our home. She is extreamly respectful and does a great job of working around what ever may be going on. We highly recommend her.
Description of Work: Ms. Stepp does a complete cleaning of our home every two weeks. This includes the main level and all bathrooms. She does a great job of cleaning all of the base boards, blinds, hardwoods, etc...and manages to remove all of the cat hair, even from the cats favorite resting spots. When she's done you wouldn't know we have a cat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

LESA W.
04/2009
5.0
house cleaning
  + -1 more
The owner is the person who performed the job for us. I cannot begin to say what a great experience it was! Ms Stepp is a very courteous, and thorough person. I have never had a cleaner house and she was tremendously nice to all members of my family...dogs included! :) I had specific products that I requested for our home and that wasn't a problem at all! Absolutely positive experience and will definitely recommend her to my friends.
Description of Work: I requested a detailed whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

BRIAN M.
04/2009
2.0
house cleaning
  + -1 more
Beware consumer....Ms. Stepp is very deceiving and in my personal opinion, a very un-professional young lady. Her attitude towards me at the end when I confronted her about being overcharged was totally inappropriate and disrespectful towards me. I agreed to $30 an hour, and not $60 an hour. Beware all, don?t get caught like a deer in a headlight when she tries?s to spring new price on you at the end! Stand your ground. It will ruin your whole day if you pay it. NOTE: You?ve been warned don?t be the fool!
Description of Work: Ms. Stepp and her helper did all of the normal housekeeping duties, ie. dusting, mopping, bathrooms, baseboards, blinds, kitchens. I did ask them to do some extra things like to use the vacuum extensions to clean 6 drapery panels and one valence above my kitchen window.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$360

Response from THE CLEANING QUEEN
When I gave the estimate, I explained that the price of the first time clean would be more, due to the amount of work and time spent. I also explained that the price would decrease after two to three cleans. I gave a price of $30 per hour. I explained that the first time clean would take much longer working alone, so I would clean alongside my employee for an additional $30 per hour. Because I was hired for a thorough clean of the main level and upstairs, my employee and I spent six hours cleaning the main level on our first visit. The member paid $360 and scheduled for us to come back five days later in order to complete the thorough clean of the upstairs. After the second visit, upon completing the upstairs, the member confronted me with a misunderstanding of the price. I wanted to make the situation right, but wondered why the member did not mention anything about the price, five days prior, when she paid the $360. I asked the member several times what I could do to fix the problem. The member's continuous response was, "I don't think you know who I am." I then decided to give her the second clean for free ($150) and terminate the service agreement.

Jennifer R.
11/2008
5.0
house cleaning
  + -1 more
Renae came the first visit and was at my home from 10 AM until 6:00 PM. She cleaned everything extremely well. She does not charge extra for blind cleaning or door windows. She comes in a room and cleans from top to bottom. I have never had a cleaning company this good and this thorough. She comes in and gets right to work. And she doesn't mind my crazy Golden Retriever (very important!).
Description of Work: Services performed were to clean the main level of my home, dusting, sweeping, cleaning surfaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Rita B.
10/2008
5.0
house cleaning
  + -1 more
I will continue to use the Cleaning Queen and know you will be happy if you do as well!
Description of Work: The Cleaning Queen has been coming to my home every two weeks and does a fantastic job! We have two pets that shed like crazy and she manages to get rid of every bit of pet hair each time. Everything is always spotless including baseboards and chair rails and that is every visit which is something I haven't gotten with other cleaners in the past. My neighbors always comment how clean my house is. She's always punctual, dependable, friendly and trustworthy. You will be as pleased I as I am with The Cleaning Queen!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

LESA W.
07/2008
5.0
house cleaning
  + -1 more
I am very picky when it comes to how my home is cleaned, so I was apprehensive about hiring another cleaning service. I met the owner and was very impressed with the level of professionalism, her suggestions and the attention to details. So, I hired her on the spot! She came out a couple of weeks later and I was absolutely thrilled with the job she did. Not only was my house spotless, it smelled wonderful! I will continue to use The Cleaning Queen and highly recommend her services!
Description of Work: The Cleaning Queen cleaned our four bedroom, two and a half bath home. Which included: vacuuming, dusting, blind cleaning, baseboards and general cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    606 south ohio, Sheridan, IN 46069


    Service hours

    Monday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM

    Licensing

    Bonded
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    THE CLEANING QUEEN is currently rated 4.5 overall out of 5.

    Monday: 8:30 AM - 6:00 PM

    Thursday: 8:30 AM - 6:00 PM

    Friday: 8:30 AM - 6:00 PM

    THE CLEANING QUEEN accepts the following forms of payment: Check
    Yes, THE CLEANING QUEEN offers free project estimates.
    No, THE CLEANING QUEEN does not offer eco-friendly accreditations.
    No, THE CLEANING QUEEN does not offer a senior discount.
    No, THE CLEANING QUEEN does not offer emergency services.
    Yes, THE CLEANING QUEEN offers warranties.
    THE CLEANING QUEEN offers the following services: RESIDENTIAL & COMMERCIAL CLEANING INCLUDING DUSTING, BLINDS, BASEBOARDS & CEILING FANS.
    WINDOWS.

    Contact information

    606 south ohio, Sheridan, IN 46069


    Service hours

    Monday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM