RTS CONSTRUCTION
About us
RTS Construction is a full service construction company. Family owned and opporated for 15 years. We take pride in every job we complete. Our business has been built on the referals from satisfied customers through the years. We are always quality oriented. Helping to provide our clients with what they need, as well as what they want, at a price they can afford is our specialty. We offer a 10% discount to our clients who mention this ad.
Business highlights
Services we offer
CUSTOM MURALS HANDYMAN SERVICES, INTERIOR & EXTERIOR, PAINTING & DRYWALL, RESIDENTIAL & COMMERCIAL
Amenities
Emergency Services
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 14% | ||
| 4% | ||
| 0% | ||
| 4% |
When he looked in the front door coat closet where he was supposed to repair some drywall, he noticed that there was mold behind the closet walls. He pulled out 2 walls and the ceiling and told us that we needed to spray against mold. He said that he would come back after the mold was gone and replace the drywall for $ 100.00.
We then sprayed the walls inside the closet with bleech and also called a professional company to spray.
When the mold was gone I called him for an appointment and was told he would come to replace the drywall on Sunday at 10 am.
Sunday, 10:45 am I hadn't heard from him, so I called. He answered and told me he was a little late because he had just purchased the drywall and nails and was now on his way to my house.
Finally, at 3:34 pm I called again but he didnt pick up the phone.
I called Monday morning and when he ansered his phone I said my name. He didn't say anything and hung up.
I called again immediately and got his answering service.I left a message for him where I let him know that he could have just told me if he didn't want to do the job. It was just mean to tell me he was on his way and never show up.
I let him know that I would let Angie's List know about this incident so people know what to expect when hiring him.
The tarp they had was in the back of a pickup and wet from rain, so they couldn't use it on my carpet. I had to supply sheets to cover the carpet and prevent the drywall debris from getting all over it.
I thought they did a good job with the repair until a day after they left, when I noticed that some of the area had the drywall paper backing peel up. This is very disappointing, as I must now get some drywall mud to repair it. Their technique of using a wet rag to smooth out the surface, instead of sanding it when dry, is the cause. Though this cuts down on the dust and saved them some time, they got the rag too wet and this caused the paper to peel.
"Dear Homeowner, I am sorry to hear that the tape had bubbled in your repair. This is a common issue when using quick set mud. With the time provided with the big deal using quick set is the only way to complete the jobs. We would have been happy to come and repair the spot had you made us aware of the issue."
Had some trouble getting the appointment scheduled but once we found a mutual time slot, work was done well and efficiently.
"Hi (member name removed), Thank you for the review, and your understanding about scheduling. It was a pleasure working with you and I hope you will call us for any future needs. Thanks again."
"Hi (removed member name), Thank you for the review. It was a pleasure meeting you and I hope you will contact us for any future issues. Thank you."
"Hi [member name removed], Thank you for your review. It was a pleasure meeting you, and we were happy to repair the damage to your walls when the chair rail was removed. I hope you will contact us for any future issues. Thanks again."
The only issue I had was that the dryer had to be moved in the laundry room to allow the workers access to the wall that needed to be repaired. When they pushed the dryer back in place after the work was done they did not reconnect the dryer vent and the aluminum hose was crushed behind the dryer and had to be replaced.
Licensing
State Contractor License Requirements
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