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PEOPLE'S HEATING & COOLING

3.5(
2
)

Heating and Air Conditioning, Air Duct Cleaning

About us

We are a full service HVAC company. We offer 24 hour service and all of our Tech's are NATE certified.

Business highlights

96 years of trusted experience
Emergency Services Offered

Services we offer

Clean,repair, or replace furnaces,heat pumps and central air conditioning.

Services we don't offer

We do not do oil furnaces.

Amenities

Senior Discount

20%

Emergency Services
Yes

Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

3.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%
Rating CategoryRating out of 5
quality
4.5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.5
Write a review
Showing 1-2 of 2 reviews
Ted W.
06/2012
2.0
heating & air conditioning/hvac
  + -1 more
I think i was gouged. The capacitor is a $50 retail item I had to pay $156 for. In addition to a response and diagnose fee of $129. The tech WAS real professional, and the service call lasted about an hour. I paid over $200 per hour for the labor, and was charges for 16 oz of R-22 when the scale showed 10 oz.WAY overpriced.
Description of Work: Replaced 1 year old capacitor in AC and added 10 oz R-22 refridgerant.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$350
Response from PEOPLE'S HEATING & COOLING
Member, I'm sorry you feel our company gouged you. But let's look at the facts. 1. You called on a holiday weekend and our company was at your doorstep in less than 2 hours on day over 90 degrees. Which is a fast response. A. You told us your "regular heating company" took the holiday the weekend off. B. We work 24/7/365. So we can repair your system when it fails on 90 degree days as well as sub zero in the wintertime. 2, If your capacitor was less than a year old, then your "heating company" should have taken care of it under warranty. A. The burnt wiring was repaired in the same charge as the capacitor. 3. Most if not all heating contractors sell refrigerant by the pound, not by the ounce. A. We feel that $48.60 per pound with labor and sales tax is a reasonable price. With a maintenance agreement its $38.88 per pound. 4. Member, you were told when you called in the service tech would collect for the call when the job is completed. Not 10 days later.
Kathy C.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
The company was recommended by our realtor when we purchased our home. They did not install the heating and cooling system (it cae with the house), but have always serviced it without any issues. We purchase a service agreement each year to have the system serviced and inspected. If we do not call for an appointment, they always call us as a reminder. The price for the service agreement we think is quite reasonable. However when we had them give us an estimate on a new system, it was a bit high. Overall, we have been quite satisfied with their work.
Description of Work: We purchase a service plan to have heating and cooling serviced and inspected each year. Each season they come to clean and inspect the funrance and a/c unit. Typically in spring, they clean out the blower, check refrigerant, inspect all hoses, etc. and leave us a new filter. Each fall they clean out blower, inspect all gas lines,check burners, replace thermocoupler, make sure the system is working properly, and leave us a new filter. All work has been done thoroughly. It depends on the worker they send out as to how quickly work is copleted though. One time the repairman had to leave our house and run back into town two times to get parts & tools before he was finished.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$179
Response from PEOPLE'S HEATING & COOLING
Thank you so much for your positive feedback. If you ever have any questions or problems please do not hesitate to call us anytime. Remember with your service agreement, you have a 5 year parts and labor warranty on the parts we change.

    Contact information

    1310 JEFFERSON AVE, Shelbyville, IN 46176

    peoplesheatingcooling.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    PEOPLE'S HEATING & COOLING is currently rated 3.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    PEOPLE'S HEATING & COOLING accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, PEOPLE'S HEATING & COOLING does not offer free project estimates.
    Yes, PEOPLE'S HEATING & COOLING offers eco-friendly accreditations.
    No, PEOPLE'S HEATING & COOLING does not offer a senior discount.
    Yes, PEOPLE'S HEATING & COOLING offers emergency services.
    No, PEOPLE'S HEATING & COOLING does not offer warranties.
    PEOPLE'S HEATING & COOLING offers the following services: Clean,repair, or replace furnaces,heat pumps and central air conditioning.
    We do not do oil furnaces.

    Contact information

    1310 JEFFERSON AVE, Shelbyville, IN 46176

    peoplesheatingcooling.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed