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P&M AUTO GLASS & TRIM
Window Glass Installation or Replacement Service, Mirrors Installation and Replacement, Glass Shower Door or Enclosure Installation,
About us
2 EMPLOYEE. NO SUBS. CHARGES AN HOURLY RATE. TRAVEL CHARGES MAY APPLY. SERVICE CHARGES MAY APPLY.
Business highlights
20 years of experience
Services we offer
AUTO GLASS, INDUSTRIAL GLASS & AUTO UPHOLSTERY.
Reviews
4.79 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 0% | ||
| 0% | ||
| 11% | ||
| 0% |
Showing 1-9 of 9 reviews
Michael N.
May 2015
They were very professional and explained the procedure and estimated time to replace the winshield and cure the seal. I had to pick up the vehicle well after his business hours and I was accommodated much to my suprise. I would recommend the company to everyone and will use them again.
Lois B.
Sep 2014
unknown
Response from P&M AUTO GLASS & TRIM
"Thank you, We highly appreciate the high marks in the review. It is what we strive for."
Peggy N.
Sep 2013
While driving on I65, a stone kicked up and cracked our windshield. The folks at P and M were able to order the new glass and replace it the next day! We've used them before and will continue to go there for any other auto glass needs that come up. The staff is always helpful and friendly and knowledgeable about their business. They even replaced the wipers for free!
Response from P&M AUTO GLASS & TRIM
"Thank you very much Mrs. (member name removed), We appreciate the great review and thank you for being a great loyal customer."
Sueann B.
Mar 2013
Very Well, they had the glass out in less than a half an hour. Which was great , because we needed to do some body work - and had plenty of time to do the body work and let dry before so they could come in the next day to reinstall the glass
Jane S.
Dec 2012
Badly
Response from P&M AUTO GLASS & TRIM
"This has been a common issue with this customers particular Ford F150 and we have literally done hundreds of this type. We did not mislead, we were honest and did exactly what we said we would. They were informed on the process that would take place to be able to repair the issue.This is a correct statement from the customer for the exception that the customer was informed both that we would have to remove the glass to find out exactly how bad the framed was cracked or if it was just the seal and then determine how to proceed. In which, they dropped the truck off and we removed the glass and found the issue and then reported back to the customer. Customer was in the understanding, they were notified that indeed the back glass was cracked and needed replacement, the customer mentioned that they have found another glass company that would do the replacement cheaper and just to leave the glass out. I mentioned to the customer that we have time invested in removing the glass (not just 5 min) but an little over an hour and we would have to charge for that time. Then the customer seemed to forget what was explained to them and assumed that we work for free. After, the conversation on the phone the customer became disgruntled and said go ahead and finish the job which we did. It is always our police to inform the customer of all that needs to be done and estimate the time and cost of said job. The customer never mentioned where or whom gave them a better price and we offered to give them their old back glass back so they could visibly see the cracks but the customer declined. We apologized for the confusion that occurred."
Drew F.
Dec 2012
The service was great! I went in for an estimate and the owner explained what would happen and what the price would be. The installation took place the next day. All of the decals from the old windshield were removed and put on the new windshield. I was handed instructions to follow the next 48 hours regarding care of the windshield. It was a great experience and I would not hesitate in using them again.
Response from P&M AUTO GLASS & TRIM
"Thank you very much! We are happy that you chose us for your windshield replacement and are very delighted that you had taken the time to post a great review!"
Martin G.
Nov 2011
It went very well. I was able to make an appointment that worked for me and there were no surprises. I can barely see that I ever had a crack or chip. I will definitely use Pand M again.
Response from P&M AUTO GLASS & TRIM
"Thank you for your business and posting a great review !"
Paul P.
Jun 2009
They did a nice job. This was quick, fast and easy. They are a good shop to deal with. I would certainly hire them again if I had to.
SHARON G.
Oct 2008
They were informative and helpful, and did a good job.
Licensing
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FAQ
P&M AUTO GLASS & TRIM is currently rated 4.7 overall out of 5.
No, P&M AUTO GLASS & TRIM does not offer free project estimates.
No, P&M AUTO GLASS & TRIM does not offer eco-friendly accreditations.
No, P&M AUTO GLASS & TRIM does not offer a senior discount.
No, P&M AUTO GLASS & TRIM does not offer emergency services.
No, P&M AUTO GLASS & TRIM does not offer warranties.