MODERN HEATING & COOLING
About us
We install and service HVAC equipment. We install whole house generators. We install Aeroseal.
Business highlights
Services we offer
HEATING AND COOLING.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 14% | ||
| 0% | ||
| 14% | ||
| 0% |
Three guys showed up, and looked around. They told me that they didn't know how to fix the problem, but charged me $70 for the diagnostic fee. I was outraged that I would be charged for something that they had no idea to fix. This is supposed to be their expertise. They didn't even offer to research the issue or consult with someone else to find the answer. What outraged me even more was that I showed them where the carbon monoxide was originating from. All they did was re-state what I already told them. Terrible customer service.
."I am sorry you were not happy with our service. We have been in business since 1963 and strive for customer satisfaction. We did come out to your house, we took a look at your flue, as far as we could tell the flue was clear and we did make a suggestion that you have your hot water heater checked out by a plumber, as we did not install your water heater. We also informed you that you had a combined flue with the apartment above and when your neighbor had work done the company that did the work removed the hot water heater and furnace from the combined flue and should have informed you. We charge you 59.95 which is our diagnostic fee and we did inform you of the diagnostic fee when you made the appointment. Thank you,"
"Thank you for your review. We appreciate your business."
"Thank you very much for your review. We appreciate the business."
Licensing
State Contractor License Requirements
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