McInnis Auto Service

They were very timely in communicating charges and options for repair. It took a few days to get scheduled for service, which was more than acceptable. The work was completed on time and done well. Charges were fair. It appeared to be a very busy shop with everyone focused on being friendly and productive. I will use them again.

They always do the job. They always call my husband and let him know what needs to be done. They're really good to work with. We always go to them.

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I called McInnis after finding them here on Angies list. I called and Keith was very kind and professional and let me bring my truck in same day. They were busy but I did get a call the next day to tell me what they found. On Monday it was ready and much earlier than I expected. The repairs were done right and the issues with my truck are gone. They treat you like a customer here and have earned my future business. I am sure the cost would have been twice as much at the dealership. A+ for McInnis.

Keith at McInnis Auto is a great mechanic.  The car's "Service Engine" light came on and it needed a couple of things done to the car before it would pass the test.  Keith and the rest of the crew went above and beyond getting this car done.  Even to the point where they took it to the Clean Air testing site to get it emission tested.  Being someone who knows nothing about cars, Keith explained everything to me that needed to be done.  I thought their price was beyond fair. They had the car for over a week and when I talked to Keith, he said the car was a nightmare.  They didn't give up and kept working on it endlessly until it was fixed. 
This was my first experience with McInnis and it WILL NOT BE MY LAST.  To say the least, I FINALLY FOUND A GOOD MECHANIC AND WILL STICK WITH THEM FOR ALL MY CARS.  So, if you ever need anything fixed, whether it be minor or major, McInnis is the place to go.  Thank you Keith and crew for all you did.  I finally got the plates.  :)

They are extremely trustworthy. They’ve tons of repairs on my car and I trust them when I drop them off. They’ve done oil changes up to major repairs. You name it, they’ll tackle it! They are very easy to talk to and not over priced at all.

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We've used McInnis Auto in Schererville for several years now for all our auto needs. Anything from normal oil changes to repairing a 1989 Buick window and tune-ups. Everyone there has been very professional and always courteous. Services have always been priced fairly and finished when they stated they'd be done. In a time when there are so many auto repair businesses out for a buck with shoddy work, McInnis is a real gem. Honest, fair and courteous.....what else can you ask for?

Their price was one-third of what the competitors are charging. I like that they are very courteous, listen to what you have to say, then they thoroughly investigate the problem and came up with a solution that was correct.

First, the price was over half the amount quoted to me over the phone, which was a godsend on my budget and they told me that an expensive part of the job could be repaired and not replaced. The price was also three times cheaper than a quote from another repair service.
Being prepared to wait all morning, the job was completed in about 80 minutes. The personnel was very friendly and explained thoroughly what it did and why. I was referred to this shop and was so glad I followed up on the referral. I would surely use this service again.

Had my girlfriend drop off the car for the repair as I was working on the day we setup (five days after initial call). She told the guy at the desk that there was a problem with the windshield washer and the pump I discussed was in the back seat. The technician took the car, replaced the pump and returned the keys and stated the pump was replaced but the washer wasn't working still, only pushing small amount of fluid out on the driver side (Exactly the problem I described on my initial call). Very confused, my girlfriend paid the bill and left. She called me to let me know what happened and I called the shop to ask what happened. Guy on the phone was very abrupt and said he replaced the pump like I asked. I inquired as to any type of diagnostic check done before replacing the pump and he said we just did what you told me to do. Seeing as a diagnosis of a windshield washer pump would require a 2 second push of the button on the steering column while driving the car into the garage, I was very confused as to why this wasn't done. No apology, no reasonable explanation, and after I decided to check out the squirter hoses under the hood and found that the mechanic had not only pulled off the hose, but crushed the attachment into the valves on the hood, I ended up finding the right part and fixing it myself. I got an earful from the guy on the phone about how many customers he has and I should be reasonable about what was done, I let him know that I found him on Angie's list and was going to write a bad review. Be careful about this guy, he's very busy, and obviously cutting corners. Make sure to ask about a diagnosis before a repair, I'd be afraid if I thought my rear brakes were bad, he'd replace them on my word and not check to see what was really the issue. Never will return. Will do my best to recommend against this place to anyone I know.

They did everything they promised and more.

I would grade them A's across the board. They do very good service especially on Asian model cars. Their prices are also very good. I have gotten out of there for half of what the dealership wanted. They are very good about getting me in. McInnis does very good work, at outstanding prices. They know their stuff.

My car started running rough all of the sudden on Friday on my way to work so I turned around and took my car home. On Saturday I called McInnis and was told that while they could not get me in until Monday I could drop the car off.
On Monday they called with the diagnosis and said the car would be ready that afternoon for me.
One thing I did really like is that they did not try to push me to fix other issues I know about with the car. I told them I just needed it to run right again and they did that with no problem.

.They did a good thorough job and did not charge me anything. They are good.

I was impressed with them because they were very honest and it is hard to find a good mechanic. They were ready when I got to the shop.