Judd & Son Chimney Service, Inc.

DO NOT USE. The technicians have no knowledge or very poor knowledge on gas fireplaces. Will damage your existing fireplace and not tell you.

Excellent, hard working team made cost effective repairs to two sandstone "walls" and cement stairs

Great. Timely, professional, great value.

Upon arrival the tech "inspected" the chimney by laying down by the fireplace for about 60 and looking up into the chimney. That and a quick visual of the firebox is what Judd & Son calls a full chimney inspection. I was told that the liner was bad and I would need it redone at a cost of $4,800. I asked some additional questions and was assured the liner was bad from top to bottom. What makes this interesting is that about 10 years ago this same company rebuilt the top of the chimney. When I asked the tech about this he said they "typically" do not remove the liner which is why the entire liner is now bad. One problem with that, I recall that the clay liner was removed and was on the ground when the chimney was rebuilt. That means, unless they did poor work, the only portion of the liner that is bad would be the bottom...contradicting what I was told. I reached out to several other companies all of which told me the only you can determine the severity of a liner issue would be through a smoke test, a camera, or a combo of both. Bottom line, I am nearly certain Judd & Son gave me an estimate for repair that applies to most homes my age most of the time vs a true custom quote for the exact condition present on my home. I leave you with this, if the liner typically breaks down over time why on earth would they have no mentioned this 10 yrs ago during the rebuild? Why on earth would one rebuild a chimney around a liner this close to failure? More questions than answers here....Never again.

Very good. Sweepers kept area very clean during a dirty job.

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Very well, also went the extra mile to fix the blower fan.  Professional, prompt, friendly and will definitely call them again for any problems.

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The job went really really good.  We will definitely be calling them again for more jobs that we need to have done around our house.  If you are looking for good service and good prices then I would definitely call them.

They honored a quote they had given me a year prior.  They were very timely and very professional.  The work took one day and took place both inside and outside the home.  They did a nice job cleaning up after themselves.

 They were on time and professional. 

The person I talked to in the office was very personable and helpful.  We also got an estimate to tuckpoint  the front brick walk and the back brick porches, but will wait until next spring to do those.

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The very pleasant phone dispatcher scheduled service, and due to weather, rescheduled service.  The crew was on time, thorough, and did first class work.  They were able to match the cement perfectly with a 16 year old brick's cement.

 

Also, caulked wherever necessary.

 

I'd highly recommend this company for tuckpointing work.

Beautiful, very nice work and they cleaned up everything well.  I was not able to be there and didn't need to be.  It looks like a new chimney!  

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They arrived early and were fast and professional. They assured me that they would be able to install the cap safely even though there was ice and snow in the roof. They were polite and knowledgeable. I would use them again.