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Fix It 1st Appliance Parts and Service

About us

Fix it 1st has now become one of the top appliance service partners among several home warranty companies. Over the years Fix It 1st has become home to several skilled professionals from dispatchers, appliance repair consultants, technicians, drivers, researchers and developers. Fix It 1st is an established appliance repair service company since 2009 and has recently added heating & air conditioning services. We have partnered with American Standard, which is the 2017 #1 rated heating & cooling brand amongst consumers. Our goal is to provide the prompt, high quality design and installation services, along with outstanding customer service and value. We offer affordable service contracts to residents living in Northwest Indiana and the south suburbs of Chicago. Our nearly 10 years of experience, as one of the leading appliance repair service companies, has allowed Fix It 1st to easily transition to the heating, ventilation and air conditioning industry (HVAC). We believe in professional workmanship, quality customer service and are here to help you! Heating & air conditioning systems are regulated appliances requiring expert maintenance to properly function at the best rate of energy consumption. Let’s face it — repairing or replacing your furnace or air conditioner can be a very costly and frustrating process. Take it from our philosophy: before you throw it out...fix it first! We provide a full range of repairing and maintenance of heating and cooling systems. Fast, efficient, and always with the highest quality service, you can depend on us to fix your air conditioner or furnace. We understand that time and cost are crucial so we strive to go above and beyond our client’s expectations.

Business highlights

28 years of experience

Services we offer

Fix It 1st, on appliances to detect or perhaps prevent future breakdowns. We also repair appliances that are not working according to the design type and function. Our team of specialist not only are trained to properly diagnose an operating issue. They are also prepared to explain ways and procedures to avoid potential recalls from occurring., repairs large home appliances, such as kitchen and laundry room appliances. We offer preventative maintenance service

Accepted Payment Methods

  • CreditCard
Reviews
4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%
Showing 1-4 of 4 reviews
Michael W.
Jan 2018
1.0
$100
when the repairman came out we explain that previous retirement and replace a thermostat twice but the problem persisted. I showed him pictures of how a pizza was being burned in the oven when cooked at the correct temperature for the correct amount of time. he tested the other looked at the pictures and said that the oven cannot be repaired and they would let the warranty company know that. The warranty company called me and said the repairman told them that we did not know how to use our stove. several calls the repair company to find out why the misinformation was provided to the warranty company have gone unanswered. even calls to the repairman are not returned.
Response from Fix It 1st Appliance Parts and Service
"Hi Sir, We do apologize for all miscommunication between you, our tech and the warranty company. The tech report was given to your warranty company. They informed us that another also stated that there was no known operational failure of the oven."

Cyrena T.
Jan 2018
5.0
Yes, I recommend this pro
$185
Fridge stopped working Friday night before New Year's holiday. Home Warranty Company was useless, so I had to make calls on my own. Read reviews online and was satisfied enough to reach out for help. EXTREMELY GLAD I DID. By day 5 with no fridge and the warranty company not returning my calls, Fix it 1st was able to come to my home the following day and fixed the problem in MINUTES. Even explained how to fix it ourselves next time & advised we could order parts from them. Extremely professional, timely, punctual, NEAT (repair man wore booties to prevent snow from getting inside), informative and very pleasant to deal with- from initial call to final interaction. I've already told people at work about the company!!! Can't thank them enough!!!
Response from Fix It 1st Appliance Parts and Service
"Thanks Angie member for such a detailed review about your service experience with our company. We are pleased to know that our 5 stars reviewers are providing feedback. Thanks again!!"

Sandra Y.
Oct 2016
5.0
Yes, I recommend this pro
I used the company to repair a gasket on my Samsung refrigerator. Overall, I am pleased with the service. We had a little issue with the part delivery. No fault of Fis It First but of the parts company. Tim, the repair technician came out. He assessed the problem.immediately. Tim went above and beyond by assisting me to get the food out of the freezer because I had just had surgery. He even helped get it downstairs to the other freezer. He was a godsend. He was also very professional and very polite. Stellar technician. Just awesome. Thea, who was my point of contact with the company was was awesome.. I was quite upset about the freezer ordeal but she kept me informed all along the way. She even got me to laugh. She and I communicated so much about the project, I feel like I have a new friend. She was always professional and concerned. I would definitely want to work with both Tim and Thea if I need services again and I would definitely recommend the company to others. Ms. Young

Anthony L.
May 2016
5.0
Yes, I recommend this pro
$250
unknown

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Fix It 1st Appliance Parts and Service is currently rated 4.0 overall out of 5.

Fix It 1st Appliance Parts and Service accepts the following forms of payment: CreditCard

No, Fix It 1st Appliance Parts and Service does not offer free project estimates.

No, Fix It 1st Appliance Parts and Service does not offer eco-friendly accreditations.

No, Fix It 1st Appliance Parts and Service does not offer a senior discount.

No, Fix It 1st Appliance Parts and Service does not offer emergency services.

No, Fix It 1st Appliance Parts and Service does not offer warranties.