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Earl's Heating & Air Conditioning Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
PLEASE call us at 219-942-9023 to receive expedited treatment. Earl's Heating & Air Conditioning, Inc. is dedicated to providing the best possible solution for your home or business. At Earl's we strive to stay at the cutting edge, to bring to our customers the most healthy, safe, comfortable and energy efficient system on the market. Family owned & operated. Additional DBA - Earl's Heating & Air Conditioning. Additional email - [email protected]: [email protected]: Additional phone - (219) 795-1943.
Business highlights
Emergency services offered
49 years of experience
Services we offer
& Zoning, Air Conditioner Sales, Equipment Retrofit & Replacement, Indoor Air Quality, Refrigerant, Repair & Installation, Residential Heating & Cooling, Water Furnace Service & Installation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.784 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 6% | ||
| 4% | ||
| 1% | ||
| 2% |
Showing 1-25 of 84 reviews
Craig M.
Aug 2024
Project went well.
Vanessa M.
Feb 2024
Great job on. Rrepair
Angelo B.
Sep 2020
My furnace stop working last spring(2020) .. from the customer representative to technician (Mathew Chapman) my experience was very pleasant . The technician was prompt and professional he diagnose the problem with my furnace immediately and began service. The technician explained every procedure he performed all while respecting social distancing and wearing a mask . My furnace was completed in a very time fashion, I highly recommend Earl's heating and air conditioning located on 5050 W Lincoln Hwy, Schererville, IN 46375
Response from Earl's Heating & Air Conditioning Inc
"Thank you [Member Name Removed] for taking your time to write this review! We agree that Matt Chapman is wonderful! At Earls Heating and Air Conditioning we do take pride in our work - in fact our Work motto is It's All a Matter of Pride! We welcome you to our Earls family of customers!!"
Mary H.
Apr 2020
Such a friendly group of people!!! Polite,honest,timely and were very patient and very informative.
Robert T.
Nov 2019
Matthew was quick and very professional. I was pleased with all of his work.
Vicky E.
Jan 2019
Very happy with earls. Lauren was extremely thorough and explained everything. Shane and Anthony did a great job doing the installation.
Response from Earl's Heating & Air Conditioning Inc
"Earl's Heating & Air Conditioning is so appreciative of your kind compliment regarding our team of professionals. Lauren is extremely knowledgeable regarding your home comfort solutions. Shane and Anthony are our #1 team for installation. It is always our objective to not just meet but exceed your expectations. Thank you [Member Name Removed] for your words of encouragement."
Donald P.
Nov 2018
It was an excellent service. There was a problem with it and they came back this morning and installed a brand new. I just can't say enough good things about them.
Response from Earl's Heating & Air Conditioning Inc
"Thank you so very much for your kind words regarding Earl's Heating & Air Conditioning! We have been in business for over 50 years and we live by our motto that "It's All a Matter of Pride!". Congratulations on your new comfort system. Earl's Heating & Air Conditioning"
Donald P.
Oct 2018
They were just great, they came quickly, when they came to install the air conditioning unit it was quick and they left the area clean and neat, left immediately right after.
Response from Earl's Heating & Air Conditioning Inc
"Thank you Mr. [Member Name Removed], for sharing your words of encouragement regarding your positive experience with Earl's Heating & Air Conditioning. Our motto is "It's All a Matter of Pride" and we implement that credo in our daily work activities. We have been in business for over 50 years and it never gets old when our customers tell us we are doing a good job. It was our pleasure to take care of your comfort needs. We are here for you! Earl's Heating & Air Conditioning"
Donald P.
Aug 2018
It went really good. I would recommend them to anybody.
Response from Earl's Heating & Air Conditioning Inc
"Thank you so very much for your kind remarks regarding our service. We truly believe in our motto that "It's All a Matter of Pride!" We appreciate the opportunity to care for your comfort service needs!"
Michael S.
Aug 2018
very polite,way overcharged
Response from Earl's Heating & Air Conditioning Inc
"Thank you for taking the time to provide a review for our services. Your input helps us to better serve our customers. We are pleased to hear that our staff was very polite. Our technicians are trained to take pride in their work product and to treat our customers with the utmost respect. It is unfortunate that you were concerned with our pricing. To provide a better understanding please know that we do flat rate pricing. Flat rate pricing allows customers to know up front, how much their service will cost, technicians are allowed the time to arrive at the proper diagnosis and perform a quality repair. Our technicians are certified, which reflects our investment in training and testing to insure that we are providing the highest technical capability for our customers. We stand behind our equipment and installations 100%. We never move forward with a repair or installation until you are fully aware of the cost. If you would like to further discuss our pricing, we welcome the opportunity to have you call our office 219-942-9023. Thank you for the opportunity to repair your system."
Mary H.
Aug 2018
From the moment my email was answered, until Matt & Charlie walked out my door,I was treated with the upmost respect. Lauren was the consultant I met with. What a smart informed young lady. Lauren listened to all my concerns and answered all my questions in the most simple terms. She was very patient,I felt very much at ease with her. She presented her recomendations that would best suit my needs. She was unsure of a specific issue and didn't heistate to inform of of this . Lauren called Ken(owner) to get his input. Together they both came back the next day to assess the issue. ( Lauren had already earned my business, she just didn't know it yet!) They then presented the solution, again in simple terms! HIred!! Installation dates and times were finalized. As the installers showed up smiling, they each introduced themselves;Matthew,Thomas and Charles, what courteous young men! They gave me the plan for the day and right to work they went. Lauren stopped by to check on things. They were very careful to keep their work areas clean and safe. I was immediately consulted with all concerns that arose. I was given options and explanations. There were some serious plumbing issues brought to my attention that I would never have know about until they had become emergent!! They even let me know when they were going to lunch! At the end of the day I was given a report of the days work,the plan for the following day and who would be coming. Second day same as the first,work,work,work,smiles,smiles smiles! Except now we're on even friendlier terms; Matt,Tom & Charlie!! Final Day,job finished I was given a tour of the work. I was given tips and how to's, all my questions answered! I can't say enough about this company. Earl would be proud! I had done some research prior to reaching out for estimates. I then had five estimates for high efficiency furnace & AC replacement. Their estimate was within $500. of the other four. Their professionalism and dedication to my HVAC needs were above and beyond!!
Response from Earl's Heating & Air Conditioning Inc
"Dear [Member Name Removed], We were delighted to receive your review and was especially pleased to read your kind words about Earl's Heating & Air Conditioning. We agree wholeheartedly with you that Lauren is an excellent Comfort Consultant and we wouldn't have it any other way. Lauren truly cares about her clients and she practices our company tradition that "It's all a matter of pride"! We appreciate the time you took out of your busy day to share your encouragement. Aside from making sure you have the right equipment, at the right price, and installed with excellence - your review is the BEST part of our day! Thank you again and we are honored to count you among our Earl's Heating and Air Conditioning family."
Paul R.
Jun 2018
Technician was a little behind schedule but did call to let me know he was on the way. He figured out the issue pretty quickly, changed out a defective part, added Freon and thoroughly cleaned the unit. This was a big relief as we have our house up for sale and I was dreading having to buy a new a/c unit. Have used Earl's in the past for service and to put in a high efficiency furnace. Would use again.
Response from Earl's Heating & Air Conditioning Inc
"Dear [Member Name Removed], Thank you for taking the time to leave a review of our work. At Earl's Heating & Air Conditioning we live our motto that "It's all a matter of pride". We wish you the very best in your new journey. It has been an honor to count you among our Earl's family."
John G.
Jan 2018
fine ok, they did agood jobfor a higher effiency unit
Alice L.
Dec 2017
Service person was 40 minutes late, but was professional, knowledgeable, was able to answer all my questions and left the area around the furnace so clean that you would never know he was there.
William S.
Sep 2017
..
Chad K.
Aug 2017
Steve at Earl's was great. He did a great job getting the air conditioner working and was very nice to my wife explaining what he did. Earl's was very responsive and came out right away to fix the problem. I would use them again!
Mary H.
Aug 2017
.
Response from Earl's Heating & Air Conditioning Inc
"Thank you for your Review [Member Name Removed]! Customer satisfaction is our #1 goal and we are thankful for your continued business. Our records indicate you have not had Preventative Maintenance on your HVAC system. If you would like to schedule a cleaning we would be happy to give you our Angie's List member discount. Call our office today!"
Ron O.
Jun 2017
Our experience has been very good. They were pricey and not on time. It's been awhile since we utilized them, it's probably been five years. The original Earls was very good, but it's not like it used to be many years ago. It was like a furnace recheck. They just came and looked over the furnace as it was, it was just a check up. We had Earls put in new furnaces for us. This goes back 15-20 years ago. When they put them in, we had two furnaces side by side. Those he took out was not very old. He said he would sell them, and I know he sold one to a church and never paid us for it. I don't know what he ever did with the other one, we never brought him back. The owner did this. He put in one furnace and replaced two. I know he sold one to his church because he told me that, he never paid me anything for it. The other one I don't know what happened to it, I just gave up on him.
Response from Earl's Heating & Air Conditioning Inc
"We were disappointed to see your recent post of June of 2017 for work performed in June of 2012. We immediately reviewed your concern from 2012 and noticed that we did not perform any HVAC work for you. Our records indicate the last time we provided HVAC services for you was January of 2015 with previous visits of October 2010 and August of 2002. If our records are incorrect, please let us know. We encourage our customers to contact us directly to review any of their concerns regarding customer service and work performance. We thank you for taking the time to post your review and also invite you to contact us at our office."
Lance B.
Jun 2017
Good service, but ridiculously expensive!! -Paid $149 fee for emergency repair - pricey but that was my choice and they were quick to arrive. Problem is, after agreeing to that fee and they arrived, I was gouged on price of repair since I was already on the hook! -Determined compressor wasn't turning on, and tech said he had to clean buildup on evaporator before any thing could be checked further; charged over $100 to spend 5 minutes hosing the outside of my AC unit off!!!!!!! -Problem then turned out to be capacitor, and was charged over $100 for that, even though these can be bought all day long for less than $20!!! Total bill was over $450 when it should have been NO MORE than $300 without price gouging!
Response from Earl's Heating & Air Conditioning Inc
"We always appreciate feedback from our customers. Constructive criticism allows us to take a step back and review all of our processes. As we reviewed your concern, our records clearly showed you requested our after hour services. Emergency repair is a premium service that we offer at an elevated rate. This was initiated at your request. On Saturday, June 10, we dispatched our NATE Certified Technician to your home at 3:00 pm and he completed the requested service at 4:15 pm. We thank you for the compliment regarding our service. We also thank you for posting your review. We take great pride in providing excellence in customer service and we invest heavily in the education and training of our technicians. We also invite you to contact us at our office if you have any further questions or concerns."
Purvis J.
May 2017
Earl's Heating & A/C is an absolute pleasure to do business with! The equipment they installed is of superior quality, and the crew stayed late to complete the job on time as promised. Ken, the owner, explained exactly what we could expect from the system we selected. Tom & Ian, the installers, gave us a full demonstration of our new unit, paying particular note to the ease of operation and to our future cost savings. We couldn't even tell they'd been there by the way they cleaned up after the job. Another company tried to charge us a lot more but give us a lot less. Ken tailor-made a system that was not only perfect for our needs, but was well within our budget. His next day follow-up call to confirm our complete satisfaction with our new system was delightful to receive. He assured us at the beginning that his company's goal is to earn a client's trust, and gain a customer for life. He's done exactly that. Great job guys!!!!!!!!
Response from Earl's Heating & Air Conditioning Inc
"Thank you so very much for your sincere comments. We are humbled by your support and encouraging words. We work very hard to make sure your Comfort Experience with Earls is positive and exceeds your expectations regarding excellence in performance. We are glad that our owner, Ken Christensen was able to share his 40 years of air flow experience to meet your needs. Thank you again for taking the time to post your review. We appreciate YOU, too!"
Richard K.
Mar 2017
I was very happy with their work.
Response from Earl's Heating & Air Conditioning Inc
"Thank you for your kind review! We are just a phone call away if you need our help again!"
John P.
Mar 2017
I had a problem with the furnace. They came quickly and fixed it.
They left the area clean when done.
They left the area clean when done.
Response from Earl's Heating & Air Conditioning Inc
"Thank you Mr. [Member Name Removed] for your kind review. We work diligently to fine tune our customer service skills and provide you with the very best in technical services. Thank you for your vote of approval! Remember - if you need us, we are just a phone call away. Wishing you a successful summer!"
Michael S.
Mar 2017
They did a job well done. Did everything they said they were going to do. Three technicians came for the job and it took about four days to complete.
Rochele S.
Mar 2017
unknown
Mark B.
Mar 2017
It was good. They were professional, knowledgeable and flexible in scheduling. It has been a long time.
Response from Earl's Heating & Air Conditioning Inc
"Thank you for taking the time to post your review! Your comments are appreciated."
Licensing
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FAQ
Earl's Heating & Air Conditioning Inc is currently rated 4.7 overall out of 5.
Earl's Heating & Air Conditioning Inc accepts the following forms of payment: CreditCard
Yes, Earl's Heating & Air Conditioning Inc offers free project estimates.
No, Earl's Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Earl's Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Earl's Heating & Air Conditioning Inc offers emergency services.
No, Earl's Heating & Air Conditioning Inc does not offer warranties.