Professional Garage Door

The technician was very professional and friendly. He had both of the springs on our garage door replaced in less than 30 minutes.

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Great. No problems at all.

They were very professional and on time. I have not had any problems with the new door and felt They were reasonably priced.

timely and well done

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My garage door had hail damage and the HOA chose the company to replace the doors. I was told that only two door panels would be replaced, but when the tech come, he brought a new door. I was not prepared, so he left and the office called to reschedule day and had to reschedule the time twice. I rescheduled with the sales rep, Jason Jones. He was courteous and understanding. The service tech., Brad #253, was professional, courteous, and friendly. He removed the old door and replaced it with a new door. He was very tidy and cleaned the work area. He explained how to operate the door opener and the safety features. I was very happy with the work Brad did and would recommend this company.

Went very well -- couldn't be more satisfied. I had used them about 10 years ago and decided to call them again since I needed new springs. Very professional, punctual, and knowledgeable. I would use them again without hesitation.

Our garage door had been installed by Professional Garage Door 13 years ago. One of the large tension springs broke and made our garage door inoperable. The day I called for service was the same day they sent a repairman out! I was thrilled to be getting same day service.
Craig was our repairman and he got right to work when he arrived. He was very friendly and quick at repairing the broken spring. (We actually replaced both springs at the same time.)
I will definitely be calling Professional Garage Door again if we need them, and I may even request Craig!

MIKE M FIXED OUR GARAGE DOOR SPRING ON SHORT NOTICE. HE WAS FAST
NEAT AND CLEAN VERY PROFESSIONAL. WONDERFUL PERSON. A+ job in
every way! Call Professional Garage Doors they are THE BEST.

Got a quick call back, this company is very easy to work with. I couldn't be home at the time of the repair, so I left the garage door unlocked. They came when they said they would, completed the job and contacted me the next day to collect payment. Very convenient. All I expected for the price was new springs. They went above and beyond my expectations. The door operates much more quietly now. The office staff is very friendly on the phone. Great job!

They were good. They did the work in a timely manner and they had competitive prices.

The service man was very professional and nice to talk to. He really knew what he was doing.

They responded within hours and I had never contacted them before. I had my repair done and my new push button zapper installed by the next afternoon.

2Jason came out and provided options based upon the color, insulation factors and price we wanted. We were happy the door came in gray. No painting!! That was great. The installation was competed on the scheduled day in about 2 hours. The door looks great, is quiet, and no leaky seal at the bottom. We were very pleased with the experience frombeginning to end. You won't go wrong here

We just bought a house and I wanted to reprogram the garage door openers and exterior keypad code. Professional Garage Door's sticker was on the garage door so I gave them a call to ask for instructions on how to do this reprogramming on my own. I spoke with Cindi, who was the nicest, most patient and helpful service rep I have spoken with in a long time. She gave me instructions on how to do the reprogramming. She was extremely patient with me the subsequent 3-4 times I called back for more help. I managed to do the reprogramming on my own but after testing the garage door a few times I heard a pop and saw smoke coming from the garage door motor. I called Cindi back and she properly diagnosed the problem and put me through to Tony in the service department who arranged for a technician to come to my house in a couple hours. Darrell arrived within 3 hours, fixed the problem in a few minutes and my garage door and I were once again happy. I would absolutely use their service again.

I had just bought the home which has a two car garage detached from the house, that neither garage door opener worked. This was a security issue for me, since I was not living there at the time, and wouldn't be for a couple weeks. They were very professional as their name says. They spoke to me in laymans terms, did the install in a timely manner, and then spent about 15 minutes with me going over the two new units and the new remotes regarding do's and don'ts. I would deffently use them again, and I would recommend them to my family and friends.

I called in the morning and they were at my house by 10:30 am. They called first as I requested.
They serviced two garage doors and openers for me and they both run much more smoothly and quietly now. They also helped me set the Homelink in my car to the garage door which I really appreciated!
Polite, quick and great guys!

Professional Garage Door did a great job repairing our garage door with same day service. We are a repeat customer as both garage doors had the two problem but two years apart. It was nice to have the same serviceman both times. The company and staff is very courteous and respectful of the customer's time. We recommend using Professional Garage Door. We know we will use them again, if needed.

My garage door opener wasn't working, so I called on a Saturday morning at 10:00 am to schedule an appointment. Craig answered and said he was only 10 minutes away and would come right over. He arrived in exactly 10 minutes. After checking for commonly broken parts, he identified a broken coupling that he said that he has seen only a dozen broken in his many years of service. He had the part to replace it with, but then he quickly noticed that the switch to stop the door was also broken. Craig was very honest with me and said that the new coupling would wear out again in a few days if the stop switch wasn't replaced and that it's much cheaper to buy a new opener and replace it myself, if I wanted to. Also, it would cost me just the service fee today if he didn't put in the temporary coupling in. By being honest with me, he saved me close to another $100 that I will apply to a new opener. He also advised me on quality openers and what to look for in my purchase. I'm heading to buy one now. Thanks, Craig!!

I called to make an appointment and they could get someone out that afternoon. He called when he was on his way. He was very polite, friendly and willing to explain the problem and the solution in terms that I could understand.

The spring on our double overhead door broke on Fri. night. We called them on Sat. morning and they came out within an hour. The repairman decided that since someone had only put one spring on the last time it was fixed, that it would be best to replace the rod and spring(s). He had everything he needed with him and had the whole thing fixed in about 45 minutes. He also had a replacement garage door opener to replace a broken one. The service was professional, quick, and quite reasonably priced. Would definitely call them again.

Called around 3:00 pm because I knew the spring had broken and a door with a broken spring will not function. I have kids with after school acitivities and had to get the car out ASAP. Mike arrived AND had the door fixed within about 40 minutes. He was very professional and friendly and efficient! I will definitely call this company again. I also thought the price was very reasonable, considering I was at their mercy!