Mainstyle Flooring
About us
Mainstyle Flooring, LLC has been serving the needs of Indiana and surrounding areas for over 35 years. 30 employees. Uses subs for installation. Cost is determined by the job. Travel charges may apply.
Business highlights
19 years of experience
Services we offer
& Tile., Carpet, Flooring Sale & Installation – Hardwood, Vinyl
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.418 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 17% | ||
| 0% | ||
| 0% | ||
| 11% |
Showing 1-18 of 18 reviews
Jason M.
Dec 2020
I bought carpet in October 2018. It is now 2020. When the carpet was installed there was NOT a single seam that had a pattern match. We contacted Mainstyle flooring and they sent another installer out to reinstall carpet and they asked if they could use some of the carpet from the first install to save some money because it was off the same roll, we agreed, but the new carpet has a different density and color than the first carpet installed. The seams are terrible! (every room) We have made several calls and sent many pictures to them and waited months for replies. A claim was filed with Mohawk and we asked for a copy of the report and never received one. We have had other carpet company's look at the carpet, and carpet is not fixable!
MONROE H.
Sep 2017
We had to call them a couple of times to get one thing done.
Leah C.
Jun 2017
On day of installation, they found out we were 12 feet short. This is after they had spent 45 minutes measuring. We had to take a day off for installation so this mean we would need to take another day off. When we asked for compensation, we were told they do not do that but that they would not charge us extra for the 12 additional feet. That was nice of them considering the 12 feet was already in the quote that we agreed on. We were told they would put a rush on our order but it took a week and then they showed up hours late. Installers were great, customer service was awful.
Donna H.
Apr 2017
Exceedingly well!
JEANNE L.
Apr 2017
The tilework in the basement was done very well. It took about a week to tear out the old carpet, install new tile, and replace quarter molding. The work crew was very professional. The family room carpeting went very quickly...in less than 3 hours they had moved furniture, pulled up carpet, installed new padding and laid new carpet!
Donna H.
Nov 2016
It went really well, I like them a lot! I don?t remember the price, but I think it was fairly reasonably.
I really didn?t do any comparison pricing. I use them because they are local.
When I went in to talk to them I liked them and I like their products. So, I just went with it!
The associates on the floor room were extremely helpful, knowledgeable and nice/friendly.
I really didn?t do any comparison pricing. I use them because they are local.
When I went in to talk to them I liked them and I like their products. So, I just went with it!
The associates on the floor room were extremely helpful, knowledgeable and nice/friendly.
Response from Mainstyle Flooring
"Dear [Member Name Removed]: Thank you so much for your favorable review. Mainstyle Flooring is pleased that you were satisfied with our service and products, as well as our knowledgeable and friendly sales associates. We take pride in the fact that our customers come first at Mainstyle Flooring, and we want you to have a wonderful experience. This is why we have been leaders in our industry and the local flooring "go-to" business for over 30 years. We look forward to working with you on your future flooring projects. Warm regards, Kris & Tammy Goff"
MARGARET M.
Apr 2015
They did a great job. They were all very professional. They said they were gonna come for estimates, make recommendations--everything they said they were gonna do, they did and what's beyond. The owner of that company is very good, even his field staff. Any problems I've had, I've been able to call and get them resolved and actually just ordered additional planks for the wood flooring, a couple of cases in case we have a problem with the kitchen.
Ken G.
Oct 2014
So far I am very happy with the results. They did it on time and on budget. I would definitely recommend them.
Response from Mainstyle Flooring
"Dear Member: Mainstyle Flooring is pleased that you are happy with your flooring. Our customer’s satisfaction is our top priority. We have been serving the central Indiana area for over 32 years and rely on our great customer service and vast array of quality products to ensure you have the selection you need for your flooring project. We look forward to serving your future flooring projects for you, your family and your friends. Warm Regards, Kris and Tamara Goff Mainstyle Flooring"
Teresa M.
Jun 2014
The installation has been scheduled. The staff has been pleasant and easy to work with. All information was provided in a professional manner. Measurements were taken and handled very professionally. Satisfied with everything about the project so far.
Response from Mainstyle Flooring
"Dear Member: Mainstyle Flooring is happy that you are pleased with our products and services. We strive to provide a pleasant and rewarding customer experience from initial contact to close of the installation. Our business depends upon repeat customer and referrals from satisfied customers. We look forward to working with you on future flooring projects. Kindest Regards, Kris & Tamara Goff, Owners Mainstyle Flooring"
WILLIAM I.
Oct 2013
They were very helpful in finding products that would be suitable and nice for our use. I will be recommending them to others as an alternative for their flooring resources. The product was pricey but it was a top rated commercial product.
Response from Mainstyle Flooring
"Dear Member: Mainstyle Flooring was very glad that you chose our company to purchase your flooring materials. We are pleased that you are happy with our products as well as our customer service. Mainstyle Flooring has confidence in our satisfied customers such as yourself for continued referrals and repeat business. We look forward to helping you with your future flooring projects. Warm regards, Kris & Tamara Goff, Owners Mainstyle Flooring, LLC"
Jeremy W.
Jan 2013
Workmanship was above professional grade. These are by far the best
contractors we have had in our home. Price was reasonable and they
worked with us on giving us the coupon discount. Would obviously highly
recommend this contractor. Nearly flawless.
contractors we have had in our home. Price was reasonable and they
worked with us on giving us the coupon discount. Would obviously highly
recommend this contractor. Nearly flawless.
Response from Mainstyle Flooring
"Dear Member: Thank you so much for such a positive response to Mainstyle Flooring! We are so pleased that your work went well and that you are happy with both the installation and the tile you chose. Your selection will bring comfort and value to your home for many years to come. Mainstyle Flooring thanks you for your business. We look forward to serving your future flooring needs. Warm Regards, Kris & Tamara Goff, Owners Mainstyle Flooring, LLC"
SHERON C.
Dec 2012
I can't say enough good things about our experience with Main Style Flooring. They answered all of our questions, worked with us to get our choice of flooring to a price point we could afford, and were able to schedule the installation quickly. The installation team was very professional. The tile installers even stayed late in order to ensure the carpet installers could start on time the next day. The floors look great--I can't reccomend Main Style Flooring highly enough.
Response from Mainstyle Flooring
"Dear Member: Thank you so much for your kind words. We are pleased that your experience with Mainstyle Flooring was a great one! We take pride in the fact that our customers’ satisfaction is our first priority. We look forward to being your choice for your future flooring projects. Regards, Kris & Tammy Goff, Owners"
Tracie C.
Oct 2012
We stopped by the show room to look at flooring samples to replace our kitchen flooring. The sales man who greeted us was new and when he discovered we wanted a product he was not yet familiar with, he brought over a more experiences person. We did appreciate that. We choose a few samples that we liked and were encouraged to take them home to see how they looked. I was satisfied with the product and the price.
The installation team showed up when they were scheduled (within the period agreed on at the sale). They looked at the damaged part of the floor and told us it was beyond their ability to repair. He did suggest a contractor who came over with in a couple of hours. The contactor repaired the beam and floor and then the installer put in the flooring.
All in all I was pleased. I was glad the installer recognized the damaged floor was beyond his ability to repair and that he could reccommend a contractor who would actually come over on the same day and make the repair.
I love the wood floor, it looks great and is easy to care for.
The installation team showed up when they were scheduled (within the period agreed on at the sale). They looked at the damaged part of the floor and told us it was beyond their ability to repair. He did suggest a contractor who came over with in a couple of hours. The contactor repaired the beam and floor and then the installer put in the flooring.
All in all I was pleased. I was glad the installer recognized the damaged floor was beyond his ability to repair and that he could reccommend a contractor who would actually come over on the same day and make the repair.
I love the wood floor, it looks great and is easy to care for.
MERICA W.
May 2006
Russ was very helpful.
MERICA W.
May 2006
Russ was very helpful.
JOSEPH B.
Mar 2006
They recommended that we put in 1" to 2" inch thick carpet for the concrete slab. They put in a thick padding as well. They were excellent all around. They used Berber carpeting.
R K.
Apr 2004
THE SALESPERSON WAS VERY KNOWLEDGEABLE AND POLITE. HE LET ME TAKE MY TIME IN THE STORE (I ACTUALLY WENT IN ABOUT 3 OR 4 TIMES) WITH NO PRESSURE AND ANSWERED ALL MY QUESTIONS. HE WAS SUPPOSED TO CALL A COUPLE OF TIMES ON THINGS THAT I ASKED HIM TO CHECK ON, BUT BOTH TIMES I HAD TO CALL HIM. NO BIG DEAL. THEY USE SUBS FOR INSTALLATION AND MINE WERE GREAT. THEY KNEW THEIR STUFF, AND DID IT QUICKLY AND PROFESSIONALLY.
CHERYL P.
Mar 2004
unknown
Licensing
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FAQ
Mainstyle Flooring is currently rated 4.4 overall out of 5.
Mainstyle Flooring accepts the following forms of payment: CreditCard
Yes, Mainstyle Flooring offers free project estimates.
No, Mainstyle Flooring does not offer eco-friendly accreditations.
No, Mainstyle Flooring does not offer a senior discount.
No, Mainstyle Flooring does not offer emergency services.
No, Mainstyle Flooring does not offer warranties.