INDIANA EARTH INC

Initially with our 1st 40 yard dumpster ($451) we had no issues. We rented an excavator for the weekend and tore down our garage and breezeway and got everything removed with no overages or damage issues. So, we needed another dumpster for our concrete removal of the garage and breezeway floors so naturally we just used IRS again. My husband contacted IRS and asked for another dumpster and explained it was for concrete removal. IRS sent another 40 yard dumpster ($451). We rented another excavator for the weekend and put the concrete in the dumpster that they sent. When we called to get the dumpster removed they told us that it was too heavy and that we would have to lighten it and we were charged $71 just to approximately travel 5 miles to our house (fuel charges from McKinley & Ash to our home on Jefferson & Bittersweet...didn't know gas was that expensive). We had already returned the excavator and tried to explain to IRS that we told them it was for concrete removal so why send a 40 yard dumpster when we couldn't fill all 40 yards. IRS argued with us that we didn't tell them it was for concrete, but my husband (who called in to rent it) clearly remembers them asking what it was for and him telling them concrete removal. Needless to say horrible communication between secretaries and customers. Their solution was that we had to pay for a 20 yard dumpster on top of the 40 yard one we already paid for, just to split our concrete in half. We did not feel it was fair to pay for a 40 yard and a 20 yard when our total amount was still the original 40 yards of concrete. We did speak to a very nice driver who told us about concrete only dumpsters that were half the cost of a typical trash removal dumpster ($190). We were grateful to hear about this, but at the same time even more frustrated that when we contacted IRS for a dumpster for concrete removal we were not informed about this by their secretaries. We rented another excavator for the weekend (putting our progress behind a weekend) and took out half of the concrete and put it in a 20 yard concrete only dumpster. Both dumpsters were picked up (neither was too heavy for their truck this time) and we thought our nightmare was over. We were wrong. They contacted us claiming damage to the dumpster that we saw was there when it was delivered and a weight overage on the 40 yard dumpster that we removed 20 yards of concrete from ($343.20). We do not believe that what we left in the dumpster caused it to be over weight, but we had no way to prove it so being the honest people we are we just paid the charge and vow to NEVER USE IRS AGAIN! Dumpsters that should have only cost us $902 (our two 40 yard dumpsters) ended up costing $1506.20 (our two 40 yard dumpsters, concrete dumpster, travel fee, and weight overages) plus another weekend rental of an excavator just to split the concrete into 2 dumpsters. I do not recommend IRS for dumpster rental and if you find yourself using them record your phone conversations and take pictures of everything!