SOLUTIONS HOME STAFFING

2.0(
1
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Child Care - Family/In Provider Home, Property Management, Child Care - Other,

... +1 more

About us

We find helpful staff for busy families who want to better balance the needs of work and family life. Solutions Home Staffing is an independent, local agency and we scrupulously screen and interview candidates that are the best, most qualified professionals in their fields. Our process, guarantee and fees are outlined on our website, please go to www.SolutionsHomeStaffing for more details. We would love to help you, just complete our Family Registration Form (on the SHS website) and we will call you to discuss your staffing needs. Our focus to to individually recruit staff to your specific needs and job description. We have a very large database of experienced people seeking permanent, domestic jobs. Many of our nannies are college educated, have backgrounds in early childhood education or special education training. Our house managers are experts in the maintenance of a busy or large home and all that keeping it well-kept and beautiful entails. We take pride in the caliber of staff that we can offer to our client families!

Business highlights

18 years of trusted experience

Services we offer

Nannies, House Managers, Family Cooks and Personal Chefs, Executive Housekeepers, Groundskeeper or Manager, Handyman or Estate Manager, Elder Companion Care, Special Needs Childcare and Tutoring

Services we don't offer

ON-CALL STAFFING FOR SHORT-NOTICE OR SPORADIC NEEDS.

Amenities

Senior Discount

ask for details

Accepted payment methods

Check

Reviews

2.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
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Showing 1-1 of 1 reviews
Marilyn S.
05/2015
2.0
home child care
  + -1 more
.Machelle was punctual and professional. She found my daughter an excellent nanny that immediately bonded with my grandchildren. I thought the price was a bit high, but it seemed worth it for the nanny we hired. The nanny told my daughter she was hired by Solutions Home Staffing through an ad placed on Care.com. Machelle had advised us not to use Care.com as we could not trust what the candidates said and they were not reliable. We were surprised when our nanny revealed this. She had responded to Machelle's ad on Care.com placed to look for our nanny. Machelle states she vets each candidate and has a "pool" of nannies that she draws from. I had actually tried to cancel the contract within the first 72 hours, but Machelle talked me out of it claiming I would spend too much time looking for a nanny on Care.com and she had access to a pool of nannies. The point to my poor rating is Machelle's lack of transparency. I would not use this company again.
Description of Work: She found a nanny for my daughter and her husband and my 3 grandchildren.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$3,000
Response from SOLUTIONS HOME STAFFING
Solutions Home Staffing has been a thriving local agency for 15 years with many happy clients. Most people come to my service via positive word-of-mouth from referral families. Just look at NextDoor or Google to see a different point of view. The nanny that this family hired did have her profile active on a Care job board - as do many nannies seeking work. My agency had pre-screened this nanny and sent her to meet the family (daughter & her Mother/Granny). After interviews had been conducted, the Granny wanted to circumvent the agency fee post-facto - even though the search was successful. If a client meets a candidate, via my screening and search, they cannot cancel the contract and approach the candidate on their own not paying the agency fee. This is what the Granny was attempting to do. Fortunately, I have a good relationship with nannies and they are transparent when a client is trying to back-door agency terms and skirt expected finders fees. Having a profile also on Care.com does not mean the nanny was not pre-screened and vetted by higher Agency standards. I personally interview and check the credibility of references, background and work experience on every candidate’s resume. Many people actively seeking a new job are hunting through various channels. Many, many of those who apply to SHS agency do not make the cut. Screening out the best, top-tier educated nanny takes skill, time and effort. This is the service my agency provides. Clearly, this family was happy with their hire, but did not value the rigorous vetting that takes place to offer a quality short-list of great candidates in a matter of a couple of days. Top candidates, time savings and thorough vetting is what my service is about. I do not claim to have an exclusive representation of job seekers. As for my fee, hiring domestic staff through an agency is not for the economically disadvantaged - or those trying to dishonestly wheedle out of payment after a quality nanny is found and hired. This lady’s nasty review is being disgruntled that she could not get my service for nothing and the nanny would not play along with her plan to cheat me.

    Contact information

    16401 Haddam Ln, Noblesville, IN 46062

    www.solutionshomestaffing.com

    Service hours

    Sunday:
    9:00 AM - 7:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Child Care - Family/In Provider Home,
    Property Management,
    Child Care - Other,
    Chefs

    FAQ

    SOLUTIONS HOME STAFFING is currently rated 2 overall out of 5.

    Sunday: 9:00 AM - 7:00 PM

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 7:00 PM

    SOLUTIONS HOME STAFFING accepts the following forms of payment: Check
    No, SOLUTIONS HOME STAFFING does not offer free project estimates.
    No, SOLUTIONS HOME STAFFING does not offer eco-friendly accreditations.
    No, SOLUTIONS HOME STAFFING does not offer a senior discount.
    No, SOLUTIONS HOME STAFFING does not offer emergency services.
    No, SOLUTIONS HOME STAFFING does not offer warranties.
    SOLUTIONS HOME STAFFING offers the following services: Nannies, House Managers, Family Cooks and Personal Chefs, Executive Housekeepers, Groundskeeper or Manager, Handyman or Estate Manager, Elder Companion Care, Special Needs Childcare and Tutoring
    ON-CALL STAFFING FOR SHORT-NOTICE OR SPORADIC NEEDS.

    Contact information

    16401 Haddam Ln, Noblesville, IN 46062

    www.solutionshomestaffing.com

    Service hours

    Sunday:
    9:00 AM - 7:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM