Kinsey's Floor Covering

Kinsey's was good from the first visit. Pam suggested I have the area measured so we would know what we were dealing with. Brian came out and measured and explained what the porocess would be. We then went to the store and brought home vinyl tile planks and carpet samples. After a second trip and ordering carpet samples in two other colors we decided to do vinyl plank in all the rooms. The estimate was revised based on our product selection. We made a down payment and set an install date. One week before they had a cancellation and we got the floor installed a week early. Kim was excellent and installed all rooms in two days. The finish work of installing new quarter round was also completed. The only unexpected detail was that the quarterround was painted white when they delivered it. We had expected to supply the paint that matched the existing trim color. However since I had considered redoing all the trim white, I let them install it. It looks good and I am matching the color easily. Overall a good experience.

They were very helpful with selecting carpet for my needs. Very friendly. Competitive pricing. The installation was timely and the installers were professional. The end result is beautiful. We have used Kinsey in the past and will do so in the future.

Great! Sales staff was friendly, patient exceedingly helpful, accommodating and responsive. No pressure. Installation team was punctual, efficient and cleaned up after working each day. We have a few small issues with trim stain color and some small areas of separation but they were quick to schedule a follow up visit to assess and correct. We will use Kinsey's again in a few months for carpet and vinyl upstairs!

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Wonderful. Our first contact with Kinsey was about 2 yrs ago when we purchased carpeting for our porch. At that time when I asked about their installers, they said the people who install had been with them for many years. Believe it or not, that answer brought us back to them when we wanted to replace our carpeting. They did an outstanding and professional job.

Very well.

Expert installation. Very satisfied.

In my previous home, they replaced my carpet as well.

excellent! workers were professional and did a fantastic job! The job was finished when promised and they did and excellent job!

Excellent job, looks great, fair price.

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Went very well. Returned to Kinsey's because of exemplary service with our carpet selection/purchase/install, the previous summer. The sales staff at Kinsey's was very patient and accommodating during our selection process. My kitchen counters have a lot of movement in the granite, and choosing a flooring which did not compete required many samples be brought home for trial. Ron was our installer. He was punctual, tidy, knowledgeable, meticulous, personable and approachable. I was unsure of which direction I wanted the planks to run, so he talked me thru the pluses and minuses, noting that natural wood flooring tends to run perpendicular to the joists. He came across an unexpected high spot in the kitchen, and took the initiative to build it up. When asked if he could place certain boards and/or tiles in specific sequences to accommodate my feel for aesthetics, he was receptive. He was attentive to the transition of the berber carpet to the vinyl planks, utilizing a moulding piece that resembled the planks. After installation, a sales associate came for a premise visit to make sure everything was satisfactory. I would gladly use Kinsey's again.

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Found Kinsey's on Angie's List. They did not carry the manufacturer of a sample we brought in from a competitor, but they were eager to research if they could order it. Research proved fruitful via a different manufacturer, and overall the pricing was comparable to competitors. The determining factor in using Kinsey's was how personable and genuinely interested they seemed, to have our business. Sales associates Pam, Kathy, and Brian represent Kinsey's as a caring team/family, as opposed to "employees" vying for commissioned sales. Joe and Chris, who performed the physical labor, were punctual, focused and professional. Brian physically visited our site several times during installation to oversee, and during the last visit applied furniture oil to the stained base boards to address scratches made while tucking raw ends of carpet. The whole physical process took about 5 days. Overall things went so well that my husband and I returned 6 months later to begin the process of replacing our vinyl.

I have used this contractor a couple of times. First to install a slate and marble kitchen and hall flooring and then again to install carpeting. They did excellent work, were easy to contact and keep their commitments and schedule.

Our room has an odd size - 6 sides. We also had lots of furniture. Kinsey's installers had to redo the installation because they were not satisfied with the first install. This attention to detail and desire to please the customer are hard to find. Their prices are reasonable and the sales staff at the Noblesville address were knowledgable and friendly. They had a wide variety of products to choose from. We plan to have them do more work in the future.

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I thought that it was an “A+” experience all around.  The price is a little on the higher end but the quality is amazing so you get what you paid for.

They arrived on time, worked hard. did a superb job of installing. Cleaned up completely. We could not have been more pleased.

Kathy, the salesperson assisted us almost 8 years ago when we purchased carpeting.  We returned to Kinseys (formerly Michaels) and Kathy helped us again when we needed to replace upstairs carpeting.

From the start, Pam and her husband John made us feel like family.  They communicated very well and patiently helped us select just the right hardwood and carpet for our home.  They let us bring LARGE samples home to try out the colors and were never pushy.  Installing took place in a timely manner and the installers showed up right on time.  The end result?  We now have gorgeous hardwoods in our living areas and plush carpet in our bedrooms and our home looks like a new model home.  WE will definitely recommend Kinsey to our friends and neightbors and will use them again when it is time to re-do our basement.