Concrete Tailors LLC

The completed project looks nice and the price was in line with other quotes I received. I screen contractors carefully because I want to give 'A' reviews but I can't in this case. I am disappointed at the careless treatment of my home by the crew and that the management blamed this on subcontractors rather than taking responsibility. I expected to see signs of work and knew that there would be some damage to landscaping for this project. But the crew did not do as the contract states: "Everything within our control will be done to keep this to a minimum". A number of my plants had landscaping stone piled on top of them and then were further covered by dirt. A pile of dirt was left randomly in my backyard. The lower branches of a lilac bush near my front door were buried in stones and soil. This would have taken some effort to pile the dirt over the bush to that height. Since they finished, I've pulled up multiple nails that were used for the forms and left on the site as a hazard for a gardener. There were multiple spills of materials in various areas near the job site also and concrete spills on my asphalt driveway; the stains are still visible months later. Additionally, I've found many cigarette butts, matchbook covers, caution tape pieces, and other trash left behind. The address number sign for my driveway was crushed - I called and asked that they replace it and they did, blaming the concrete delivery truck they hired. They never noticed the issue until I asked about it, and it was pretty obvious - I don't think they adequately supervise and inspect their work. I was expecting them to meet the commitment offered in the contract: "Evidence that a work crew has been at a job site is to be expected and damage to a yard to access the project’s work site is common. Everything within our control will be done to keep this to a minimum. This proposal does not include landscaping work, backfill or the repair of common yard damage (vehicle/wheelbarrow tracks, etc.). Permits and associated fees are the responsibility of the homeowner. It does include the proper cleanup of materials used for forming and/or pouring the project."

Each step of the project from estimate to the completion of the work went well. The new walkway is excellent. All staff I was in contact with was professional and friendly.

I had this done in August 2015. In 2016 I noticed that the sealer was bubbling in several different places. I did call them and they sent someone out to look at it. I never spoke with anyone that came to see the patio. They just left a brush and concrete sealer to apply. Not exactingly what I would expect when you spend over $6,335 with a company. Now in 2018 the concrete is chipping and the color is almost gone. I called once again to have someone come and look at it................... they sent me an estimate that it would cost $900 to fix it. LOL ........ Well I guess expecting any different result on my part was wishful thinking. I only hope that is doesn’t completely break up and I need to call a good contractor to come out and see what is going on........... This company is a scam.

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Crew was very professional. Cleaned site at end of day .

Weather was a problem this year and the job was somewhat late in being done as a result but once they commenced work, everything was done according to the work request and estimate. The price was the same as was bid for the options chosen. I would definitely recommend them and use them again if needed.

Great. Perfect.

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Excellent work.The crew made a few changes from the original design but always advised and consulted with us about each change. We only completed the landscaping recently (because winter stopped everything) but the final result of the new walk and the landscaping looks and works great. Both the work crew and the office people were very nice.

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Daris came out and did the initial estimate and asked many great questions and gave us some ideas of things we hadn't thought of.  They were extremely easy to deal with...always answered the phone, emailed us back quickly, etc.  The weather slowed scheduling down a bit, but that was Mother Nature not them!  Aaron and his crew did a great job on the work site.  The entire crew was very courteous an worked hard.  Their estimate was right on par, actually a little under, other providers that we spoke with.  We are very happy with the entire process and will use them again for our future concrete needs.

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Excellent. From the time of quoting the job was done within the time frame quoted. They were excellent in suggesting patterns and styles. Their crew was punctual and communicated well. A concrete truck accidentally damaged a concrete curbing. They self-reported and offered to repair or reduce our bill by the amount it was going to take us to repair. Would highly recommend Concrete Tailor.

It was ok. I thought they should have dug deeper into the ground for a 4 inch thick concrete pad. Now I have about a six inch drop around the patio. I'm positive several sprain ankles are awaiting my guests. Sloppy with the cutting of the cement. It's like there was no consideration that this is a residential property. Multiple chips (large) throughout the cut line. The staining was sloppy as well on the edges and sides not to mention multiple bubbles on the final application of the sealant. I think they could have done much better with a little attention to detail. I thought Concrete Tailors were suppose to be good but they are average at best.

They were very punctual and professional. The crew was very polite, and left no mess behind. They explained every step of the process, and we love our new patio.

We got 5 estimates, all contractors from Angie's List. All of them were very good but Concrete Tailors seemed to better understand what we wanted to do. They came out a couple of times to adjust their drawings and to keep us posted on any price adjustments. Their workers were very professional and did the work beautifully. All of this was done while the temperatures were around 100 degrees! After a visit from the site supervisor they adjusted the plan to make the outcome even better than we had hoped. When the project was finished the area was cleaned such that other than having a new sidewalk and retaining wall (which we love and have received many compliments from neighbors and family) we would not have known they were here. Also, when I questioned them about being licensed, bonded and insured (not seeing the information on their Angie's List page) they immediately e-mailed me a copy of the policy from the agent before the work started. The sidewalk and new retaining walls are the best! We would DEFINITELY use them again!

We're enjoying our new patio.

Very well, the weather was a problem and hindered the work but it got done in a timely manner.

They were terrific, professional and organized. They were on time, did a great job and were pleasant to work with and have around. I was very pleased with them. I have recommended them to other people and will use them again in the future.

Concrete Tailors is extremely conscientious. The owner came out to my house several times before the job to discuss the choices of materials. The day before the pour I had more questions and he came right out to check on the job. They are very professional. The gentlemen that schedules the jobs gave me his business card with his cell number. He assured me that I could call him if I had any problems. I contacted him several times to coordinate scheduling and he was helpful and professional. My new garage floor and driveway look great. Concrete Tailors is going to come out every few years to reseal.

Concrete Tailors recently put a stamped concrete patio in the back of my house. Overall, I am very pleased with the work they did. From start to finish, they were very responsive to my emails and phone calls and they were quick to answer any questions or concerns that I had. The price of the patio was not cheap, but at the same time, it was more affordable than another vendor from whom I'd gotten an estimate. When hauling their materials into my backyard, Concrete Tailors were very considerate of my lawn and they left it undamaged. The quality of the patio itself is amazing! The shape and colors are just what I'd hoped for. It really looks like something you'd see on HGTV.

It did not work out well. I would never hire them again. They were cleaning my concrete and the workers told me it wasn’t going to work like I had expected. They said the finished project would not look like the pictures they showed me. They said the concrete was too pitted, but they never told me until they were half done and I had already paid half up front. They stopped halfway through. I now have a pitted, ugly garage floor. It was $750 I would have preferred to have put toward tearing out the old floor instead. I did a lot of work clearing out the garage myself, and I was disappointed in what I ended up with.