CASCADE IRRIGATION SYSTEMS INC

Misha, the office scheduler, checked to be certain that our workmen were not at risk from the electrical issue, and she was able to send Jeff and Antonio to do the repairs promptly. If they had told us that the entire system had to be replaced, we would have believed them, but they told us that the damage looked worse than it really was, and in 2 hours, the damaged pipes were replaced and the valve box repaired. The system is working well, and we are very grateful.

Their records showed system had been winterized five years previously. Turned out, not touched meantime. Greg took an hour evaluating overall, then sent technicians crew to do the work. Sprinkler heads were deeply buried by grass and a few broken. Also one zone controller valve was defective. It took three visits by the technicians to find and correct all the problems, and they got it done cleanly and professionally. They were quite willing to explain what (and why) , and to address all my concerns. I was pleasantly surprised to see that the initial evaluation was not billed at all. Then travel was billed only for the first tech visit, not for second and third. The scheduler had warned me that they are NOT cheap, when she sent me their pricing list....... She did NOT tell me how extremely fair they would be at billing! I was only charged for a total of 4 1/4 technician hours for all the work they did! It sure seemed like longer. and I was right there with them! I will certainly have them back in the fall to winterize. And in the spring to open the system again.

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WINTERIZED THEIR SYSTEM. DID A GREAT JOB!