ARAC Roof It Forward

Kenneth and Patricia did a wonderful job and were very easy to work with. They immediately came out to evaluate our job, gave a fair estimate and seamlessly worked out all of the details with our insurance company. Kenneth was always very responsive and provided answers to all of my questions in a very timely manner. Roof It Forward did a great job with the overall repair.

Roof it Forward is awesome. They stand behind their work and their 5 year workmanship guarantee. We experienced a roof leak a couple of weeks ago. I called our Roof it Forward sales rep, Kelly Horn, and he sent out a roofer to look at our roof within 24 hours of my call. The roofer fixed the problem (confirmed by the lack of a leak during a torrential rainstorm a couple of days later). Kelly immediately followed up to schedule a painter to repaint the stained ceilings. The painters, Tino and Hosea, were prompt, professional, and meticulous. Within two weeks of my initial call, the roof is fixed, the ceiling is repainted, and we are extremely pleased! Kelly and his team took good care of us! I highly recommend them.

Yusuf with ARAC Roof it Forward was fantastic. I was referred by a family friend and he has taken care of the both of us.

I had a great experience with Roof It Forward. Yusuf came out and gave an inspection. I’ve seen him do a lot of business in my neighborhood and all I’ve heard was good feedback. I contacted him for an inspection and he was thorough. He took videos and pictures of all the damage. He explained everything to walk me through the process and was very knowledgeable. I would recommend Roof It Forward to anyone who is interested in a new roof

Wonderful! Scott Chamness was knowledgeable, professional and super affordable. Amazing company. Then add some of their proceeds are donated to help children. Such an amazing company!

Max Partain and Roof it Forward did a great job!”

Kelly came out for a roof inspection. Several of my neighbors had there roofs replaced and I was concerned. He said that he didn’t find any damage. Thanks for the honesty. Was worried !

I was so worried after the recent and called Roof it Forward. Scott Chamness was so helpful. I was so relieved after he explained the inspection and showed me the videos. He was so knowledgeable and patient. I would recommend them to anyone needing a new roof or inspection.

It went so smoothly. What a great crew. They cleaned up amazing. They were so considerate of of our animals to. We love the outcome of everything.

Scott did a fabulous job. A trueprofessional.

Scott was fabulous. He walked us thru every step and was here to oversee the contractors to make sure everything was perfect. He worked directly with our insurance. The team picked up and cleaned up and Scott to extra time and brought a magnet to make sure that they got everything possible nail and trash. They covered our plants. The roof , gutters and other repairs have definitely added value to our home. Thank you Scott for such great service.

It was done quickly and perfectly. The guys went to work at 6:30am tearing off and installing. They were cleaning up by 3:00pm. Our project manager, Scott Chamness was on-site all day making sure everything went as planned. It was a great experience from beginning to completion.

My father had hail damage from a storm and his neighbor recommended Roof It Forward. I’m so thankful she did. I live in another state and had to arrange the repairs from a long distance. Kelly Horn went above and beyond to help. He coordinated all aspects of the job, helped guide me through the insurance challenges, and submitted all supplement information they needed. Kelly was honest, very responsive, kept me informed from start to finish, and they did a great job!

I cannot say enough good things about Mike O'Brien's customer service. He was helpful, attentive, knowledgeable and just an all-around nice guy. He kept us informed for all stages of our roof replacement. His i knowledge of the insurance industry was invaluable. The work was completed to our satisfaction and in a timely manner. Thanks Mike !

I worked with Mike O’brien at Roof It Forward who was a tremendous help! I’m new to homeownership and he helped walk me through the entire process of fixing my leaking roof, including working with insurance to ensure everything that needed repaired was covered. Cannot recommend Roof It Forward and Mike enough!

I wanted to provide a Kudos to Kenneth Ewing, Restoration Consultant for Roof It Forward. Kenneth dropped by after recent storm offering to check my roof for damage. Kenneth has been on time, courteous, and professional with every contact. Kenneth did find damage and he has worked closely with my insurance company towards a resolution all the while checking in with me and keeping me informed of progress. My experience to this point has been great and I look forward to continuing to work with Kenneth and Roof It Forward.

I would definitely recommend Roof IT Forward. Sales Manager Kelly Horn started the process and kept me informed throughout whole process. The crew was very polite and worked hard and did great cleanup. The roof looks beautiful. Thanks Kelly ! E . Petro

I was very pleased with the roof replacement. They were very professional and did the entire job in about two days. The cost was reasonable and the work was excellent. I would highly recommend Roof It Forward.

I called Roof It Forward for a roof replacement on my shed. They sent Chris Asher out to meet with me. Chris was very knowledgeable and explained to me that I had storm damage on my shed and home. I was looking to pay out of pocket for a shed roof and ended up with a new roof on my home, shed, all new siding on my entire home, gutters, and much more for less than what I would have paid for a new roof, thanks to Chris. Chris explained to me that storm damage was covered under my homeowners insurance. I had never heard of such a thing and told Chris I would want to do my homework. I did my homework by calling my insurance carrier and they verified what Chris said was true. Chris came out to meet with my insurance carrier and then walked our project with Craig to make sure we understood everything. My house now looks like a brand new house. Patricia the Project Manager oversaw the entire project and was very knowledgeable and great to work with. I would absolutely refer them to anyone. Thank you both!

If you hire Mark Shiveley from ARC Roof It Forward to complete your work, prepare for zero communication from him & your work to never get completely finished. We’ve had a claim to repair our roof and siding open since April 2020. The roof portion was complete in June 2020. It is now October 2020 and we’ve been waiting since June to have our siding replaced. I have documented several texts and emails that have went unanswered by Mark when asking for a status update on the siding replacement. When he did reply, which was rare, he always had an excuse as to why he hasn’t replied promptly. I am not one to complain about services but he is the worst contractor I’ve ever dealt with. I will never use Roof It Forward ever again and I will warn anyone who is needing work done to avoid them, especially Mark. I have been more than lenient with the timeframe, but his lack of effort to get our claim resolved and communication is simply unacceptable. Even our insurance claims representative tried on several occasions to reach out to him because she needed clarification before dispersing money, and he still has yet to respond to her. Avoid him and Roof It Forward and go with a contractor who will at least respect your time and business. We will be hiring another contractor to complete the remained of our work.

The worst customer service. I would never recommend this company. We spent close to 10k.They had a hard time installing a product. I told them it was not right and when they came to pick up their products they said they would come back and fix it. Their outstanding customer service stops when they cash their checks. I called them and was told they would come and replace it. I am waiting 15 times and was told they will show up in 2-3 hours. They never showed up. I attempted to ask to speak with they. owner but he doesn't answer calls, he is out of town. So the owner cashes our checks but denies talking to customers. I have given up their lousy customer service because we paid them and told them we thought they were ethical and moral company After 30 days and continuously asking this to be replaces and lied to told they would show up in 2-3 hours while I sit here waiting for the 15th time, I give up their lousy customer service. The warranty isn't worth the paper it is written on when you can't even get them to show up. We shouldn't have to call them 15 times. I have given up after spending 10k with this company. The only option now is to file a law suit and put them in court and sue them. I have called other companies and it will cost me about 2k to have someone fix it and replace these. So I suggest if you have researching a roofing company look someplace else. Unless you have a lawyer and seek to file suit and get them show up in court

Chris was professional, educational, and informative. He was punctual and let me know the details on next steps.

Bill and his team at Roof it Forward did a great job! They were extremely efficient and thorough with the process. Our roof looks amazing and I only wish I had replaced it sooner!

The team at Roof It Forward was professional and did excellent work. They turned our job around quickly and managed most of the communication with the insurance company. Overall, a very good experience.

well done with professionalism and quality