Menke's Automotive Repair
About us
Located in Newburgh Menke's Automotive Repair is the place for foreign or domestic car repairs. Customer service is our #1 priority and we seek to provide excellence to each customer. Visit our website to find out more! http://www.menkesauto.com/
Business highlights
Emergency services offered
49 years of experience
Services we offer
Diesel, Menke's Automotive Repair services include; a/c services, Pre and post purchase inspections of used cars, and much more., belts & hoses, brakes, computerized engine analysis, electrical diagnostic repair, fuel injection services, most European cars, radiator services, shocks & struts, water pumps
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.941 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 15% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 41 reviews
Joni H.
Jul 2016
unknown
Barbara L.
May 2016
unknown
Juanita M.
Apr 2016
.
Mark S.
Jan 2016
Angie's list provided a list for the services near me. They had good reviews. I called and the had the best price for the alignment.
Dropped truck off for services. Work done on time. When picking up I notices there was a charge for a front end inspection before they aligned the truck. I was not aware they charged this and never had a company charge for an inspection if they were doing the alignment. Maybe that is why they have a lower price on the alignment if they are going to tack on an extra $20.00 for the inspection. I mentioned to the clerk, I have never been charged for an inspection before an alignment. He would not budge in reducing the price.
I paid the total and was not satisfied and told that to the cashier.
GREAT Thing.
The manager called me within 10 min. of leaving and said since I had the tires rotated and balanced he would refund the front end inspection fee. He sen me the check within 5 days.
Bad experience near the end but they made it right.
Note to others:
Ask Menke's about any hidden inspection cost before you drop off your vehicle.
They made it right in the end. I will use them again. Just know to ask questions up front
Dropped truck off for services. Work done on time. When picking up I notices there was a charge for a front end inspection before they aligned the truck. I was not aware they charged this and never had a company charge for an inspection if they were doing the alignment. Maybe that is why they have a lower price on the alignment if they are going to tack on an extra $20.00 for the inspection. I mentioned to the clerk, I have never been charged for an inspection before an alignment. He would not budge in reducing the price.
I paid the total and was not satisfied and told that to the cashier.
GREAT Thing.
The manager called me within 10 min. of leaving and said since I had the tires rotated and balanced he would refund the front end inspection fee. He sen me the check within 5 days.
Bad experience near the end but they made it right.
Note to others:
Ask Menke's about any hidden inspection cost before you drop off your vehicle.
They made it right in the end. I will use them again. Just know to ask questions up front
Erin M.
Dec 2015
unknown
Response from Menke's Automotive Repair
"We really appreciate you kind response and are happy that you were pleased with our service. In response to the price being a little higher-we have always felt it's in our customers best interest to use only quality manufacturers recommended parts, rather than the cheaper ones, and often not made as well. We always try to find the best price for the best parts. We feel the same with the fluids we use-always staying with the manufacturer recommended rather than the bargain price fluids. I hope this helps and if ever you have any pricing concerns, just ask us and we'll show you the difference. Customer service and quality repairs are our #1 goal-please don't ever hesitate to let us know your concerns. We know we're blessed to have the opportunity to work for you."
Wes S.
Nov 2015
unknown
Response from Menke's Automotive Repair
"Thank you so much for taking the time to review. We truly appreciate the opportunity to work for you. If ever you have any concerns, don't hesitate to let us know. We really appreciate the opportunity to work for you!"
Kayda M.
Oct 2015
unknown
Response from Menke's Automotive Repair
"We really appreciate the opportunity to work for you. Quality customer service and quality repairs are always our #1 goals. If ever you have any concerns, please let us know. We are so blessed to work for you!"
Tina H.
Oct 2015
unknown
Response from Menke's Automotive Repair
"Thank you so very much for taking the time to respond to our work. We truly appreciate the opportunity to work for you."
Harry F.
Oct 2015
unknown
Response from Menke's Automotive Repair
"Thank you for taking the time to post a review. I apologize for the delay in responding. there were problems with this site and I was not able to see reviews for some time. I'd like to apologize for the concerns and problems you encountered with our service. Thanks to your comments we have been able to put some things in place to keep this from happening again. We know we're blessed to work for you and always want you to be happy."
Katelyn B.
Sep 2015
We cannot say enough good things about Menke's Auto Repair.
Several months ago, while still living in Colorado, my wife and I purchased a used 2007 Suburban. Soon thereafter, we started having difficulties. I would love to provide a review of THAT car dealer, but Angie's List says we can't because we're in a different location, now. Suffice it to say, they knew of the existing problem, misled us and even covered up a much larger issue.
However, after multiple attempts to solve the problem, we had to move back to Evansville. Within a month of arriving, the Check Engine light came on and the truck went into low-power mode. After contacting Angie's List to check on area mechanics, we found that Menke's came as both the highest rated and with the best recommendations.
We limped in to Menke's the next Monday morning. If you've never been to their shop, be ready for a very pleasant surprise. First, the work area is SPOTLESS. I've been to some very high-end garages. I've even been to some of the top personalities in NASCAR and never have I seen an auto repair shop as clean as Menke's. This is not only true for the reception area, but for the shop floor, itself. I felt like I was in the shop of a true automotive enthusiast who was just as proud of his garage as he was of his show cars.
We had called ahead to schedule an appointment, so the initial interview was short and professional and was performed by Joe Wiedrich, the Service Manager, himself. We were told to expect an hour's wait. With another shop, this means you'd have to sit in one of those plastic and metal chairs reminiscent of high-school functions and about as comfortable as sitting on a metal bench.
Not so for Menke's. We were invited into the back room which has to be the most comfortable waiting room I have ever seen, in any industry. We sat on reclining couches and were invited to use their free WiFi.
Then came the dreaded wait. If you've ever had a major problem with an expensive vehicle, you understand what I mean. We'd had diagnostics done a week earlier, but honestly seldom trust a dealer after having been taken in twice before on other vehicles.
About an hour later, Joe came in with the verdict. We had a choice: Either perform exploratory "surgery" or just commit to buying a new engine. He ran several options by us and was EXTREMELY patient with our incessant questions. The problem was that there was no compression in two of the cylinders and frozen intake valves. It was possible that the damage stopped there, but the suspicion was that it ran deeper. My choice was to have them spend more shop hours digging down into the engine in the hopes that the damage didn't go deeper, or just have an engine replaced.
After awhile, it became obvious that it would just be the most beneficial route to get a new engine. The vehicle already had over 130,000 miles on it and my wife and I made the decision to just get a new Jasper engine and not have to worry about other parts going in the near future.
But, therein lay the problem. . .we had just moved from Colorado to Indiana. Funds were extremely tight and the $7500 quoted was not something we would be able to lay our hands on by the end of the week. We explained our situation to Joe who simply told us to wait a minute and he walked out of the room.
A few moments later, he walked back in and handed us a set of keys.
Not to our own vehicle, but to a loaner vehicle. I had explained that it may take a bit longer than a week to get the money. Menke's offered us the use of one of their vehicles until we could get everything squared away.
Soon thereafter, because of the use of their loaner car, we were able to get the money and notified Menke's that we were ready. Once again, Joe took charge and got the work started. Our mechanic was Brad MeNeely a technician with over 35 years of experience. Once started, our engine was swapped out within a week.
Once the work was performed, both Joe and Brad reviewed the work with us and what would be necessary for maintenance and to stay within the warranty agreement given by Jasper.
Now, that's not the end of it. In the beginning of the review, I mentioned an Electronic Gremlin. Certain years of Chevy trucks are reknowned for a continuing problem concerning the Stabilitrak Traction Control System. This system is so intricate and involved that practically anything would cause the equivalent of an electronic seizure to the vehicle. Out of the blue, while you're driving, the door locks would lock and unlock several times, the dials would power on and off giving all sorts of readings, the check engine light would go on and the vehicle would start running rough and shifting very hard.
There was no rhyme or reason to what would cause this. Researching the issue on the internet only resulted in a long list of possible problems from tire speed sensors to throttle body positioning sensors to a loose connection somewhere in the wiring harness. We had tried several times to have it fixed running up bills ranging from $200 to $600 only to have hit happen again and again. One of the biggest problems was that it wouldn't happen with any warning or regularity. Usually, when it happened, it would fix itself within 20 minutes and we couldn't get to a mechanic in time for them to see what happened.
Luckily, we went back to Menke's for the initial 500 mile oil change on the new engine and, just as we arrived, the truck had another episode. Joe went right outside and, grabbing a mechanic (I think it was Brad Meneely, again) was able to fix it within fifteen minutes. This after having half a dozen mechanics looking at it and giving us a similar number of explanations and fixes.
Menke's has proven to us that they are an honest and reliable mechanic, something that's as hard to find as hen's teeth. Though your drive may be a bit longer to get to them in Newburgh, the professionalism, honesty and efficiency are more than worth the drive.
Not only will I be taking all of my vehicles to them for repair, but I'll go the extra mile to have them do the service such as oil and filter changes, as well. I trust very few people under the hood of my second biggest investments and I know I can trust Menke's to do the job right!
Many thanks to Joe Wiedrich and Brad MeNeely as well as to the Shop Owners, Mr. & Mrs. Menke's for raising and maintaining a standard for all other Auto Shops.
I recommend Menke's to all my friends!
Several months ago, while still living in Colorado, my wife and I purchased a used 2007 Suburban. Soon thereafter, we started having difficulties. I would love to provide a review of THAT car dealer, but Angie's List says we can't because we're in a different location, now. Suffice it to say, they knew of the existing problem, misled us and even covered up a much larger issue.
However, after multiple attempts to solve the problem, we had to move back to Evansville. Within a month of arriving, the Check Engine light came on and the truck went into low-power mode. After contacting Angie's List to check on area mechanics, we found that Menke's came as both the highest rated and with the best recommendations.
We limped in to Menke's the next Monday morning. If you've never been to their shop, be ready for a very pleasant surprise. First, the work area is SPOTLESS. I've been to some very high-end garages. I've even been to some of the top personalities in NASCAR and never have I seen an auto repair shop as clean as Menke's. This is not only true for the reception area, but for the shop floor, itself. I felt like I was in the shop of a true automotive enthusiast who was just as proud of his garage as he was of his show cars.
We had called ahead to schedule an appointment, so the initial interview was short and professional and was performed by Joe Wiedrich, the Service Manager, himself. We were told to expect an hour's wait. With another shop, this means you'd have to sit in one of those plastic and metal chairs reminiscent of high-school functions and about as comfortable as sitting on a metal bench.
Not so for Menke's. We were invited into the back room which has to be the most comfortable waiting room I have ever seen, in any industry. We sat on reclining couches and were invited to use their free WiFi.
Then came the dreaded wait. If you've ever had a major problem with an expensive vehicle, you understand what I mean. We'd had diagnostics done a week earlier, but honestly seldom trust a dealer after having been taken in twice before on other vehicles.
About an hour later, Joe came in with the verdict. We had a choice: Either perform exploratory "surgery" or just commit to buying a new engine. He ran several options by us and was EXTREMELY patient with our incessant questions. The problem was that there was no compression in two of the cylinders and frozen intake valves. It was possible that the damage stopped there, but the suspicion was that it ran deeper. My choice was to have them spend more shop hours digging down into the engine in the hopes that the damage didn't go deeper, or just have an engine replaced.
After awhile, it became obvious that it would just be the most beneficial route to get a new engine. The vehicle already had over 130,000 miles on it and my wife and I made the decision to just get a new Jasper engine and not have to worry about other parts going in the near future.
But, therein lay the problem. . .we had just moved from Colorado to Indiana. Funds were extremely tight and the $7500 quoted was not something we would be able to lay our hands on by the end of the week. We explained our situation to Joe who simply told us to wait a minute and he walked out of the room.
A few moments later, he walked back in and handed us a set of keys.
Not to our own vehicle, but to a loaner vehicle. I had explained that it may take a bit longer than a week to get the money. Menke's offered us the use of one of their vehicles until we could get everything squared away.
Soon thereafter, because of the use of their loaner car, we were able to get the money and notified Menke's that we were ready. Once again, Joe took charge and got the work started. Our mechanic was Brad MeNeely a technician with over 35 years of experience. Once started, our engine was swapped out within a week.
Once the work was performed, both Joe and Brad reviewed the work with us and what would be necessary for maintenance and to stay within the warranty agreement given by Jasper.
Now, that's not the end of it. In the beginning of the review, I mentioned an Electronic Gremlin. Certain years of Chevy trucks are reknowned for a continuing problem concerning the Stabilitrak Traction Control System. This system is so intricate and involved that practically anything would cause the equivalent of an electronic seizure to the vehicle. Out of the blue, while you're driving, the door locks would lock and unlock several times, the dials would power on and off giving all sorts of readings, the check engine light would go on and the vehicle would start running rough and shifting very hard.
There was no rhyme or reason to what would cause this. Researching the issue on the internet only resulted in a long list of possible problems from tire speed sensors to throttle body positioning sensors to a loose connection somewhere in the wiring harness. We had tried several times to have it fixed running up bills ranging from $200 to $600 only to have hit happen again and again. One of the biggest problems was that it wouldn't happen with any warning or regularity. Usually, when it happened, it would fix itself within 20 minutes and we couldn't get to a mechanic in time for them to see what happened.
Luckily, we went back to Menke's for the initial 500 mile oil change on the new engine and, just as we arrived, the truck had another episode. Joe went right outside and, grabbing a mechanic (I think it was Brad Meneely, again) was able to fix it within fifteen minutes. This after having half a dozen mechanics looking at it and giving us a similar number of explanations and fixes.
Menke's has proven to us that they are an honest and reliable mechanic, something that's as hard to find as hen's teeth. Though your drive may be a bit longer to get to them in Newburgh, the professionalism, honesty and efficiency are more than worth the drive.
Not only will I be taking all of my vehicles to them for repair, but I'll go the extra mile to have them do the service such as oil and filter changes, as well. I trust very few people under the hood of my second biggest investments and I know I can trust Menke's to do the job right!
Many thanks to Joe Wiedrich and Brad MeNeely as well as to the Shop Owners, Mr. & Mrs. Menke's for raising and maintaining a standard for all other Auto Shops.
I recommend Menke's to all my friends!
Response from Menke's Automotive Repair
"I am so sorry I missed your fantastic review! Wow thank you so very very much! It truly means the world to us. We will always strive to give you the very best service possible. We're so blessed to get to work for you!"
John O.
Aug 2015
Overall they did a bang up job however, they were unable to complete their inspection of the vehicle because of time constraints. I was happy that they were able to perform the needed work on the vehicle. The price I thought was higher than I expected but again, I was traveling that day and needed the vehicle to get back to Chicago.
Response from Menke's Automotive Repair
"We appreciate you taking the time to review our work and shop. I'm sorry we weren't able to complete the inspection but happy we could fix the problem so you could get back on the road. Any time you're back in our area, we'd be so happy to help you. If you're working in our area, don't forget we have free loaner cars you could use while we repair or service your car."
Jacob R.
Jun 2015
They definitely know what they're doing. I would use them in the future.
Response from Menke's Automotive Repair
"Thank you for taking the time to review your experience at our shop. We always strive to give you the best customer service and quality repairs possible. We are blessed to work for you!"
Kevin A.
Jan 2015
They were expensive. They also told my wife that her breaking had to be hard because the rotors were worn out. I took the car to my uncle's shop and he fixed it the first time yet I had taken them to Menke's three times. I lost a lot of faith and respect in them.
Response from Menke's Automotive Repair
"Thank you for talking with me on the phone after I was made aware of your concerns on Angie's List. We apologize for your inconvenience. We had left a message after the work was completed to be sure all was well, but did not hear back, so we thought things were working as they should. We call back all our customers after repairs are completed to be sure customers are satisfied. We last had your van in our shop 7/31/14. We offer a 2 year/24,000 mile warranty so we would have replaced if we'd known. Sometimes we get inferior parts, or have to switch to a different brand part to solve some of our rare problems. Again we are so sorry you were not happy and wish we would have had the chance to correct the problem. In our 38 years in business, it has always been our policy that if we cannot fix your car, we will refund your money. We mailed you a complete refund for all the work we did. I hope you have received by now. Again we're so sorry and hope you will give us another chance down the road. Barb & Vernie Menke"
ROGER M.
Sep 2014
they provided me with a free loaner car to drive while they repaired my car. they were very responsive and professional. I have no complaints and would recommend them to my friends and family.
Response from Menke's Automotive Repair
"Thank you so much for taking the time to review your experience at Menke's. We appreciate your kind words and we're always here to help with any of your car needs from oil changes to repairs. Again thanks so much. If you have any questions are concerns regarding the repairs, please don't hesitate to give us a call."
Christina O.
Aug 2014
Very professional, clean and gave me a vehicle to run errands while they work on my vehicle FREE!
Response from Menke's Automotive Repair
"Thank you so much for your kind review. We appreciate the opportunity to care for your vehicle and we're so happy to hear the free loaner car helps you. We strive to keep our shop clean and are grateful for you mentioning that too! We're always here to help-anytime!"
Jennfer B.
Aug 2014
They were very honest and friendly. It was the cleanest shop I've ever been to. They replaced my car with a loaner and were able to put me on a payment plan.
Response from Menke's Automotive Repair
"We really appreciate your kind review. It is our honor and pleasure to serve our Angie's List customers. Your satisfaction is very, very important to us. We hope you'll think of us the next time you need any automotive repairs or even just an oil change. We can do it all!"
Diana B.
May 2014
That was nice. They seemed to be pretty honest, with a good quality of work. Overall, I am grading them an A, and I will use them in the future.
Response from Menke's Automotive Repair
"Thank you so much for taking the time to submit a review. We truly appreciate the opportunity to serve you. If you have any concerns at all regarding the repairs, please be sure and give us a call. We strive to take great care of our customers and want you to be totally satisfied. We truly value the opportunity to help our Angie's List customers. Again, thank you so much! Barb Menke"
Cheshawna G.
Mar 2014
Gil is great @ what he does. Menke was able to get the vehicle road ready within a couple days
Response from Menke's Automotive Repair
"Thank you so much for taking the time to fill out a review form. We truly appreciate all our Angie's List customers. It's a privilege to help all of you. We were happy to give your car a really through physical. Glad we were able to get your front and back window regulators replaced and working properly. We were also happy to service your vehicle, rotate and balance all tires. As you know we scanned for other concerns (check engine light on, etc). If you should decide to repair any of the other issues we uncovered during the physical, just let us know. We'd be happy to help. Again thank you for choosing Menke's Auto Repair. Sincerely, Barb Menke"
Virginia W.
Feb 2014
I spoke with Gill, he was very courteous, very helpful. He was able to answer all my questions and was very knowledgable. I would highly recommend them. Price wise, they were very reasonable.
Response from Menke's Automotive Repair
"Thank you so much for your kind review. We truly appreciate you taking the time to review your visit to our shop. Any way we can help you in the future, I hope you'll let us know. We are so blessed to be a part of Angie's List and are so grateful for all those Angie's List subscribers allowing us to work for them. Barb Menke"
Greg B.
Apr 2013
The problem was intermitent and the first time we took it in they kept the vehicle a week to try to find the problem. We were given a loaner vehicle while they diagnosed the problem. After the week was up they gave our vehicle back and said to drive it more and when the problem came back to get it in to them. About a month or so later the problem was back and this time they were able to find a bad sensor and replaced it. They could have guessed at the problem and started replacing unnecessary parts, but instead waited until the problem was actually located. The loaner car is also a must in these times and is another reason to use Menke's.
Response from Menke's Automotive Repair
"Thank you so much for taking the time to post your experience at Menke's. We always want to do our very best to get to the bottom of the problem and fix it for you. We don't want to do waste time and money just guessing at the problem. With todays complex cars, it's is so imperative that we pinpoint the actual problem and get it fixed correcttly for you. We really apreciate having the opportunity to care for your vehicles and will always do our very best to fix the problem correctly and cost effectivetly. Thanks again!"
Faith H.
Mar 2013
They were very nice they gave me a loaner car to use that was very clean until they completed the work that I need done to my car.
Response from Menke's Automotive Repair
"Thank you [member name removed] for your time to post this response. I am so glad we were able to find the problem with your heater and keep you warm this winter. Just know we're always here for you to help you any way we can. And we're happy to provide you with a free loaner car to keep you rolling. Thanks for letting us serve you. We value all our customers so much and always want to make sure you're totally satisfied."
BRAD S.
Mar 2013
Very well. Getting tires was not in my original plan, but after speaking with Joe (and knowing we had a road trip coming up), I decided to go ahead with the tire purchase. Because this would take longer than I originally thought, they gave me a loaner car to drive while they worked on my van. The work was finished that day and the new tires are working out great!
Response from Menke's Automotive Repair
"Dear Customer, thank you so much for taking the time to comment on your experience at Menke's Automotive. We value each and every one of our customers, and always have the safety of your family top of mind. I'm so happy your visit to our shop was good and also so glad you have those new tires to keep you and your family safe in the rain and snow we've been experiencing. Hope you had a great trip! Sincerely, Barb Menke"
Kayla K.
Feb 2013
unknown
Response from Menke's Automotive Repair
"Oh thank you so much !! We really appreciate you taking the time to write this review and saying such nice things too. It means so much to Vernie and I, and all our staff to hear how our customers appreciate the way they are treated. We always want to treat all our customers just like we'd like to be treated-you are all our extended family. We'll always be here for you any way we can help, any time. Thanks again and have a great day! Barb Menke"
Jeffrey S.
Jan 2013
Very well
Response from Menke's Automotive Repair
"Thanks for taking the time to post. We love it too when the problem is a quick fix for our customers. Happy it wasn't the muffler, and that we were able to keep you moving quickly. We love our customers and so appreciate the kind words. Thanks again! Barb Menke"
Troy B.
Dec 2012
fine
Response from Menke's Automotive Repair
"Hello Member, I am so glad we were able to do a complete inspection for you. We want to keep all our customers safe on the road-and especially with the winter-so important to know just how all things are working and wearing on your car. We really appreciate you taking the time to review our work. We have a high respect for all that Angie's List does to help their customers get the best of the best in all the many service areas. We're always here to help you any time with your car. Thanks again! Barb Menke"
Licensing
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FAQ
Menke's Automotive Repair is currently rated 4.9 overall out of 5.
Menke's Automotive Repair accepts the following forms of payment: CreditCard
No, Menke's Automotive Repair does not offer free project estimates.
No, Menke's Automotive Repair does not offer eco-friendly accreditations.
No, Menke's Automotive Repair does not offer a senior discount.
Yes, Menke's Automotive Repair offers emergency services.
No, Menke's Automotive Repair does not offer warranties.