Auto Air & Heating Inc

I took out 2007 Winnebago Journey 36SG to have the dash air repaired. When I came to pick it up all of the RV's four Batteries were DEAD. They provided a jump start. I drove it home uneventfully and plugged into ShorePower. Next weekend required starting assist. End result: Ruined the Alternator trying to recharge 4 dead batteries, Ruined the Shore Powered Battery Charger trying to charge 4 deeply discharged batteries, and requiring the replacement of a destroyed 9 Month old Battery. (The alternator replacement required an emergency road service call on a Holiday.) One of the workers had obviously used the Cabin Lights to help while working on the A.C. I think that is very unprofessional to use the Customer's 12 volt Cabin Lights to illuminate the work area, they should have their own lights. Obviously this being an RV meant that it took a lot of time to troubleshoot all of the problems. The repair of the Passenger's air duct did not hold as it fell apart and I had to permanently fix it myself. All in all they did not fix anything but destroyed a lot. The Owner is refusing to payback my cost of $1800 to fix what they caused to be damaged. I am now being forced to go to Small Claims Court. (In Indiana a Corporation must be represented by a Lawyer. Doesn't the owner know this?) It is a lot cheaper to make a Customer Happy than to have a Lawyer on your Payroll.. I am disgusted with the owner. I am a honest man and he is making me like a crook. Stay away from this shop. Save your $$$ and sanity, keep sway!

unknown

unknown

Working with Auto Air is always a great experience.  They are very accommodating and work hard to get my cars in and out quickly.

We had to have our air replaced on our vehicle. They did a great job and were reasonable in their cost. We had to take it back right after it was done because a part failed. There was no hassle at all. They apologized for the inconvenience. We then took it back for some more work that we needed to do. All the work was done in a reasonable time frame. He even worked late to get some work done because he knew we were taking a trip out of state the next day, and knew that we needed this particular vehicle for the trip. They go above and beyond what is expected. It is rare to find an honest mechanic these days. If you need work done this is the place to go. All their staff is friendly and helpful!!!! We are so thankful to have been referred to this place. We plan to take our other vehicle there in the near future for some that needs to be done.

I called them at 8 AM and Bill told me they would take a look after lunch.  I went there at 1 PM and Larry took care of me right away. The price was fair and the service was prompt. Great folks to deal with.

They did a pretty good job on my car. It was a good experience. I think the price was reasonable. I would use them again in the future.

Excellent.

My last repair was on my Dodge Ram.  I need the lights fixed and they also noticed some front end work that needed to be done.  They done both repairs as quoted and well.

I took my car in and they had it diagnosed within 25 minutes and had it all fixed the next day. They replaced the ball joints in the front end of my truck and they also fixed my A/C compressor and charged it with freon and gave me a lifetime warranty on my compressor. I dont know any other shop that does that anymore. Great family owned shop and I recommend them to work on anyones stuff.

He not only knows exactly what he is doing, but he doesn't charges much. I really trust him, he won't lie to you about anything. He even gives me discount for working on my cars. At one point we had a car worked on and he said I can fix this for you, but this isn't going to work and you need to get rid of this car. And I'll help you do it if you need to. That's what I mean - he is very honest. So even though it says heating and air conditioning, he does it all. It's a full service.

Once I picked it up I was having issues with it. I purchased 2 new tires to put on the car. After that I knew something was wrong. I went to Neal Automotives to have them check it out. They noticed that the car needed new ball joints before it could be realigned. After Neal fixed it, I went back to Auto Air & Heating and they said they would reimburse me but they have not. I do not know how they could've missed this replacing the ball joints.

I also purchased the car from Auto Air & Heating, and they sold it to me as a rebuilt title and open titled. I did not know this until after I already paid him. He refuses to reimburse anything to me after I have put in more than $600 less than a month after purchasing the vehicle.